Turbine Scheduled Maintenance Monday Oct. 7, 5AM – 12PM Eastern (-4 GMT)

[Trillea]

Could you also fix the exploit that some fanbois are able to take the blast charges outta undermine. One wiped our whole citw raid while buffing.

That was most likely a potion of wonder, they can cause that..

[morkahn82]

That was most likely a potion of wonder, they can cause that..

Well, then fix that. Raid leader told me it was a glitch charge.

[Dj_Fisty]

Lol :P


As for Mabar lag the fact that its level split now should help reduce some of the lag but honestly I've never had issue with lag so I won't be able to test that

The Mabar lag crashed sarlona server during the test during peak hours (7-11pm EST) and from what i seen the lag has gotten a lot worse from U19. But when mac client support was down ran sooooo smooth.

[Wanesa]

You have two persons in an instance : The server needs to send the action of 1 person to the other one. If both are acting that two actions sent.
You have 3 persons in an instance : The server needs to send the action of 1 person to two other. If they are all acting the server needs to send 9 actions.
You have 20 person in an instance : The server needs to send the action of 1 person to 19 other. If they are all acting the server needs to send 20² actions ( or 400 actions ).

Now a Typical Maban Instance will hold 100ish people... That's 100² actions to send at the same time, multiply that by the number of Maban Instances to have nightmares about network clogging.
The same is true for The Cove. The Risia Games are more tricky, but it probably goes down to the same problem.
( that's especially true if a given instance type ( say Delera's Graveyard ) is linked to a specific set of physical servers in the game cluster )

Note : I can be wrong on my guesses of the game architecture, and that would make the above points invalid.

You are probably wrong.

1) game doesn't send all actions to all players. It sends updates and it sends them regardless on what players doing.
2) Actions can be grouped. There won't really be 10000 actions, there will be still 100 actions per a time period with list of changes made from last update. And the list can contain only few items (such a toons new positions, state, spells, etc) - it also need to update state of monsters.

Very naive implementation of such protocol is sending state of everyone in the instance in single packet as fast as it possible. This naive protocol doesn't need acknowledge scheme, because any lost packed it soon on later replaced by other packed with fresh update. Without waiting for acknowledge, such a protocol can be very fast and effective. Of course, i don't expect, that DDO uses this naive implementation. There will be a lot of optimizations.

[Dreppo]

Unix systems (especially with no specific brand name given) may use any number of file system types, some of which are immune to fragmentation and some not. Note, fragmentation is not the only possible source of filesystem-related slowdowns...

Getting off-topic here, but I have to point out that fragmentation is a reality on all file systems, without exception. There's no perfect allocation scheme. Some file systems might proactively defrag themselves, while others might wait for a user-mode application (either a scheduled task or launched on demand by an administrator). Windows, for instance, has a scheduled task that runs once a week that defrags all the volumes. This occurs online, and a file can be defragged even while it is being read/written by another application. So if the Turbine servers are running Windows (I would assume they are, but not necessarily), the downtime is not to defrag them. And note that whether the file system defrags itself or an application initiates it, there is always an I/O impact on the system because data actually needs to be moved. The best time to defrag is when the system is relatively idle.

[aavah]

The Mabar lag crashed sarlona server during the test during peak hours (7-11pm EST) and from what i seen the lag has gotten a lot worse from U19. But when mac client support was down ran sooooo smooth.

I just so happen to play on mac the days it was down totally for me was torture

[helpfreak]

Just to make sure. This is 19 hours and not 7 hours? :O

[FalseFlag]

Well, then fix that. Raid leader told me it was a glitch charge.

Why presume there is something to fix? Why assume your raid leader knows anything about anything? There is no reason to think this possibility from a PoW is not WAI.

[Soulfurnace]

Just to make sure. This is 19 hours and not 7 hours? :O

Turbine should use 24 hour time to avoid this.

Our time goes from 11am -> 12pm in an hour.

It then goes from 11pm -> 12 am in an hour. It's, uh.. silly, in my opinion.

Anyway, based off what we've been given, it's 5 hours. Or so we think.

**edit** Oh, my stupidity. 7 hours, not 5.

I, uh.. Oops. I saw "Oct-7" and misread that as hours. In my defence, 7am - 12pm is 5 hours. >.<

[westyofoz]

I started playing this VIP again about a week ago and this is the second night ruined in a week. It is a public holiday here and I was really looking forward to playing tonight, especially since I convinced my son to join VIP today and now we can't play. I am rather peeved about it. Why can't these 'scheduled' down times be staggered so it isn't the same people having their nights ruined all the time?

[Dj_Fisty]

I just so happen to play on mac the days it was down totally for me was torture

Please don't get me wrong, just saying what i have seen and have noticed... I just wish we knew where the lag issue is coming from because not everyone is getting it and we get it at random times.

I trace routed it and it was 1 hop away from main server causing the issue...

