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  1. #1
    Community Member
    Join Date
    Nov 2009
    Posts
    2

    Default Cannot Launch Game - Help Please

    I registered today and was able to log in a couple times without a problem. However, I suddenly was not able to log in any more. The process stops before I enter the character selection screen. The screen is all black with the cursor. If I press ctrl alt del and then cancel I can get back to window, with a error message "dndclient stopped working".

    Here is the launcher log:

    Code:
    Launcher execution begins: 11/23/2009 11:57:07 PM                                                    11/23/2009 11:57:07 PM
    Command line: "C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe" -usetdm -fromtdm -resource-set CharGen,Beach,Village,Wilderness -invoker 11/23/2009 11:57:07 PM
    Administrator: False                                                                                 11/23/2009 11:57:07 PM
    UAC enabled: True                                                                                    11/23/2009 11:57:07 PM
    Mutex Created: "C:_Program Files_Turbine_Dungeons and Dragons Online - Eberron Unlimited_TurbineLauncher.exe" 11/23/2009 11:57:07 PM
    
    NHN: Initializing NHN authentication                                                                11/23/2009 11:57:07 PM
    Read user settings file.                                                                             11/23/2009 11:57:07 PM
    Installed resources:                                                                                 11/23/2009 11:57:07 PM
        en      en English "Select a Language"                                                           11/23/2009 11:57:07 PM
                                                                                                         11/23/2009 11:57:07 PM
    Target culture: "en-US"                                                                              11/23/2009 11:57:07 PM
    Looking for resources in "en-US"                                                                     11/23/2009 11:57:07 PM
    Looking for resources in "en-GB"                                                                     11/23/2009 11:57:07 PM
    Looking for resources in "en"                                                                        11/23/2009 11:57:07 PM
    Final resource culture: "en"                                                                         11/23/2009 11:57:07 PM
                                                                                                         11/23/2009 11:57:07 PM
    Resources library:                                                                                   11/23/2009 11:57:07 PM
        FileName:        C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\en\TurbineLauncher.resources.dll 11/23/2009 11:57:07 PM
        FileVersion:     1.5.3461.20246                                                                  11/23/2009 11:57:07 PM
        AssemblyVersion: 1.5.3461.20246                                                                  11/23/2009 11:57:07 PM
        BuildTime:       6/23/2009 12:14:52 PM Eastern Daylight Time                                     11/23/2009 11:57:07 PM
                                                                                                         11/23/2009 11:57:07 PM
    ConfigurationSettings.AppSettings:                                                                   11/23/2009 11:57:07 PM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              11/23/2009 11:57:07 PM
        DataCenter.GameName=DDO                                                                          11/23/2009 11:57:07 PM
        DataCenter.DefaultCenter=DDO                                                                     11/23/2009 11:57:07 PM
        Product.DocumentFolder=Dungeons and Dragons Online                                               11/23/2009 11:57:07 PM
        Launcher.DocumentFolder=Launcher                                                                 11/23/2009 11:57:07 PM
                                                                                                         11/23/2009 11:57:07 PM
    Enter LoadPrivateFonts                                                                               11/23/2009 11:57:07 PM
        FontFamily "Masoch Dirach" loaded.                                                               11/23/2009 11:57:07 PM
    Exit LoadPrivateFonts                                                                                11/23/2009 11:57:07 PM
    Trying to load splash screen from the local directory...                                             11/23/2009 11:57:07 PM
    No local splash screen image found.                                                                  11/23/2009 11:57:07 PM
                                                                                                         11/23/2009 11:57:07 PM
    ---------------------------------------------------------------------------------------------------  11/23/2009 11:57:07 PM
                                            System Information                                           11/23/2009 11:57:07 PM
    ---------------------------------------------------------------------------------------------------  11/23/2009 11:57:07 PM
         Operating System: Microsoft® Windows Vista™ Home Premium  (6.0.6001, Build 6001) Service Pack 1 11/23/2009 11:57:07 PM
                 Language: English (United States)                                                       11/23/2009 11:57:07 PM
      System Manufacturer: Dell Inc.                                                                     11/23/2009 11:57:08 PM
             System Model: Inspiron 1545                                                                 11/23/2009 11:57:08 PM
                     BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07                                        11/23/2009 11:57:08 PM
                Processor: GenuineIntel x64 Family 6 Model 23 Stepping 10 (2GHz)                         11/23/2009 11:57:08 PM
                   Memory: 3033MB RAM                                                                    11/23/2009 11:57:08 PM
                Page File: 92MB used, 3241MB available                                                   11/23/2009 11:57:08 PM
          Cipher strength: Min=40-bit, Max=128-bit                                                       11/23/2009 11:57:08 PM
         .NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2)                              11/23/2009 11:57:08 PM
    Default Proxy Address:                                                                               11/23/2009 11:57:08 PM
       BypassProxyOnLocal: False                                                                         11/23/2009 11:57:08 PM
               BypassList:                                                                                                      11/23/2009 11:57:08 PM
    ---------------------------------------------------------------------------------------------------  11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
    Initialization status: "Logging module version data"                                                 11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
    Assemblies:                                                                                          11/23/2009 11:57:08 PM
        ModuleName:      TurbineLauncher.exe                                                             11/23/2009 11:57:08 PM
        FileName:        C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe 11/23/2009 11:57:08 PM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             11/23/2009 11:57:08 PM
        FileVersion:     1.5.0.24                                                                        11/23/2009 11:57:08 PM
