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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! WE WILL NEVER ASK FOR YOUR PASSWORD.

  1. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 04:22 PM
    • Replies: 0
    • Views: 14,982
    Fricassee
    06-12-2015, 04:22 PM Go to last post

  2. Sticky Thread Sticky: Account Support FAQs

    Started by SSG_Alkaid, 04-24-2015 07:00 PM
    • Replies: 0
    • Views: 50,179
    SSG_Alkaid
    04-24-2015, 07:00 PM Go to last post

  1. Direct x9 Fatal Error

    Started by Blastyswa, 04-02-2017 10:27 AM
    • Replies: 0
    • Views: 628
    Blastyswa
    04-02-2017, 10:27 AM Go to last post

  2. Scam!!!!!!!! No ability to cancel subscription anymore!!!!!!!!

    Started by Resindog, 03-01-2017 08:23 AM
    • Replies: 9
    • Views: 3,492
    Uska
    04-01-2017, 04:49 PM Go to last post

  3. Subscription cancelled without notice

    Started by RogueMaster, 03-24-2017 12:15 AM
    • Replies: 4
    • Views: 737
    GrantAnderson
    03-29-2017, 05:04 AM Go to last post

  4. Subscription never registered paying with Paypal

    Started by Morgadeath, 03-26-2017 12:55 AM
    • Replies: 4
    • Views: 916
    Morgadeath
    03-28-2017, 05:00 AM Go to last post

  5. Double charged for subscription

    Started by AlcoArgo, 03-15-2017 04:38 PM
    • Replies: 7
    • Views: 1,614
    AlcoArgo
    03-27-2017, 01:45 PM Go to last post

  6. DDO POINTS not credited to account

    Started by Hygor, 03-17-2017 11:51 AM
    • Replies: 12
    • Views: 1,681
    azrael4h
    03-24-2017, 02:50 PM Go to last post

  7. Angry Stuck in the world for 3 days.No helps.

    Started by kiablo, 03-21-2017 08:47 PM
    • Replies: 2
    • Views: 620
    selthun
    03-22-2017, 12:50 AM Go to last post

  8. Character already in game world...

    Started by s10diablo, 03-20-2017 02:12 AM
    • Replies: 3
    • Views: 964
    freeaccount13
    03-21-2017, 08:26 PM Go to last post

  9. Purchasing Expansion Packs with DDOPoints

    Started by ForgettableNPC, 03-17-2017 01:11 PM
    • Replies: 2
    • Views: 539
    ForgettableNPC
    03-17-2017, 03:57 PM Go to last post

  10. DDO available in United Arab Emirates?

    Started by mbartol, 03-17-2017 02:40 PM
    • Replies: 0
    • Views: 531
    mbartol
    03-17-2017, 02:40 PM Go to last post

  11. VIP status lost since hotfix update. Unable to change account status on Myturbine sit

    Started by Khalibano, 03-17-2017 12:12 PM
    • Replies: 0
    • Views: 488
    Khalibano
    03-17-2017, 12:12 PM Go to last post

  12. Thanks SSG Customer Service

    Started by Huor_Twotrees, 03-16-2017 03:03 PM
    • Replies: 0
    • Views: 508
    Huor_Twotrees
    03-16-2017, 03:03 PM Go to last post

  13. Loyal Customer for years, Standing Stone so far has terrible customer service.

    Started by Dragonhiglord, 03-16-2017 01:55 PM
    • Replies: 0
    • Views: 546
    Dragonhiglord
    03-16-2017, 01:55 PM Go to last post

  14. Also unable to purchase Turbine Points

    Started by Amafets, 08-26-2016 09:30 PM
    • Replies: 12
    • Views: 2,648
    Skeggy69
    03-16-2017, 04:59 AM Go to last post

  15. Account demoted from premium to free + can`t add TP Codes

    Started by Dosia, 09-11-2016 06:49 AM
    • Replies: 3
    • Views: 1,418
    Xanthrawl
    03-15-2017, 05:45 PM Go to last post

  16. Missing characters

    Started by Oobanoobie, 03-13-2017 11:47 PM
    • Replies: 3
    • Views: 751
    C-Dog
    03-14-2017, 02:34 PM Go to last post

  17. Trouble with billing. And more trouble with billing.

    Started by Uamhas, 03-07-2017 08:52 AM
    • Replies: 1
    • Views: 897
    Uamhas
    03-07-2017, 01:51 PM Go to last post

  18. DDO Store does not recognize Steam product code for Starter Pack

    Started by Del, 03-03-2017 10:22 AM
    • Replies: 0
    • Views: 997
    Del
    03-03-2017, 10:22 AM Go to last post

  19. Edit account info help

    Started by DaggomaticDwarf, 02-23-2017 11:12 PM
    • Replies: 2
    • Views: 996
    DaggomaticDwarf
    03-01-2017, 12:06 PM Go to last post

  20. Character name change?

    Started by SerPounce, 02-22-2017 09:30 AM
    • Replies: 2
    • Views: 1,227
    SerPounce
    03-01-2017, 09:15 AM Go to last post

  21. Angry Cant get VIP subscription

    Started by xxxsmb1987xxx, 03-01-2017 01:07 AM
    • Replies: 0
    • Views: 478
    xxxsmb1987xxx
    03-01-2017, 01:07 AM Go to last post

  22. help!

    Started by dark270, 02-13-2017 04:18 PM
    • Replies: 1
    • Views: 602
    dark270
    02-24-2017, 04:13 PM Go to last post

  23. Angry Access to Storm Horn

    Started by BMK, 02-24-2017 01:04 PM
    • Replies: 2
    • Views: 1,103
    BMK
    02-24-2017, 01:36 PM Go to last post

  24. Dev help please

    Started by Grignod, 02-21-2017 02:35 PM
    • Replies: 2
    • Views: 914
    Grignod
    02-21-2017, 02:49 PM Go to last post

  25. help please

    Started by HazyOne, 02-21-2017 01:22 PM
    • Replies: 1
    • Views: 521
    Greantun
    02-21-2017, 02:04 PM Go to last post
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