I hope this down time fixes the lag / stutter in sarlona before the Mabar event so it won't crash again like during the testing.

[Hendrik]

Could you also fix the exploit that some fanbois are able to take the blast charges outta undermine. One wiped our whole citw raid while buffing.

Three words;

Potion of Wonder.

[Soulfurnace]

I started playing this VIP again about a week ago and this is the second night ruined in a week. It is a public holiday here and I was really looking forward to playing tonight, especially since I convinced my son to join VIP today and now we can't play. I am rather peeved about it. Why can't these 'scheduled' down times be staggered so it isn't the same people having their nights ruined all the time?

This is to fix an exploit (highly likely, but Turbine won't confirm - EVER), which was killing the economy of Sarlona. (And reports of others, though I didn't see anything on those.)

Much as I sympathise with you (same boat, all downtimes mess with me)... A duping or cloning exploit kinda needs to be fixed. (Even though they've taken days.)

Oh, and every thread on said exploit has vanished, bar one. I think that's turbines way of saying "shush, we're on it".

[shadowdragon00]

I started playing this VIP again about a week ago and this is the second night ruined in a week. It is a public holiday here and I was really looking forward to playing tonight, especially since I convinced my son to join VIP today and now we can't play. I am rather peeved about it. Why can't these 'scheduled' down times be staggered so it isn't the same people having their nights ruined all the time?

Amen to that brother...

I have been playing for a few years...

and well 95% of the maintenances.. they all take place during my prime game time... but.. I love the game... enjoy the game and my friends... so I take the bad with the good...

such is life... one day the Devs will think about the entire player base.. not just the home base.. but... well.. until then.. all we can do is wait.. and just consider this night ruined...

rather enjoy when the maintenance or downtime is in the US game time.. and people cry murder and fuss to have the time returned or some sore of " I am sorry " present from Turbine...

[Qaliya]

The answer is simple: they do maintenance at a time that's both convenient for them and the majority of users. That sucks for the minority but it's not realistic to expect people to come into work at 11 pm to do routine maintenance just to prevent a few people from losing a few hours' worth of play time.

[westyofoz]

The answer is simple: they do maintenance at a time that's both convenient for them and the majority of users. That sucks for the minority but it's not realistic to expect people to come into work at 11 pm to do routine maintenance just to prevent a few people from losing a few hours' worth of play time.

No, but a shift of a couple hours one way and then next time a shift of a couple of hours the other way would just about half the downtime for said minority and not punish the same minority who are paying the same money as the majority, but for less prime play time. Is that unreasonable? Mine went down at 7 and I would usually play until midnight, so that is 5 hours down time for me, not just a 'few' hours.

[shadowdragon00]

No, but a shift of a couple hours one way and then next time a shift of a couple of hours the other way would just about half the downtime for said minority and not punish the same minority who are paying the same money as the majority, but for less prime play time. Is that unreasonable? Mine went down at 7 and I would usually play until midnight, so that is 5 hours down time for me, not just a 'few' hours.

I work in a financial services company..

we have to stagger our downtime's and maintenance's not matter how critical or simple.. to spread out the impact, not constantly hit the same client/clients with downtime every single time... or else, they would indeed move to another institution for business..

you should treat all people with the same respect regardless of if they are a mass or a minority... shifting the maintenance 2 hours earlier or later would flex the times, and not kill entire nights of play for those of us not in the US... fair is fair no?

and yea, I know.. the US is the majority, the US rules all... and crushes anyone else... yada yada... But I am drinking my milk.. and one day..

love the game... thank you for the devs for the love and effort they put in the game... but do us all a favor not in the great US of A.. just slide the downtimes a bit... to allow us NOT in the us... to not be impacted by the maintenances throughout all eternity... kindly...

[Charononus]

I work in a financial services company..

we have to stagger our downtime's and maintenance's not matter how critical or simple.. to spread out the impact, not constantly hit the same client/clients with downtime every single time... or else, they would indeed move to another institution for business..

you should treat all people with the same respect regardless of if they are a mass or a minority... shifting the maintenance 2 hours earlier or later would flex the times, and not kill entire nights of play for those of us not in the US... fair is fair no?

and yea, I know.. the US is the majority, the US rules all... and crushes anyone else... yada yada... But I am drinking my milk.. and one day..

love the game... thank you for the devs for the love and effort they put in the game... but do us all a favor not in the great US of A.. just slide the downtimes a bit... to allow us NOT in the us... to not be impacted by the maintenances throughout all eternity... kindly...

We don't care about you

signed
The USA

[Qaliya]

They do shift the times around to some extent. I've seen shutdowns at 5, 7, 9 and other times. Usually it's mostly in the morning US time, but there are solid business reasons for this, whether people want to accept them or not.

When you use a service based in another country, this is just something you have to deal with. I've had to myself in many cases. It's not ideal, but it's not the end of the world.

And this isn't a financial service.

[Sloene]

We don't care about you

signed
The USA

I wish we could still give rep