        AssemblyVersion: 1.5.3461.20293                                                                  11/23/2009 11:57:08 PM
        BuildTime:       6/23/2009 12:16:26 PM Eastern Daylight Time                                     11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:        C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\ControlLibrary.dll 11/23/2009 11:57:08 PM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 11/23/2009 11:57:08 PM
        FileVersion:     1.5.0.24                                                                        11/23/2009 11:57:08 PM
        AssemblyVersion: 1.5.3461.20240                                                                  11/23/2009 11:57:08 PM
        BuildTime:       6/23/2009 12:14:40 PM Eastern Daylight Time                                     11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
    Libraries:                                                                                           11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\AxInterop.SHDocVw.dll 11/23/2009 11:57:08 PM
        FileVersion: 1.1.0.0                                                                             11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.PatchWrapper.dll 11/23/2009 11:57:08 PM
        FileVersion: 1.0.0.0                                                                             11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.SHDocVw.dll 11/23/2009 11:57:08 PM
        FileVersion: 1.1.0.0                                                                             11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchClient.dll 11/23/2009 11:57:08 PM
        FileVersion: 01,05,02,08001                                                                      11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper.dll 11/23/2009 11:57:08 PM
        FileVersion: 1, 5, 0, 15                                                                         11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapperPS.dll 11/23/2009 11:57:08 PM
        FileVersion: 1, 5, 0, 15                                                                         11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\SelfPatch.dll 11/23/2009 11:57:08 PM
        FileVersion: 01,05,02,08000                                                                      11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TTEPatchClient.dll 11/23/2009 11:57:08 PM
        FileVersion: 1.7.5.3                                                                             11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\zlib1T.dll 11/23/2009 11:57:08 PM
        FileVersion: 1.2.3                                                                               11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
        FileName:    C:\Windows\system32\schannel.dll                                                    11/23/2009 11:57:08 PM
        FileVersion: 6.0.6001.18175 (vistasp1_gdr.081126-1506)                                           11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
                                                                                                         11/23/2009 11:57:08 PM
    Initialization status: "Constructing data center browser"                                            11/23/2009 11:57:08 PM
    Initialization status: "Constructing alert service"                                                  11/23/2009 11:57:08 PM
    Initialization status: "Constructing configuration service"                                          11/23/2009 11:57:08 PM
    Initialization status: "Constructing authentication service"                                         11/23/2009 11:57:08 PM
    Initialization status: "Constructing update service"                                                 11/23/2009 11:57:08 PM
    Initialization status: "Constructing UI manager"                                                     11/23/2009 11:57:08 PM
    Initialization status: "Constructing phase engine"                                                   11/23/2009 11:57:08 PM
    autoPatchTimer interval: 14400000                                                                    11/23/2009 11:57:08 PM
    Initialization status: "Getting data centers"                                                        11/23/2009 11:57:08 PM
    Current Data Center: DDO                                                                             11/23/2009 11:57:09 PM
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx                                     11/23/2009 11:57:09 PM
                                                                                                         11/23/2009 11:57:09 PM
    World status servers:                                                                                11/23/2009 11:57:09 PM
        Khyber @ http://status.turbine.com/serverinfo.php?s=74.201.106.47                                11/23/2009 11:57:09 PM
        Cannith @ http://status.turbine.com/serverinfo.php?s=74.201.106.11                               11/23/2009 11:57:09 PM
        Orien @ http://status.turbine.com/serverinfo.php?s=74.201.106.29                                 11/23/2009 11:57:09 PM
        Sarlona @ http://status.turbine.com/serverinfo.php?s=74.201.106.50                               11/23/2009 11:57:09 PM
        Argonnessen @ http://status.turbine.com/serverinfo.php?s=74.201.106.20                           11/23/2009 11:57:09 PM
        Ghallanda @ http://status.turbine.com/serverinfo.php?s=74.201.106.32                             11/23/2009 11:57:09 PM
        Thelanis @ http://status.turbine.com/serverinfo.php?s=74.201.106.69                              11/23/2009 11:57:09 PM
                                                                                                         11/23/2009 11:57:09 PM
    Initialization status: "Getting remote configuration"                                                11/23/2009 11:57:09 PM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              11/23/2009 11:57:09 PM
    Configuration.AppSettings:                                                                           11/23/2009 11:57:09 PM
        LauncherConfig.DateTime=10/01/09 12:00 PM                                                        11/23/2009 11:57:09 PM
        LauncherConfig.RefreshFrequency=15                                                               11/23/2009 11:57:09 PM
        GameName=DDO                                                                                     11/23/2009 11:57:09 PM
        Patching.ProductCode=DDO                                                                         11/23/2009 11:57:09 PM
        GameClient.Filename=dndclient.exe                                                                11/23/2009 11:57:09 PM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 11/23/2009 11:57:09 PM
        GameClient.ResetGraphicsArg= --safe                                                              11/23/2009 11:57:09 PM
        GameClient.AlwaysPatchHighRes=true                                                               11/23/2009 11:57:09 PM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   11/23/2009 11:57:09 PM
        GameClient.RequiredVersion=0                                                                     11/23/2009 11:57:09 PM
        GameClient.ForwardVersion=0                                                                      11/23/2009 11:57:09 PM
        URL.UpdateDownload=http://downloads.turbine.com                                                  11/23/2009 11:57:09 PM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   11/23/2009 11:57:09 PM
        URL.Support=http://www.ddo.com/support/                                                          11/23/2009 11:57:09 PM
        URL.Home=http://www.ddo.com                                                                      11/23/2009 11:57:09 PM
