Hello Folks,
We are currently experiencing some technical difficulties with our phone system. If you receive a busy signal please try again. It may take a few attempts, but the system should eventually let you in. We are working to correct this problem, so it shouldn't be an issue for very long.
Thanks for you patience,
~SDM
Results 1 to 2 of 2
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05-05-2010, 03:22 PM #1Customer Service Representative
- Join Date
- Feb 2006
- Posts
- 269
Customer Support Phone Line Problem
English Support Portal
German Support Portal
French Support Portal
English Phone Support: 855-WBGAMES or (781) 407-4020
10am - 7pm (EST), 7 days a week
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05-05-2010, 05:59 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The phone issue has now been fixed. Players should be able to call without issue.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
