The LAG.

[TheWayMan]

Just started playing, bought a month subscription for me and my wife, can't even enjoy the game. It LAGS BAD, so bad when we click on things it wont let you... this in dungeons we just randomly die lol.
Please, I will keep giving you money I just started playing this game is amazing just fix the servers so I can at least play.

[songswrath]

it's the snow event whe ni goes away it will get better not by much but will lol.

[Tyrande]

Just started playing, bought a month subscription for me and my wife, can't even enjoy the game. It LAGS BAD, so bad when we click on things it wont let you... this in dungeons we just randomly die lol.
Please, I will keep giving you money I just started playing this game is amazing just fix the servers so I can at least play.

Welcome and which server environment?

I played on Sarlona and Orien on US Eastern main time (4pm -> 10:30pm US EST) and its fine. Last time I played on HC and Wayfinder and they were fine.

I heard bad things about Ghallanda so I would avoid there. I also heard alot of Khyber hardware issues and I would avoid there too.

Argonessen occasional lags but I never played on there.

[Scrag]

Welcome and which server environment?

I played on Sarlona and Orien on US Eastern main time (4pm -> 10:30pm US EST) and its fine. Last time I played on HC and Wayfinder and they were fine.

I heard bad things about Ghallanda so I would avoid there. I also heard alot of Khyber hardware issues and I would avoid there too.

Argonessen occasional lags but I never played on there.

I am on sarlona, and i get lag pretty horribly in towns, and occasionally dungeons where i hope my cleric hireling keeps me alive. Cleric hirelings all the way?

[Tyrande]

I am on sarlona, and i get lag pretty horribly in towns, and occasionally dungeons where i hope my cleric hireling keeps me alive. Cleric hirelings all the way?

Are you using wireless? Try a direct wired connection to see if its better.

Also, after logging in, bring up the network status icon. Check if its green and check the network latency. If its greater than 60ms and there is a network packet% loss, you need to fix your connection.

Using [ESC] to bring up the menu. From the menu select [OPTIONS] and then go to [UI Settings]. Type "network" in the search bar and that will show your DDO in game connection status.

[TheWayMan]

Are you using wireless? Try a direct wired connection to see if its better.

Also, after logging in, bring up the network status icon. Check if its green and check the network latency. If its greater than 60ms and there is a network packet% loss, you need to fix your connection.

Using [ESC] to bring up the menu. From the menu select [OPTIONS] and then go to [UI Settings]. Type "network" in the search bar and that will show your DDO in game connection status.

The youtuber I watch talks about the lag a lot, he said it should be number 1 priority for them to fix. Take for granted a some people might have zero problems and expereince no lag, but the majority of the community from what I have been reading and looking at online expereince a lot of lag. Strimtom talked about it, when they did a roadmap.

[KoobTheProud]

The last couple of days the lag on Khyber has been pretty bad. This is on a 2nd life character at low level.

My presumption is that this has been due to the last couple of days of HCL and lots of people jumping on there to finish up.

However I feel obligated to point out that new players would never know what the cause of the excessive lag was and would just assume that DDO was an old laggy game. Those new players probably having a increased chance to jump ship as a result.

I get that HCL is important to the bottom line but when you allow it to have this type of impact on other servers you are essentially eating your children.

[Smelt32]

The only time I get the lag you are describing is when I have Surfshark running. But sometimes the game runs fine with it on. However it is always ok when I turn it off. I think the problem maybe all VPN's not just the one i use btw.

[TheWayMan]

The last couple of days the lag on Khyber has been pretty bad. This is on a 2nd life character at low level.

My presumption is that this has been due to the last couple of days of HCL and lots of people jumping on there to finish up.

However I feel obligated to point out that new players would never know what the cause of the excessive lag was and would just assume that DDO was an old laggy game. Those new players probably having a increased chance to jump ship as a result.

I get that HCL is important to the bottom line but when you allow it to have this type of impact on other servers you are essentially eating your children.