        URL.Community=http://www.ddo.com                                                                 11/23/2009 11:57:09 PM
        URL.Account=https://myaccount.turbine.com                                                        11/23/2009 11:57:09 PM
        URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER                             11/23/2009 11:57:09 PM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 11/23/2009 11:57:09 PM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       11/23/2009 11:57:09 PM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 11/23/2009 11:57:09 PM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 11/23/2009 11:57:09 PM
        Activate.Account.BuyNow=true                                                                     11/23/2009 11:57:09 PM
        Threshold.Account.DaysLeft=35                                                                    11/23/2009 11:57:09 PM
        Activate.Account.DaysLeft=true                                                                   11/23/2009 11:57:09 PM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   11/23/2009 11:57:09 PM
        Subscription.FreeToPlay=true                                                                     11/23/2009 11:57:09 PM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             11/23/2009 11:57:09 PM
        URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1                11/23/2009 11:57:09 PM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         11/23/2009 11:57:09 PM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       11/23/2009 11:57:09 PM
        URL.LogoButton1=http://www.turbine.com                                                           11/23/2009 11:57:09 PM
        URL.LogoButton2=http://www.wizards.com                                                           11/23/2009 11:57:09 PM
        URL.LogoButton3=http://www.hasbro.com                                                            11/23/2009 11:57:09 PM
        URL.LogoButton4=http://www.atari.com                                                             11/23/2009 11:57:09 PM
        WorldUpdateRate=1                                                                                11/23/2009 11:57:09 PM
        PatchWindow=30                                                                                   11/23/2009 11:57:09 PM
        PatchConnectRetryInterval=1                                                                      11/23/2009 11:57:09 PM
        DisablePatch=false                                                                               11/23/2009 11:57:09 PM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   11/23/2009 11:57:09 PM
        TrialTokenList=StormreachGuest                                                                   11/23/2009 11:57:09 PM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               11/23/2009 11:57:09 PM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       11/23/2009 11:57:09 PM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  11/23/2009 11:57:09 PM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 11/23/2009 11:57:09 PM
        WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php                           11/23/2009 11:57:09 PM
        WorldQueue.TakeANumber.Parameters=command=TakeANumber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 11/23/2009 11:57:09 PM
        WorldQueue.LeaveQueue.Parameters=command=LeaveQueue&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 11/23/2009 11:57:09 PM
        WorldQueue.Threshold.WaitTimeMultiplier=1.00                                                     11/23/2009 11:57:09 PM
        WorldQueue.Threshold.Medium=300                                                                  11/23/2009 11:57:09 PM
        WorldQueue.Threshold.Long=900                                                                    11/23/2009 11:57:09 PM
        WorldQueue.PollTimer=15                                                                          11/23/2009 11:57:09 PM
                                                                                                         11/23/2009 11:57:09 PM
    autoPatchTimer.Enabled = True                                                                        11/23/2009 11:57:09 PM
    Initialization status: "Getting alerts and news"                                                     11/23/2009 11:57:09 PM
                                                                                                         11/23/2009 11:57:09 PM
    Initialization status: "Opening main form"                                                           11/23/2009 11:57:09 PM
    Trying to load main form background image from the local directory...                                11/23/2009 11:57:10 PM
    No main form background image found. Using default.                                                  11/23/2009 11:57:10 PM
    Transition to phase: UpdaterSelectControl                                                            11/23/2009 11:57:14 PM
    Update Option: Local Applied Version undefined                                                       11/23/2009 11:57:14 PM
    Transition to phase: PrereqInstallControl                                                            11/23/2009 11:57:14 PM
    Pre-requisite software NOT specified. Skipping...                                                    11/23/2009 11:57:14 PM
    PrereqInstall Phase: Continue                                                                        11/23/2009 11:57:14 PM
    Transition to phase: AuthenticationControl                                                           11/23/2009 11:57:14 PM
    The last played world is Thelanis                                                                    11/23/2009 11:57:15 PM
    24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
    queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
    queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
    lastServed: 238772  nowServing: 238772  waitHint: 3.164
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:25 PM
                                                                                                         11/23/2009 11:57:25 PM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx                                        11/23/2009 11:57:25 PM
                                                                                                         11/23/2009 11:57:27 PM
    Username "MyiaBrown" authenticated successfully                                                      11/23/2009 11:57:27 PM
                                                                                                         11/23/2009 11:57:27 PM
    DDO Subscriptions:                                                                                   11/23/2009 11:57:27 PM
        Game: ................ "DDO"                                                                     11/23/2009 11:57:27 PM
        Description: ......... "DDODefault FTUIPack Account Creation"                                    11/23/2009 11:57:27 PM
        Name: ................ "p4e2jrhfaxhkw99dexd42f93w"                                               11/23/2009 11:57:27 PM
        Status: .............. "Active"                                                                  11/23/2009 11:57:27 PM
        ProductTokens: ....... "StormreachGuest"                                                         11/23/2009 11:57:27 PM
        CustomerServiceTokens: ""                                                                        11/23/2009 11:57:27 PM
                                                                                                         11/23/2009 11:57:27 PM
    Existing user object.                                                                                11/23/2009 11:57:27 PM
    Selected Subscription:                                                                               11/23/2009 11:57:27 PM
