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View Full Version : Tentative Downtime Notice: Thursday, April 22nd 8:00 AM - 12:00 PM Eastern (-4 GMT)



Cordovan
04-21-2021, 09:36 PM
UPDATE: The game worlds have reopened.

We are tentatively planning to keep the game worlds down overnight and release a game update the morning of Thursday, April 22nd. Our current target time is 8:00 AM - 12:00 PM Eastern (-4 GMT), although it is possible these plans will shift overnight. We will update you in the morning or whenever we have more info to provide.

sdrocky
04-21-2021, 10:04 PM
We are tentatively planning to keep the game worlds down overnight and release a game update the morning of Thursday, April 22nd. Our current target time is 8:00 AM - 12:00 PM Eastern (-4 GMT), although it is possible these plans will shift overnight. We will update you in the morning or whenever we have more info to provide.

Thankyou.

Memnir
04-21-2021, 10:14 PM
See y'all on the other side.


https://i.imgur.com/sKgT8DW.gif

kmoustakas
04-22-2021, 02:12 AM
We are tentatively planning to keep the game worlds down overnight and release a game update the morning of Thursday, April 22nd. Our current target time is 8:00 AM - 12:00 PM Eastern (-4 GMT), although it is possible these plans will shift overnight. We will update you in the morning or whenever we have more info to provide.

When the bring the game down for the whole day because you don't live in the US :/

Le sigh

metalclanger
04-22-2021, 03:33 AM
And for those of us still gullible enough to have a VIP subscription, what happens to the lost time, usual kick in the happy sack with no recompense? And for those of us who now can't cancel our VIP subscriptions which are due to renew while you've turned off the cancellation function outside of the game client, how can we get our money back? (is it even legal to have no way to cancel a sub?).

With the duration of this service interruption and vague idea of a resolution time, I'm really expecting a server rollback and repeat of "oops we didn't notice the back ups weren't working".

Teetania
04-22-2021, 05:35 AM
We are tentatively planning to keep the game worlds down overnight and release a game update the morning of Thursday, April 22nd. Our current target time is 8:00 AM - 12:00 PM Eastern (-4 GMT), although it is possible these plans will shift overnight. We will update you in the morning or whenever we have more info to provide.

I tried logging in at 8 AM CEST, but the servers were either closed or down and still are, more than 3 hours later.
8 AM CEST would be 2 AM Eastern so I guess the downtime started early?

kanordog
04-22-2021, 05:45 AM
I tried logging in at 8 AM CEST, but the servers were either closed or down and still are, more than 3 hours later.
8 AM CEST would be 2 AM Eastern so I guess the downtime started early?


The servers are down since yesterday. The 8AM is when they will begin to look into how to fix the update.
The servers won't be up until Thursday afternoon. Try again about 6 PM in Paris.

Draeqo
04-22-2021, 05:47 AM
I tried logging in at 8 AM CEST, but the servers were either closed or down and still are, more than 3 hours later.
8 AM CEST would be 2 AM Eastern so I guess the downtime started early?

They kept them down through the night. Night in USA.
It is now 05:45 EST. They will continue with the upgrade from about 08:00 EST onwards (14:00 CET) until an unknown time, perhaps as late as 12:00 EST (18:00 CET).

Qlumsee
04-22-2021, 06:02 AM
We are tentatively planning to keep the game worlds down overnight and release a game update the morning of Thursday, April 22nd. Our current target time is 8:00 AM - 12:00 PM Eastern (-4 GMT), although it is possible these plans will shift overnight. We will update you in the morning or whenever we have more info to provide.

Very tentatively. Since that 8:00 AM on the 22nd is, in fact, 6:15 PM on the 21st.

Think that's normally called misdirection, or spin.

Ponplazayer
04-22-2021, 06:28 AM
I planned to buy items on sale from DDO Store, do you intend to extend the sales by the same amount of time that game was down?

Anyway, it is around 6h of game being unplayable (i got stuck on loading screen and rebooted client like 20 times) and being down another 18h in best case scenario.

I hope you will run some REALLY GOOD bonus days this weekend (hopefully even for a whole week), as a compensation to players.
For me, 20% bonus on craft xp, guild renown, reaper xp, regular xp and SoS coupon for everyone would make me think less about abandoning this game forever, after recent customer experience :D

Draeqo
04-22-2021, 07:09 AM
Very tentatively. Since that 8:00 AM on the 22nd is, in fact, 6:15 PM on the 21st.

Think that's normally called misdirection, or spin.

