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  1. #1
    Community Member TPICKRELL's Avatar
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    Default SSG are you ever going to fix min levels in the bank system?

    The new bank system messes up the min level of items all the time. This makes the whole system unreliable, since searching by min level is probably the most frequent search.

    I confirmed that the problem still exists today. I dragged a Legendary Ring of Power from a Melee Items Tab to the Main Tab and back. The item then changed to have no min level instead of min level 28, making it show up in a level range search of levels 1-3 and not show up for a search of levels 28-30.

    The problem seems to be in the drag and drop code and it seems to be assigning the Augment level to the item (0 if there is no augment slotted).

    Without reliable min level searches, the "new" bank is much less useful for me than the old grid bank, because there, I could organize items by min level and reliably find them.

    While you are at it, can you please fix the long standing issue with augments in the shared bank system displaying the wrong bonuses.
    Khyber -- Grubbby, Grubonon, Gralak, and all the gang of *grubs* in the Homeboys of Stormreach.

  2. #2
    Community Member mbartol's Avatar
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    Unfortunately, if an issue/bug doesn’t get fixed in the first few patches following the release, there is a very low probability that it will ever be resolved. With such a small team, developers are likely tasked with working on the next release. Since there is a workaround (drag items to backpack then into the bank), however tedious for the user, it is not exactly game-breaking. Therefore, I wouldn’t expect any fixes to be made.
    Ghallanda: Tervail (solo player)

  3. #3
    Community Member TPICKRELL's Avatar
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    Default Low Cost, High Value fix

    Quote Originally Posted by mbartol View Post
    Unfortunately, if an issue/bug doesn’t get fixed in the first few patches following the release, there is a very low probability that it will ever be resolved. With such a small team, developers are likely tasked with working on the next release. Since there is a workaround (drag items to backpack then into the bank), however tedious for the user, it is not exactly game-breaking. Therefore, I wouldn’t expect any fixes to be made.
    I've fixed a lot of code issues over the years. This one is easy to recreate, from the outside appears to be a very easy fix (a couple of lines of code to assign the max of item min level and augment level instead of blindly over-writing the item min level with the augment min level). And is high Value to the users.

    It's probably misguided but I have hopes that this one has slipped through the cracks, and a reminder will trigger someone on the dev team to spend the 10 minutes it should take to fix this.
    Last edited by TPICKRELL; 01-06-2023 at 08:03 AM.
    Khyber -- Grubbby, Grubonon, Gralak, and all the gang of *grubs* in the Homeboys of Stormreach.

  4. #4
    Community Member ahpook's Avatar
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    Default

    Quote Originally Posted by mbartol View Post
    Unfortunately, if an issue/bug doesn’t get fixed in the first few patches following the release, there is a very low probability that it will ever be resolved. With such a small team, developers are likely tasked with working on the next release. Since there is a workaround (drag items to backpack then into the bank), however tedious for the user, it is not exactly game-breaking. Therefore, I wouldn’t expect any fixes to be made.
    That workaround is not really effective as you have to know what is incorrect to fix it. IOW you don't know that a level 30 item is being tracked as level 1 because you are filtering at level 30 and cannot see it. As this issue can propagate to the TR cache as well it just gets worse and you can't even use the work around as you cannot put it back in the cache. If the devs think there is an adequate work around they are wrong.

  5. #5
    Community Member salmag's Avatar
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    Default

    Quote Originally Posted by mbartol View Post
    Unfortunately, if an issue/bug doesn’t get fixed in the first few patches following the release, there is a very low probability that it will ever be resolved. With such a small team, developers are likely tasked with working on the next release. Since there is a workaround (drag items to backpack then into the bank), however tedious for the user, it is not exactly game-breaking. Therefore, I wouldn’t expect any fixes to be made.
    Unfortunately, this is true regarding SSG.

    Quote Originally Posted by TPICKRELL View Post
    I've fixed a lot of code issues over the years. This one is easy to recreate, from the outside appears to be a very easy fix (a couple of lines of code to assign the max of item min level and augment level instead of blindly over-writing the item min level with the augment min level). And is high Value to the users.

    It's probably misguided but I have hopes that this one has slipped through the cracks, and a reminder will trigger someone on the dev team to spend the 10 minutes it should take to fix this.
    Very wishful thinking.

    +1 for the optimism.

  6. #6
    Community Member mbartol's Avatar
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    Default

    Quote Originally Posted by ahpook View Post
    That workaround is not really effective as you have to know what is incorrect to fix it. IOW you don't know that a level 30 item is being tracked as level 1 because you are filtering at level 30 and cannot see it. As this issue can propagate to the TR cache as well it just gets worse and you can't even use the work around as you cannot put it back in the cache. If the devs think there is an adequate work around they are wrong.
    It’s true that as a workaround, it doesn’t cover all the cases—the most obvious being the TR cache. It seems that items lose their minimum level when you start to move them in the bank and then decide not to—it will end up at the top of the list with the minimum level gone (or at least show the minimum level of an argument that’s slotted). So when this happens, you have the opportunity to employ the workaround, and drag it to your inventory and then back into the bank.

    I am by no means implying that this is a suitable state, but SSG may have other ideas.
    Ghallanda: Tervail (solo player)

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