        Game: ................ "DDO"                                                                     11/23/2009 11:57:27 PM
        Description: ......... "DDODefault FTUIPack Account Creation"                                    11/23/2009 11:57:27 PM
        Name: ................ "p4e2jrhfaxhkw99dexd42f93w"                                               11/23/2009 11:57:27 PM
        Status: .............. "Active"                                                                  11/23/2009 11:57:27 PM
        ProductTokens: ....... "StormreachGuest"                                                         11/23/2009 11:57:27 PM
        CustomerServiceTokens: ""                                                                        11/23/2009 11:57:27 PM
                                                                                                         11/23/2009 11:57:27 PM
    Transition to phase: WorldSelectControl                                                              11/23/2009 11:57:27 PM
    Launcher.authenticator.Authenticated                                                                 11/23/2009 11:57:27 PM
                                                                                                         11/23/2009 11:57:28 PM
    World status update initiated                                                                        11/23/2009 11:57:28 PM
                                                                                                         11/23/2009 11:57:28 PM
    24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
    queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
    queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
    lastServed: 238772  nowServing: 238772  waitHint: 3.164
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:31 PM
                                                                                                         11/23/2009 11:57:31 PM
    World selected: Thelanis                                                                             11/23/2009 11:57:31 PM
    DisablePatch: Patch request ignored                                                                  11/23/2009 11:57:31 PM
    Transition to phase: TicketControl                                                                   11/23/2009 11:57:31 PM
    19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
    queueNames: 73669760-0023-4ADD-ACAD-77A67DBA1B54;D783740B-2082-4CCA-8B9A-0481F54AA9ED
    queueURLs: http://10.67.116.3:7080/LoginQueue;http://10.67.116.2:7080/LoginQueue
    lastServed: 260516  nowServing: 260516  waitHint: 2.837
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:31 PM
                                                                                                         11/23/2009 11:57:31 PM
    World selected: Thelanis                                                                             11/23/2009 11:57:31 PM
    DisablePatch: Patch request ignored                                                                  11/23/2009 11:57:31 PM
    26: "Orien" @ 74.201.106.31:9008;74.201.106.30:9008 is UP and NOT FULL
    queueNames: 0A594069-0266-4CE5-9609-E33837A416D2;17DA9EA6-3495-4BD8-B5A3-0A051D13F7E8
    queueURLs: http://10.67.112.31:7080/LoginQueue;http://10.67.112.30:7080/LoginQueue
    lastServed: 263275  nowServing: 263275  waitHint: 3.993
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:31 PM
                                                                                                         11/23/2009 11:57:31 PM
    15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
    queueNames: E0348159-C369-4A85-9119-6379BE1A068F;10C27560-F678-4E02-8CF1-47EC1765457F
    queueURLs: http://10.67.116.33:7080/LoginQueue;http://10.67.116.32:7080/LoginQueue
    lastServed: 212120  nowServing: 212120  waitHint: 3.813
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
                                                                                                         11/23/2009 11:57:32 PM
    25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
    queueNames: B66484A4-6D70-4FB7-8BDB-CD5001C1F5C0;249A0226-551E-47D5-934F-AC7A3EB54840
    queueURLs: http://10.67.112.19:7080/LoginQueue;http://10.67.112.12:7080/LoginQueue
    lastServed: 248878  nowServing: 248878  waitHint: 3.828
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
                                                                                                         11/23/2009 11:57:32 PM
    11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
    queueNames: D26D307D-A9F6-40A5-83BB-D0FC67EFF718;57884872-83DA-40A5-A858-DCF666C29BD2
    queueURLs: http://10.67.116.13:7080/LoginQueue;http://10.67.116.12:7080/LoginQueue
    lastServed: 220842  nowServing: 220842  waitHint: 3.389
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
                                                                                                         11/23/2009 11:57:32 PM
    World status update complete                                                                         11/23/2009 11:57:32 PM
                                                                                                         11/23/2009 11:57:32 PM
    14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
    queueNames: F57BB40A-F264-408D-A489-3B022A7899FC;99A9005B-0BDB-4ABC-9023-34AE2048F57F
    queueURLs: http://10.67.116.23:7080/LoginQueue;http://10.67.116.22:7080/LoginQueue
    lastServed: 234014  nowServing: 234014  waitHint: 3.465
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
                                                                                                         11/23/2009 11:57:32 PM
    WorldQueue take a number from queue '867F6AAC-4EFE-4DDE-9895-5174DA09C98D' succeeded with hResult 0x00000000: 238785 in tier 0 (vs. 238771) of 238785 11/23/2009 11:57:34 PM
    Going to Next Phase with QueueName: "867F6AAC-4EFE-4DDE-9895-5174DA09C98D" and QueueURL: "http://10.67.116.43:7080/LoginQueue" 11/23/2009 11:57:34 PM
    Transition to phase: LaunchControl                                                                   11/23/2009 11:57:34 PM
    Beginning GLS Ticket refresh...                                                                      11/23/2009 11:57:34 PM
    Refreshed GLS Ticket...                                                                              11/23/2009 11:57:35 PM
    Launching: dndclient.exe -a <SubscriptionName> -h 74.201.103.183:9008 --glsticketdirect <GlsTicket> --chatserver 74.201.103.184:2900 --language English --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 --usetdm --franchise DDO --resource-set CharGen,Beach,Village,Wilderness 11/23/2009 11:57:35 PM
    A running game has been found.                                                                       11/23/2009 11:57:35 PM
    Transition to phase: GameIsRunningControl                                                            11/23/2009 11:57:35 PM
    Launcher execution ends: 11/23/2009 11:57:35 PM                                                      11/23/2009 11:57:35 PM
    I have tried three things:

    1. Given full permission to dndclient and two other files
    2. I thought it may be because I let it run DirectX 10, so I reseted the launcher
    3. I also renamed the user preference file

    Nothing worked so far. Please help. Thanks!

  2. #2
    Community Member
    Join Date
    Nov 2009
    Posts
    2

    Default

    I realized that I haven't installed the Vista service pack, so I added it. After that I was able to past into character selection, but when I chose my character the game did not pick any information, I was shown an empty character. The character sheet is empty and cannot be closed. All other things worked just every thing was empty. I could not log out either. I hard quitted, and tried to log in again. And I got black screens with a cursor again.


