Results 1 to 2 of 2
  1. #1
    Community Member
    Join Date
    Oct 2009
    Posts
    3

    Default Why can´t I use points I already have in the DDO store?

    I a free player who threw favour have gotten some points, I was trying to buy a Silver Sigil of leveling from the DDO store but I get an error message.

    "Cannot sell in country AX for vendor TB in store TBDDO.
    checkoutId=xxx-xxx"

    I also tried buying 5000 points with my Credit Card but I got the same error message. Any chance this might get fixed?

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    I'd recommend emailing Tech support for assistance with this issue, as it sounds like some sort of block.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload