Three Month VIP disappeared after two days

[Scythera]

As the title says, I purchased a three month VIP pack, played for like a day, and then it reverted back to f2p. Please tell me *** is going on, because this is messed up. I want this fixed.

[cdbd3rd]

Yeah, this is a more appropriate spot for your account issue, but same reply as your other post.

[daVoyd]

If you are only getting VIP for a day, please be sure that you are not Canceling right after you start a subscription. Our system will look to bill you the following day and will see the Cancellation first and return you to free Premium status. So please try again, but give our system 24 hours to process the charge before you cancel your subscription plan.

Another reason is when our system tries to do the automatic charge for your subscription the following morning, the credit card used for the subscription is not allowing the charge to be processed. If you believe that is the case, you will want to contact the credit card company or bank and let them know you want to have an active subscription with us. They will be able to help you.

Otherwise, you can also contact the Account Management team using the information in my signature. They will be happy to help you!