Ouch, I assume you mean that a game should be laggy with your comment? (maybe you need to be more clear how you feel about the lag because you are saying oh its fine just more people than avg? which idk why you are okay with the lag?) I have played a lot of video games, varius games, I mean thousands if not more of online games. The worst game I ever played online is Super Smash Bros Ultimate. But this game is getting worse than that. If that does not decribe to you the pain any new player who comes to this game feels. Oof on that part because you really are missing how this game's lag is destroying a lot of things. Also HCL means nothing to me I play Thelanis, which was recommended to me by the devs from the launcher which I found out is a horrible server according to people? Lol many many problems with this game and the developers I am unsure what they are trying to do to new players if they put them on a very laggy server. But that should be the problem, the game shouldn't lag period. I mean it was so bad yesterday night after I got home from work I had to stop playing. That is sad, if you actually have to stop playing because every fight you almost die because of the extreme spikes and skips. This is unacceptable, I get what nintendo did to SSBU but this is criminally bad what they are doing to the servers.

[TheWayMan]

The only time I get the lag you are describing is when I have Surfshark running. But sometimes the game runs fine with it on. However it is always ok when I turn it off. I think the problem maybe all VPN's not just the one i use btw.

What server do you play on? From what I have been told its all about the server you play on. Nothing else really matters and if you got recommended by the devs to Thelanis or another laggy server you need to just world transfer. Which if that is the only solution to fix the lag (only temp because it will lag once people transfer lol) then something is way wrong with the game, the servers, and the devs.

[Tyrande]

you may also want to turn your VPN and other security monitoring tools like Burpsuite, Sara off while playing DDO. Yes, no other software on the machine should interfere with gaming. DDO has its own awesomium_process and DLL and it may interfere with your security software causing slowness.

[TheWayMan]

you may also want to turn your VPN and other security monitoring tools like Burpsuite, Sara off while playing DDO. Yes, no other software on the machine should interfere with gaming. DDO has its own awesomium_process and DLL and it may interfere with your security software causing slowness.

I agree, anyone who plays with VPN should turn it off, I major in cybersecurity so I never use VPNs as they are more of a security risk than anything. Also I know my AV checks out and isn't a problem. But I like this response everyone should always double check what is running on there computer when having lag. I know for me its all on DDO's end.

[Scrag]

Are you using wireless? Try a direct wired connection to see if its better.

Also, after logging in, bring up the network status icon. Check if its green and check the network latency. If its greater than 60ms and there is a network packet% loss, you need to fix your connection.

Using [ESC] to bring up the menu. From the menu select [OPTIONS] and then go to [UI Settings]. Type "network" in the search bar and that will show your DDO in game connection status.

So a day of playing on and off, and my latency never really got above 18ms. Load on my box is also low, with more than 25% unallocated memory (hard, not fake cache) at all times, and low process use.

Of all the processes on the box, ddo takes up the vast majority of resources. 35 chrome tabs takes 700M of ram. DDO takes up.... 2.4G. Lag is unpredictable, and can occur in quests sometimes (resulting in me hoping my hireling keeps me alive...), but very frequently when there are a lot of people in say, tanaroa. Getting close to a pack of 5 or 6 players in one concentrated area in a town is a guaranteed trigger for lag.

[TheWayMan]

So a day of playing on and off, and my latency never really got above 18ms. Load on my box is also low, with more than 25% unallocated memory (hard, not fake cache) at all times, and low process use.

Of all the processes on the box, ddo takes up the vast majority of resources. 35 chrome tabs takes 700M of ram. DDO takes up.... 2.4G. Lag is unpredictable, and can occur in quests sometimes (resulting in me hoping my hireling keeps me alive...), but very frequently when there are a lot of people in say, tanaroa. Getting close to a pack of 5 or 6 players in one concentrated area in a town is a guaranteed trigger for lag.

Good stats, I wish I was lucky enough to not have lag pretty much 90% of the time. What happens to me is in dungeons I run up to a mob and then all the sudden they freeze then its a 50/50 chance either I am dead and or everyone else is dead.

[KoobTheProud]

So a day of playing on and off, and my latency never really got above 18ms. Load on my box is also low, with more than 25% unallocated memory (hard, not fake cache) at all times, and low process use.

