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  1. #1
    Community Member RitingFool's Avatar
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    Jul 2009
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    2

    Question Can't Post in Regular Forums!

    I am a recent new member of DDO Unlimited, and haven't wanted to post in the forums until now. When I went to my topic and tried to post, I got a message that either I don't have permission to post, or my forum account has not been activated yet.

    If an e-mail was sent to me requiring to click on a link to "activate" my forum use, I either lost it, accidentally deleted it, or it never came (I honestly don't remember which). Can this e-mail be sent again, or do I have to send a message to an administrator? If the latter, how do I do this?

    Any and all help is appreciated.

    Regards,
    Michael

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    I believe that the forum system can take a day or two to update status changes in some cases. If your account has been upgraded for at least that long, then please email the Forums team (link below) and they'll be happy to look into this for you.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member RitingFool's Avatar
    Join Date
    Jul 2009
    Posts
    2

    Question

    Quote Originally Posted by Victorie View Post
    I believe that the forum system can take a day or two to update status changes in some cases. If your account has been upgraded for at least that long, then please email the Forums team (link below) and they'll be happy to look into this for you.
    The "Forum Support" link below redirects to here: http://www.ddo.com/ddosupport

    Proper link please?

    Regards,
    Michael

  4. #4
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    So sorry, I've updated that.

    Please try this:

    http://www.ddo.com/ddosupport/forums-issues
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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