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  1. #1
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    Cordovan's Avatar
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    Default Downtime Notice: Wednesday, December 7th 5:00 PM - 8:00 PM Eastern (-5 GMT)

    UPDATE: The game worlds have reopened. We have reverted the change which was causing this afternoon's issues.

    The DDO game worlds are unavailable to deploy a hotfix to correct an issue with certain effects. We will let you know when the worlds reopen.
    Last edited by Cordovan; 12-07-2022 at 08:46 PM.
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  2. #2
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    Quote Originally Posted by Cordovan View Post
    The DDO game worlds are unavailable to deploy a hotfix to correct an issue with certain effects. We will let you know when the worlds reopen.
    Thanks for letting us know 17 mins after being kicked from server.

  3. #3
    Community Member vryxnr's Avatar
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    That 30 second warning in game was truly top notch.

    *sigh*

    I am glad things are being fixed, but still, that was ... special. -_-

  4. #4
    Community Member minorpenthes's Avatar
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    Quote Originally Posted by ShenDragon View Post
    Thanks for letting us know 17 mins after being kicked from server.
    That's not completely fair: On the hardcore server they gave us a full 30 seconds warning.

    Of course, it was in a color I've never seen used before, a green that did not really look all that different from party chat.

    I hope I am still alive.

  5. #5
    The Hatchery CaptainSpacePony's Avatar
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    Quote Originally Posted by ShenDragon View Post
    Thanks for letting us know 17 mins after being kicked from server.
    I think they probably let us know as soon as they knew. I imagine, they were having internal discussions about how to handle the issue. Once they made the decision to go quickly, Cordo probably told us as soon as he could.

    While I'm bummed because it happened right as I was trying to log on to HC for the 1st time, I'm glad they are addressing the issues with a sense of urgency.
    I can be found on Orien as Cilon
    HC7: Typhoon, Dreaded Knight, and Wish. HC6: Naivety. HC5: Who Is Here. HC4: Cylon Centurian. HC3: Soulstone in Your Pack. HC2: Carnage

  6. #6
    Community Member Volarr's Avatar
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    Quote Originally Posted by minorpenthes View Post
    That's not completely fair: On the hardcore server they gave us a full 30 seconds warning.

    Of course, it was in a color I've never seen used before, a green that did not really look all that different from party chat.

    I hope I am still alive.
    Nope we will all be dead again when the game comes back up

  7. #7
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    Quote Originally Posted by CaptainSpacePony View Post
    I think they probably let us know as soon as they knew. I imagine, they were having internal discussions about how to handle the issue. Once they made the decision to go quickly, Cordo probably told us as soon as he could.

    While I'm bummed because it happened right as I was trying to log on to HC for the 1st time, I'm glad they are addressing the issues with a sense of urgency.
    Yep i agree only gripe is going to a 5 min warning in game might be justified .......its gonna grief players no matter what just possibly less ..w/e

  8. #8
    Community Member Sqrlmonger's Avatar
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    Quote Originally Posted by ShenDragon View Post
    Thanks for letting us know 17 mins after being kicked from server.
    Seriously.

    I'm right at the end of a quest and I see '30 seconds log out now', I immediately hit a special ability and based on its time remaining as my screen froze and I got a popup saying I was booted from server the actual time they gave us was like 12-15 seconds at most.

    Thoughtful developers would give a minimum of 10 actual minutes warning for people to wrap things up or decide they don't have time to finish and thus save 99% of their audience the hassle. Just some simple deliberate forethought about what the customer experience is like.

    Most other games I have played they gave 30 minute warnings.

    Is it a huge deal? No, but it really rubs a nerve every time they do this. And they can't really afford to be rubbing nerves the way things have gone around here lately.

  9. #9
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    All good

  10. #10
    Community Member Sqrlmonger's Avatar
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    Quote Originally Posted by minorpenthes View Post
    That's not completely fair: On the hardcore server they gave us a full 30 seconds warning.
    I strongly disagree it was a full 30 seconds.

  11. #11
    Community Member dogbreath68's Avatar
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    Seems there is a pandemic of people taking names on hardcore. It is almost as if they made a list of all the names they liked, but couldn't come up with on their own. 5 years the same name, then this season its taken like instantly. Almost as if they were waiting with nothing better to do.
    Awesome showing of the uninitiated this season on HC.
    When you ignore any type of leadership, you yourself are not fit to lead.

  12. #12
    Community Member Volarr's Avatar
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    I was too busy trying to finish a battle i never saw a notice when the game closed, sigh but that creature did seem a bit tougher than normal..

  13. #13
    Community Member Yamani's Avatar
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    Twitter says 5-8, forums say 5-7. Which one is it?
    Quote Originally Posted by Cordovan View Post
    Added even later: Ignore this add, I am the dumb.

  14. #14
    Community Member Jomee's Avatar
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    Quote Originally Posted by Yamani View Post
    Twitter says 5-8, forums say 5-7. Which one is it?
    We'll let you know at 7

  15. #15
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    I was in the wilderness area when the timer hit and only saw a 30 second timer so I did not get logged out in time. Will my character still be alive? I hope so as I am not gonna be happy if I have to restart, no enemies around me and such.

  16. #16
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    What is really infuriating especially on hardcore is that they told us to be prepared for downtime this evening and then shut things down at 5PM (server time) which is not exactly "evening". So many of us in the middle of dungeons were relying on SSG's specific comment that the downtime would be later.

    Yes it was a major bug. Yes the sooner they fixed it the better, No I am not complaining about the downtime or how early the downtime was.

    But after encouraging us to start things that would be over well before "evening" couldn't they have given us 5 minutes warning to get to safety?

  17. #17
    Community Member Volarr's Avatar
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    Quote Originally Posted by Vectordaemon View Post
    I was in the wilderness area when the timer hit and only saw a 30 second timer so I did not get logged out in time. Will my character still be alive? I hope so as I am not gonna be happy if I have to restart, no enemies around me and such.
    lol the mobs are still active hunting you, that is if your not dead allready.

  18. #18
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    Quote Originally Posted by Cordovan View Post
    The DDO game worlds are unavailable to deploy a hotfix to correct an issue with certain effects. We will let you know when the worlds reopen.
    You know, it's not really a hotfix if you need to take the worlds down to apply the fix *Semantics Pedantics*

  19. #19
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    Quote Originally Posted by Volarr View Post
    lol the mobs are still active hunting you, that is if your not dead allready.
    Well I hope the game logged me out after enough time, they needed to give us a longer notice time. That was kinda crummy to give us 30 seconds.

  20. #20
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    Default Classic!

    Quote Originally Posted by minorpenthes View Post
    That's not completely fair: On the hardcore server they gave us a full 30 seconds warning.

    Of course, it was in a color I've never seen used before, a green that did not really look all that different from party chat.

    I hope I am still alive.
    "I hope I'm still alive..." Classic! We've all been there....

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