Of all the processes on the box, ddo takes up the vast majority of resources. 35 chrome tabs takes 700M of ram. DDO takes up.... 2.4G. Lag is unpredictable, and can occur in quests sometimes (resulting in me hoping my hireling keeps me alive...), but very frequently when there are a lot of people in say, tanaroa. Getting close to a pack of 5 or 6 players in one concentrated area in a town is a guaranteed trigger for lag.

Log out every couple of hours and back on. This will clear any memory leaks in the DDO app. Those leaks are nowhere near as bad as they used to be but you will still find your client taking up more memory than it should from time to time.

I have the CPU software that I use clear memory at every gaming app launch. With most games I get a few dozen to a few hundred MB back at launch and it so informs me. With DDO I get anywhere from a few dozen to a couple of GB back and this depends on what character I am running and where I am in the restart sequence. If I was playing an end-game toon and I log out and close the client and then launch it again I will see 1.8-2.2 GB in the notification as I launch DDO. If I am playing a first life character I will see a few dozen to maybe 300 MB tops.

What I am saying is that not all characters have the same overhead.

[Scrag]

What I am saying is that not all characters have the same overhead.

All of the above was helpful. The last sentence is scary.

[Tyrande]

Good stats, I wish I was lucky enough to not have lag pretty much 90% of the time. What happens to me is in dungeons I run up to a mob and then all the sudden they freeze then its a 50/50 chance either I am dead and or everyone else is dead.

Are you playing a melee?

My experience is different. My characters point their fingers at the monsters and those monsters are dead. No running up.
Either that, my character fire a shuriken or bolt or missile at the monsters and those monsters are dead.

What you have sounds like a graphics issue in rendering the animations of those monsters?
Your character should not be freezing when facing a monster up close.
You also said you have multiple characters. Is that the same problem with all archetypes, i.e. melee, ranged, magic, warlock EB, throwing?
I am sure you have good drivers, but can you take a second look and check if the drivers are up to date and you're running in Direct X 11 or Direct 9 mode and have used [Detect Optimal Settings] in the graphics options menu?

If you could, can you share what kind of hardware GPU, system that you're running with?

DDO does not have heavy system requirements, but the recent expansion IoD has added things...

[Tyrande]

All of the above was helpful. The last sentence is scary.

Nah, we DDO players are used to it.
But we're all running it with supercomputers with NVME SSDs, 32GB memory and NVIDIA 3080 GPU.

So a couple of Gs here and there wouldn't slow down a bit with those computers.

Its a couple of years old now.

[TheWayMan]

Nah, we DDO players are used to it.
But we're all running it with supercomputers with NVME SSDs, 32GB memory and NVIDIA 3080 GPU.

So a couple of Gs here and there wouldn't slow down a bit with those computers.

Its a couple of years old now.

I get your on a server that has no lag and you never experienced lag ever lol. But strimtom and many others I have seen talk about lag as the biggest issue and needs to be fixed. I mean I am not sure why you keep posting when clearly you have zero issues and love in a bubble with zero lag. But I have found that the vast majority of the community, via steams or content creator, all have said the lag is a big problem. Idk if people who represent the face of DDO and on YouTube or twitch and the people I talk to on discord not a single person has said they don't lag or just don't lag at all lol. I mean it's pointless to talk to you because you have a set path. The devs need to fix this game. Period, anything outside of that to me is unacceptable. It might be to you but not to me.

[Steeme]

Wayman, yes there is server lag and it is quite common. The severity of it "generally" depends on server + time of day. Whether or not there are raids happening can affect lag. How many players are zoning in and out of certain areas, eg. Sharn, also affects lag. The number of players with all of their past lives, stacked banks, and reaper points also affects lag.

Rest assured it is not your computer, or network, or whatever. The devs acknowledge the issue which has gotten worse over time as they have added more features, more effects, more "events" etc.

There is ongoing work which seems to have a theme of "consolidation", and while there are noticeable improvements there is a very long journey of iterations ahead.

I have put many many hours into this game, and love it for what it is, but I certainly do not enjoy the lag spikes and "battle consolidation" (game locks up then fast-forwards like 3 seconds of the fight). On Sunday morning I was playing for a bit but once the fights started freezing and skipping I decided I wasn't enjoying myself. I logged off and played the new MW5 Rise of Rasalhague instead.