    Code:
    Launcher execution begins: 11/24/2009 1:18:35 AM                                                     11/24/2009 1:18:35 AM
    Command line: "C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe" -usetdm -fromtdm -invoker 11/24/2009 1:18:35 AM
    Administrator: False                                                                                 11/24/2009 1:18:35 AM
    UAC enabled: True                                                                                    11/24/2009 1:18:35 AM
    Mutex Created: "C:_Program Files_Turbine_Dungeons and Dragons Online - Eberron Unlimited_TurbineLauncher.exe" 11/24/2009 1:18:35 AM
    
    NHN: Initializing NHN authentication                                                                11/24/2009 1:18:35 AM
    Read user settings file.                                                                             11/24/2009 1:18:35 AM
    Installed resources:                                                                                 11/24/2009 1:18:35 AM
        en      en English "Select a Language"                                                           11/24/2009 1:18:35 AM
                                                                                                         11/24/2009 1:18:35 AM
    Target culture: "en-US"                                                                              11/24/2009 1:18:35 AM
    Looking for resources in "en-US"                                                                     11/24/2009 1:18:35 AM
    Looking for resources in "en-GB"                                                                     11/24/2009 1:18:35 AM
    Looking for resources in "en"                                                                        11/24/2009 1:18:35 AM
    Final resource culture: "en"                                                                         11/24/2009 1:18:35 AM
                                                                                                         11/24/2009 1:18:35 AM
    Resources library:                                                                                   11/24/2009 1:18:35 AM
        FileName:        C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\en\TurbineLauncher.resources.dll 11/24/2009 1:18:35 AM
        FileVersion:     1.5.3461.20246                                                                  11/24/2009 1:18:35 AM
        AssemblyVersion: 1.5.3461.20246                                                                  11/24/2009 1:18:35 AM
        BuildTime:       6/23/2009 12:14:52 PM Eastern Daylight Time                                     11/24/2009 1:18:35 AM
                                                                                                         11/24/2009 1:18:35 AM
    ConfigurationSettings.AppSettings:                                                                   11/24/2009 1:18:35 AM
        Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx              11/24/2009 1:18:35 AM
        DataCenter.GameName=DDO                                                                          11/24/2009 1:18:35 AM
        DataCenter.DefaultCenter=DDO                                                                     11/24/2009 1:18:35 AM
        Product.DocumentFolder=Dungeons and Dragons Online                                               11/24/2009 1:18:35 AM
        Launcher.DocumentFolder=Launcher                                                                 11/24/2009 1:18:35 AM
                                                                                                         11/24/2009 1:18:35 AM
    Enter LoadPrivateFonts                                                                               11/24/2009 1:18:35 AM
        FontFamily "Masoch Dirach" loaded.                                                               11/24/2009 1:18:35 AM
    Exit LoadPrivateFonts                                                                                11/24/2009 1:18:35 AM
    Trying to load splash screen from the local directory...                                             11/24/2009 1:18:35 AM
    No local splash screen image found.                                                                  11/24/2009 1:18:35 AM
                                                                                                         11/24/2009 1:18:35 AM
    ---------------------------------------------------------------------------------------------------  11/24/2009 1:18:35 AM
                                            System Information                                           11/24/2009 1:18:35 AM
    ---------------------------------------------------------------------------------------------------  11/24/2009 1:18:35 AM
         Operating System: Microsoft® Windows Vista™ Home Premium  (6.0.6002, Build 6002) Service Pack 2 11/24/2009 1:18:36 AM
                 Language: English (United States)                                                       11/24/2009 1:18:36 AM
      System Manufacturer: Dell Inc.                                                                     11/24/2009 1:18:36 AM
             System Model: Inspiron 1545                                                                 11/24/2009 1:18:36 AM
                     BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07                                        11/24/2009 1:18:36 AM
                Processor: GenuineIntel x64 Family 6 Model 23 Stepping 10 (2GHz)                         11/24/2009 1:18:36 AM
                   Memory: 3033MB RAM                                                                    11/24/2009 1:18:36 AM
                Page File: 99MB used, 3234MB available                                                   11/24/2009 1:18:36 AM
          Cipher strength: Min=40-bit, Max=128-bit                                                       11/24/2009 1:18:36 AM
         .NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2)                              11/24/2009 1:18:36 AM
    Default Proxy Address:                                                                               11/24/2009 1:18:36 AM
       BypassProxyOnLocal: False                                                                         11/24/2009 1:18:36 AM
               BypassList:                                                                                                      11/24/2009 1:18:36 AM
    ---------------------------------------------------------------------------------------------------  11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
    Initialization status: "Logging module version data"                                                 11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
    Assemblies:                                                                                          11/24/2009 1:18:36 AM
        ModuleName:      TurbineLauncher.exe                                                             11/24/2009 1:18:36 AM
        FileName:        C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe 11/24/2009 1:18:36 AM
        Comments:        (RELEASE) Launches Turbine MMORPGs.                                             11/24/2009 1:18:36 AM
        FileVersion:     1.5.0.24                                                                        11/24/2009 1:18:36 AM
        AssemblyVersion: 1.5.3461.20293                                                                  11/24/2009 1:18:36 AM
        BuildTime:       6/23/2009 12:16:26 PM Eastern Daylight Time                                     11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:        C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\ControlLibrary.dll 11/24/2009 1:18:36 AM
        Comments:        (RELEASE) New versions of controls which properly support background images and colors. 11/24/2009 1:18:36 AM
