I've been getting this message everytime i've logged in this evening and its true, I have no connection to the chat server. I spent some time trying the suggestions from the FAQ dealing with this problem (link) to no avail. In game support suggested I delete my chatclient.dll so the game could create a new one. No change, still no chat server.
Looking for any other suggestions since most Shroud pugs don't appreciate a deaf, mute cleric.