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  1. #1
    Community Member justfortheforums's Avatar
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    Sep 2009
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    54

    Default Problems with Pre Purchase

    When I go to underdark.ddo.com to pre order the expansion i click on the option I want and then click pre purchase but it keeps telling me my shopping cart is empty. I went back and check to make sure i had allowed cookies from that site and all seems to be in order, but I still cant pre order expansion pack. If anyone has any info that would help that would be great!
    Tassill, Towahn
    Crimson Eagles of Khyber

  2. #2
    Hero
    2015 DDO Players Council
    Krelar's Avatar
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    Sep 2009
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    924

    Default

    Trying clicking "continue shopping" then close the pop-up window. Now reopen it by click the expansion bundle you want. (Worked for me using Opera as my browser.)

  3. #3
    Community Member justfortheforums's Avatar
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    Sep 2009
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    Default

    Thanks for the info i tried that but it did not work for me, it still says my shopping cart is empty ive even tried the buy now option on the things like game cards but i get the same results it seems Turbine doesn't want my money today
    Tassill, Towahn
    Crimson Eagles of Khyber

  4. #4
    Founder Tyrande's Avatar
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    Jan 2006
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    3,665

    Default

    Perhaps you should try using a different browser like Firefox?

    May be also try temporarily allowed all cookies while you are doing that transaction? (check settings of programs like pop up blockers, etc.)

    With Great Power Comes Great Responsibility

  5. #5
    Community Member
    Join Date
    Apr 2008
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    82

    Default

    I had the same issue. Use a different browser, that worked for me.

  6. #6
    Community Member justfortheforums's Avatar
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    Sep 2009
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    54

    Default

    Yes i downloaded firefox and it worked just fine after that thanks for the help
    Tassill, Towahn
    Crimson Eagles of Khyber

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