        FileVersion:     1.5.0.24                                                                        11/24/2009 1:18:36 AM
        AssemblyVersion: 1.5.3461.20240                                                                  11/24/2009 1:18:36 AM
        BuildTime:       6/23/2009 12:14:40 PM Eastern Daylight Time                                     11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
    Libraries:                                                                                           11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\AxInterop.SHDocVw.dll 11/24/2009 1:18:36 AM
        FileVersion: 1.1.0.0                                                                             11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.PatchWrapper.dll 11/24/2009 1:18:36 AM
        FileVersion: 1.0.0.0                                                                             11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.SHDocVw.dll 11/24/2009 1:18:36 AM
        FileVersion: 1.1.0.0                                                                             11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchClient.dll 11/24/2009 1:18:36 AM
        FileVersion: 01,05,02,08001                                                                      11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper.dll 11/24/2009 1:18:36 AM
        FileVersion: 1, 5, 0, 15                                                                         11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapperPS.dll 11/24/2009 1:18:36 AM
        FileVersion: 1, 5, 0, 15                                                                         11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\SelfPatch.dll 11/24/2009 1:18:36 AM
        FileVersion: 01,05,02,08000                                                                      11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TTEPatchClient.dll 11/24/2009 1:18:36 AM
        FileVersion: 1.7.5.3                                                                             11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\zlib1T.dll 11/24/2009 1:18:36 AM
        FileVersion: 1.2.3                                                                               11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
        FileName:    C:\Windows\system32\schannel.dll                                                    11/24/2009 1:18:36 AM
        FileVersion: 6.0.6002.18005 (lh_sp2rtm.090410-1830)                                              11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
    Initialization status: "Constructing data center browser"                                            11/24/2009 1:18:36 AM
    Initialization status: "Constructing alert service"                                                  11/24/2009 1:18:36 AM
    Initialization status: "Constructing configuration service"                                          11/24/2009 1:18:36 AM
    Initialization status: "Constructing authentication service"                                         11/24/2009 1:18:36 AM
    Initialization status: "Constructing update service"                                                 11/24/2009 1:18:36 AM
    Initialization status: "Constructing UI manager"                                                     11/24/2009 1:18:36 AM
    Initialization status: "Constructing phase engine"                                                   11/24/2009 1:18:36 AM
    autoPatchTimer interval: 14400000                                                                    11/24/2009 1:18:36 AM
    Initialization status: "Getting data centers"                                                        11/24/2009 1:18:36 AM
    Current Data Center: DDO                                                                             11/24/2009 1:18:36 AM
    AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx                                     11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
    World status servers:                                                                                11/24/2009 1:18:36 AM
        Khyber @ http://status.turbine.com/serverinfo.php?s=74.201.106.47                                11/24/2009 1:18:36 AM
        Cannith @ http://status.turbine.com/serverinfo.php?s=74.201.106.11                               11/24/2009 1:18:36 AM
        Orien @ http://status.turbine.com/serverinfo.php?s=74.201.106.29                                 11/24/2009 1:18:36 AM
        Sarlona @ http://status.turbine.com/serverinfo.php?s=74.201.106.50                               11/24/2009 1:18:36 AM
        Argonnessen @ http://status.turbine.com/serverinfo.php?s=74.201.106.20                           11/24/2009 1:18:36 AM
        Ghallanda @ http://status.turbine.com/serverinfo.php?s=74.201.106.32                             11/24/2009 1:18:36 AM
        Thelanis @ http://status.turbine.com/serverinfo.php?s=74.201.106.69                              11/24/2009 1:18:36 AM
                                                                                                         11/24/2009 1:18:36 AM
    Initialization status: "Getting remote configuration"                                                11/24/2009 1:18:36 AM
    GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml"              11/24/2009 1:18:36 AM
    Configuration.AppSettings:                                                                           11/24/2009 1:18:37 AM
        LauncherConfig.DateTime=10/01/09 12:00 PM                                                        11/24/2009 1:18:37 AM
        LauncherConfig.RefreshFrequency=15                                                               11/24/2009 1:18:37 AM
        GameName=DDO                                                                                     11/24/2009 1:18:37 AM
        Patching.ProductCode=DDO                                                                         11/24/2009 1:18:37 AM
        GameClient.Filename=dndclient.exe                                                                11/24/2009 1:18:37 AM
        GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 11/24/2009 1:18:37 AM
        GameClient.ResetGraphicsArg= --safe                                                              11/24/2009 1:18:37 AM
        GameClient.AlwaysPatchHighRes=true                                                               11/24/2009 1:18:37 AM
        GameClient.HighResPatchArg= --HighResOutOfDate                                                   11/24/2009 1:18:37 AM
        GameClient.RequiredVersion=0                                                                     11/24/2009 1:18:37 AM
        GameClient.ForwardVersion=0                                                                      11/24/2009 1:18:37 AM
        URL.UpdateDownload=http://downloads.turbine.com                                                  11/24/2009 1:18:37 AM
        Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe                                                   11/24/2009 1:18:37 AM
        URL.Support=http://www.ddo.com/support/                                                          11/24/2009 1:18:37 AM
        URL.Home=http://www.ddo.com                                                                      11/24/2009 1:18:37 AM
        URL.Community=http://www.ddo.com                                                                 11/24/2009 1:18:37 AM
        URL.Account=https://myaccount.turbine.com                                                        11/24/2009 1:18:37 AM
        URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER                             11/24/2009 1:18:37 AM
        URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13                 11/24/2009 1:18:37 AM
        URL.Account.Post=https://myaccount.turbine.com/?page_id=29                                       11/24/2009 1:18:37 AM
        Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 11/24/2009 1:18:37 AM
        Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 11/24/2009 1:18:37 AM
        Activate.Account.BuyNow=true                                                                     11/24/2009 1:18:37 AM
        Threshold.Account.DaysLeft=35                                                                    11/24/2009 1:18:37 AM
        Activate.Account.DaysLeft=true                                                                   11/24/2009 1:18:37 AM
        LauncherConfig.SubscriptionRefreshFrequency=60                                                   11/24/2009 1:18:37 AM
        Subscription.FreeToPlay=true                                                                     11/24/2009 1:18:37 AM
        URL.PrivacyPolicy=http://www.turbine.com/?page_id=59                                             11/24/2009 1:18:37 AM
        URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1                11/24/2009 1:18:37 AM
        URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt                         11/24/2009 1:18:37 AM
        URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt                       11/24/2009 1:18:37 AM
        URL.LogoButton1=http://www.turbine.com                                                           11/24/2009 1:18:37 AM
        URL.LogoButton2=http://www.wizards.com                                                           11/24/2009 1:18:37 AM
        URL.LogoButton3=http://www.hasbro.com                                                            11/24/2009 1:18:37 AM
        URL.LogoButton4=http://www.atari.com                                                             11/24/2009 1:18:37 AM
        WorldUpdateRate=1                                                                                11/24/2009 1:18:37 AM
        PatchWindow=30                                                                                   11/24/2009 1:18:37 AM
        PatchConnectRetryInterval=1                                                                      11/24/2009 1:18:37 AM
        DisablePatch=false                                                                               11/24/2009 1:18:37 AM
        EmailAddress.Errors=LauncherErrors@turbine.com                                                   11/24/2009 1:18:37 AM
        TrialTokenList=StormreachGuest                                                                   11/24/2009 1:18:37 AM
        URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0}                               11/24/2009 1:18:37 AM
        Eula.en.FilePath=en\DDO Eula - Turbine.rtf                                                       11/24/2009 1:18:37 AM
        URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png                  11/24/2009 1:18:37 AM
        URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 11/24/2009 1:18:37 AM
        WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php                           11/24/2009 1:18:37 AM
        WorldQueue.TakeANumber.Parameters=command=TakeANumber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 11/24/2009 1:18:37 AM
        WorldQueue.LeaveQueue.Parameters=command=LeaveQueue&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 11/24/2009 1:18:37 AM
        WorldQueue.Threshold.WaitTimeMultiplier=1.00                                                     11/24/2009 1:18:37 AM
        WorldQueue.Threshold.Medium=300                                                                  11/24/2009 1:18:37 AM
        WorldQueue.Threshold.Long=900                                                                    11/24/2009 1:18:37 AM
        WorldQueue.PollTimer=15                                                                          11/24/2009 1:18:37 AM
                                                                                                         11/24/2009 1:18:37 AM
    autoPatchTimer.Enabled = True                                                                        11/24/2009 1:18:37 AM
    Initialization status: "Getting alerts and news"                                                     11/24/2009 1:18:37 AM
                                                                                                         11/24/2009 1:18:37 AM
    Initialization status: "Opening main form"                                                           11/24/2009 1:18:37 AM
    Trying to load main form background image from the local directory...                                11/24/2009 1:18:38 AM
    No main form background image found. Using default.                                                  11/24/2009 1:18:38 AM
    Transition to phase: UpdaterSelectControl                                                            11/24/2009 1:18:40 AM
    Update Option: Local Applied Version undefined                                                       11/24/2009 1:18:40 AM
    Transition to phase: PrereqInstallControl                                                            11/24/2009 1:18:40 AM
    Pre-requisite software NOT specified. Skipping...                                                    11/24/2009 1:18:40 AM
    PrereqInstall Phase: Continue                                                                        11/24/2009 1:18:40 AM
    Transition to phase: AuthenticationControl                                                           11/24/2009 1:18:40 AM
    The last played world is Thelanis                                                                    11/24/2009 1:18:40 AM
    24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
    queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
    queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
    lastServed: 240510  nowServing: 240510  waitHint: 4.009
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:51 AM
                                                                                                         11/24/2009 1:18:51 AM
    gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx                                        11/24/2009 1:18:51 AM
                                                                                                         11/24/2009 1:18:52 AM
    Username "MyiaBrown" authenticated successfully                                                      11/24/2009 1:18:52 AM
                                                                                                         11/24/2009 1:18:52 AM
    DDO Subscriptions:                                                                                   11/24/2009 1:18:52 AM
        Game: ................ "DDO"                                                                     11/24/2009 1:18:52 AM
        Description: ......... "DDODefault FTUIPack Account Creation"                                    11/24/2009 1:18:52 AM
        Name: ................ "p4e2jrhfaxhkw99dexd42f93w"                                               11/24/2009 1:18:52 AM
        Status: .............. "Active"                                                                  11/24/2009 1:18:52 AM
        ProductTokens: ....... "StormreachGuest"                                                         11/24/2009 1:18:52 AM
        CustomerServiceTokens: ""                                                                        11/24/2009 1:18:52 AM
                                                                                                         11/24/2009 1:18:52 AM
    Existing user object.                                                                                11/24/2009 1:18:52 AM
    Selected Subscription:                                                                               11/24/2009 1:18:52 AM
        Game: ................ "DDO"                                                                     11/24/2009 1:18:52 AM
        Description: ......... "DDODefault FTUIPack Account Creation"                                    11/24/2009 1:18:52 AM
