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  1. #1
    Community Member Gil-Shalos's Avatar
    Join Date
    Apr 2006
    Posts
    34

    Default General Error accessing your acount????

    I get this when I try to log into any/all of my accounts???/

    The exact error is:

    "General Error accessing your account information. Try again later and contact tech support if the problem persists."


    I can access all three accounts via your system at https://myaccount.turbine.com.

    They are all active until sept/oct/nov.......

    What's up?

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Sorry about that. There was a brief period this morning where players were unable to log in, but you should now have full access.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

  3. #3
    Community Member Gil-Shalos's Avatar
    Join Date
    Apr 2006
    Posts
    34

    Default

    Quote Originally Posted by Victorie View Post
    Sorry about that. There was a brief period this morning where players were unable to log in, but you should now have full access.
    Cool, I shoulda been asleep anyway.

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