As it stands, I find that DDO is not a game with good immersion.
The stories are often well told in the quests, yet without any voices or sense of drama, I'm certain that for many players, the stories are simply ignored. I feel that part of the reason I played DnD in the first place was the sense of immersion one could experience with well told stories.
That said, what could be improved?
I want to ask how this could be changed and what changes could be made to make this possible. And yes I realize that this is asking Turbine to do a lot, but hey we can "suggest" this can't we?
So some ideas that I've heard of in the past...
1. Voices
The Kobolds in the Cove were awesome. While CC's actual story was not very immersive, the quest inside felt much more alive with the kobolds screaming all the time. I'm done with the DM voicing the characters in the quests. It's laughable in my opinion...
2. More explorer areas
This one needs some explaining. But mainly adding an explorer area that would connect different places together. I've seen a thread before mentioning the quest Come Out and Slay as an example of such. While some may say that this would be irritating when you're trying to get somewhere but you could also add in some kind of transportation like the Desert Caravan which will take you to wherever you need to go.
3. Cinemas
There's a couple thread I've seen that suggested this. I think it'd be great with the right implementations. This would make raid bosses seem more intimidating. (Imagine Velah in full blown CG!) By cinemas, I also imagine more along the lines of how Ocarina of Time introduced their bosses. Longer ones could be worked in but we don't want to frustrate any players by making too long of cutscenes as well.
I think it may even be more appropriate if you put in "death" scenes so that if an individual player decides to skip the cinema, it has no effect on the quest.
Another idea for cinematic cutscenes is to allow players to rewatch the cutscenes that they have "unlocked" so to speak. This cutscene theater could be an amenity for an airship or could be implemented by allowing you to watch it at the quest giver if you want.
4. Less instances
I think there are places where instances could be eliminated to reduce loading screen time. One place is guild airships and I also think many of the shops could have their instances removed and simply added to the larger map. (I'm thinking about the Twelve where it takes several loading screens to get anywhere in that building...)
5. Open ended quests
By having quests that can have multiple endings and possibly multiple possible objectives, quests can be a lot more fun they are now. Some of the "Random Dungeon" generator stuff has been placed in quests (Prey, Litany, Shroud come into mind). If only they can really produce a truly randomized dungeon, that would be great.
People have also discussed MAKING their own quests. I think that's a fantastic idea as long as xp/loot wasn't involved. It could even be a kind of endgame thing for people... (Imagine Thoon's Lamma event...but YOU could be Thoon!)
6. Your suggestions
I'd love to hear what people have to say!