        Name: ................ "p4e2jrhfaxhkw99dexd42f93w"                                               11/24/2009 1:18:52 AM
        Status: .............. "Active"                                                                  11/24/2009 1:18:52 AM
        ProductTokens: ....... "StormreachGuest"                                                         11/24/2009 1:18:52 AM
        CustomerServiceTokens: ""                                                                        11/24/2009 1:18:52 AM
                                                                                                         11/24/2009 1:18:52 AM
    Transition to phase: WorldSelectControl                                                              11/24/2009 1:18:52 AM
    Launcher.authenticator.Authenticated                                                                 11/24/2009 1:18:52 AM
                                                                                                         11/24/2009 1:18:52 AM
    World status update initiated                                                                        11/24/2009 1:18:52 AM
                                                                                                         11/24/2009 1:18:52 AM
    24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
    queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
    queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
    lastServed: 240514  nowServing: 240514  waitHint: 4.033
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:55 AM
                                                                                                         11/24/2009 1:18:55 AM
    19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
    queueNames: 73669760-0023-4ADD-ACAD-77A67DBA1B54;D783740B-2082-4CCA-8B9A-0481F54AA9ED
    queueURLs: http://10.67.116.3:7080/LoginQueue;http://10.67.116.2:7080/LoginQueue
    lastServed: 262485  nowServing: 262485  waitHint: 3.588
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:55 AM
                                                                                                         11/24/2009 1:18:55 AM
    26: "Orien" @ 74.201.106.31:9008;74.201.106.30:9008 is UP and NOT FULL
    queueNames: 0A594069-0266-4CE5-9609-E33837A416D2;17DA9EA6-3495-4BD8-B5A3-0A051D13F7E8
    queueURLs: http://10.67.112.31:7080/LoginQueue;http://10.67.112.30:7080/LoginQueue
    lastServed: 265367  nowServing: 265367  waitHint: 4.739
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:55 AM
                                                                                                         11/24/2009 1:18:55 AM
    25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
    queueNames: B66484A4-6D70-4FB7-8BDB-CD5001C1F5C0;249A0226-551E-47D5-934F-AC7A3EB54840
    queueURLs: http://10.67.112.19:7080/LoginQueue;http://10.67.112.12:7080/LoginQueue
    lastServed: 250396  nowServing: 250396  waitHint: 4.723
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
                                                                                                         11/24/2009 1:18:56 AM
    15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
    queueNames: E0348159-C369-4A85-9119-6379BE1A068F;10C27560-F678-4E02-8CF1-47EC1765457F
    queueURLs: http://10.67.116.33:7080/LoginQueue;http://10.67.116.32:7080/LoginQueue
    lastServed: 213635  nowServing: 213635  waitHint: 4.584
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
                                                                                                         11/24/2009 1:18:56 AM
    World selected: Thelanis                                                                             11/24/2009 1:18:56 AM
    World selected: Thelanis                                                                             11/24/2009 1:18:56 AM
    World selected: Thelanis                                                                             11/24/2009 1:18:56 AM
    DisablePatch: Patch request ignored                                                                  11/24/2009 1:18:56 AM
    DisablePatch: Patch request ignored                                                                  11/24/2009 1:18:56 AM
    DisablePatch: Patch request ignored                                                                  11/24/2009 1:18:56 AM
    World selected: Thelanis                                                                             11/24/2009 1:18:56 AM
    DisablePatch: Patch request ignored                                                                  11/24/2009 1:18:56 AM
    Transition to phase: TicketControl                                                                   11/24/2009 1:18:56 AM
    11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
    queueNames: D26D307D-A9F6-40A5-83BB-D0FC67EFF718;57884872-83DA-40A5-A858-DCF666C29BD2
    queueURLs: http://10.67.116.13:7080/LoginQueue;http://10.67.116.12:7080/LoginQueue
    lastServed: 222588  nowServing: 222588  waitHint: 3.875
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
                                                                                                         11/24/2009 1:18:56 AM
    World selected: Thelanis                                                                             11/24/2009 1:18:56 AM
    DisablePatch: Patch request ignored                                                                  11/24/2009 1:18:56 AM
    14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
    queueNames: F57BB40A-F264-408D-A489-3B022A7899FC;99A9005B-0BDB-4ABC-9023-34AE2048F57F
    queueURLs: http://10.67.116.23:7080/LoginQueue;http://10.67.116.22:7080/LoginQueue
    lastServed: 235811  nowServing: 235811  waitHint: 4.093
    allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerService,LeadCustomerService,Test
    allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,StormreachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
                                                                                                         11/24/2009 1:18:56 AM
    World status update complete                                                                         11/24/2009 1:18:56 AM
                                                                                                         11/24/2009 1:18:56 AM
    WorldQueue take a number from queue '8E59EA33-D33E-40E0-A22B-C2E825B47213' succeeded with hResult 0x00000000: 240486 in tier 0 (vs. 240514) of 240514 11/24/2009 1:18:58 AM
    Going to Next Phase with QueueName: "8E59EA33-D33E-40E0-A22B-C2E825B47213" and QueueURL: "http://10.67.116.46:7080/LoginQueue" 11/24/2009 1:18:58 AM
    Transition to phase: LaunchControl                                                                   11/24/2009 1:18:58 AM
    Beginning GLS Ticket refresh...                                                                      11/24/2009 1:18:58 AM
    Refreshed GLS Ticket...                                                                              11/24/2009 1:18:58 AM
    Launching: dndclient.exe -a <SubscriptionName> -h 74.201.103.186:9008 --glsticketdirect <GlsTicket> --chatserver 74.201.103.184:2900 --language English --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 --usetdm --franchise DDO 11/24/2009 1:18:58 AM
    A running game has been found.                                                                       11/24/2009 1:18:58 AM
    Transition to phase: GameIsRunningControl                                                            11/24/2009 1:18:58 AM
    Launcher execution ends: 11/24/2009 1:18:58 AM                                                       11/24/2009 1:18:58 AM
    The error message I got this time is that it was "An authentication errored". Please help!
    Last edited by MyiaBrown; 11-24-2009 at 12:29 AM.

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