Indeed very long, but then it says so on the client:
---
Tentative Downtime Notice: Thursday, April 22nd 8:00 AM - 12:00 PM Eastern (-4 GMT)
Thu, 22 Apr 2021 01:37:11 +0000
We are tentatively planning to keep the game worlds down overnight and release a game update the morning of Thursday, April 22nd. Our current target time is 8:00 AM - 12:00 PM Eastern (-4 GMT), although it is possible these plans will shift overnight. We will update you in the morning or whenever we have more info to provide.

Downtime Notice: Wednesday, 6:15 PM Eastern (-4 GMT)
Wed, 21 Apr 2021 22:04:43 +0000
The DDO game worlds are temporarily unavailable while we investigate game performance and other issues. We will keep you updated.
----

So it went down 18:15 EST on the 21st (00:15 CET on the 22nd) and they start with the upgrade 08:00 EST (14:00 CET) on the 22nd until (maybe) 12:00 EST (18:00 CET).
US overnight is EU during the day, so in EU we can't play until dinner time :(

Cause is very bad lag, hence they decided to keep the servers down in order to deploy update 49 the next morning (US time), as that update has many performance fixes.

Amorais
04-22-2021, 07:14 AM
So much drama on these forums. Shakespeare would have a field day....

Hawkwier
04-22-2021, 07:17 AM
I'm all for fair criticism, when it's due. But this looks to be a tricky one to spot, and I don't really blame SSG for missing it.

The ETA for servers being back up is 5PM today here BST. I'm OK with that for a fix.

darkniteyogi
04-22-2021, 07:22 AM
So the servers are down currently, but they will remain down also at 8am to 12nn. Also, during this time, you will release a Game update.

So servers will be up at 12nn?

Zanzu203
04-22-2021, 07:42 AM
So the servers are down currently, but they will remain down also at 8am to 12nn. Also, during this time, you will release a Game update.

So servers will be up at 12nn?

The servers are supposed to be coming up sometime between 8am EST to 12pm EST, as long as nothing else changes in the meantime.

mpetrarca
04-22-2021, 08:01 AM
Very tentatively. Since that 8:00 AM on the 22nd is, in fact, 6:15 PM on the 21st.

Think that's normally called misdirection, or spin.

You should have been here when they released Monster Manual V, all the hype they made about the new rewards, and what to our joy did we get Mysterious Remnants and only 1 creature companion.

Has nobody noticed how Severlin acts concerned about power creep, then with Update 48 my ML 20 elemental damage augments went from 1d8 to 6d6, alright this might not be power creep but instead power charge.

The really funny thing about all of this, is that this is there own fault. Just how long has it been since someone at SSG asked the simple question does this idea fit with Dungeons and Dragons pen and paper? Why do the majority of players think the older content is better, well it is more like D&D, and todays content seems to be mob after mob, I might as well play a FPS. Oh, having a problem with the Effects Queue, yes this is a video game so you will need more effects then pen and paper, but you have gone way too far and now we have the mess called Update 49.

Yeah these guys are like the local Used Car Dealership that is in an old gas station on the corner.

Cordovan
04-22-2021, 08:10 AM
Our deployment of an updated game build is now underway. We will let you know when the worlds reopen, which could be in a couple of hours.

Cordovan
04-22-2021, 08:16 AM
The servers are down since yesterday. The 8AM is when they will begin to look into how to fix the update.
The servers won't be up until Thursday afternoon. Try again about 6 PM in Paris.

Work continued overnight to get the build ready to deploy this morning, and that deployment began around 8:00 AM Eastern. Our expectation is to get the worlds reopened before Noon.

Justicesfury
04-22-2021, 08:21 AM
Work continued overnight to get the build ready to deploy this morning, and that deployment began around 8:00 AM Eastern. Our expectation is to get the worlds reopened before Noon.

WOW, game still down?

Angry mob will start soon.

kaipan
04-22-2021, 08:29 AM
In your funny anglo-american way of naming the hours of the day, 12 PM is the one that comes after 11 AM, right? So 8 am to 12 pm is 4 hours? Or is it 16 hours?

Hawkwier
04-22-2021, 08:33 AM
Work continued overnight to get the build ready to deploy this morning, and that deployment began around 8:00 AM Eastern. Our expectation is to get the worlds reopened before Noon.

OK, Thanks.

NjalTheKnut
04-22-2021, 08:35 AM
WOW, game still down?

Angry mob will start soon.

As a programmer by trade, I can attest this is actually a reasonable turnaround for something of this magnitude. A game like DDO is significantly difficult to develop and maintain, so to have a major change hot-fixed in around 24 hours, likely losing sleep to appease ungrateful players, is commendable. If you want to see it fixed faster, learn to code and try building something like this yourself; that just might change your tune. Game development is no easy task, and the pressure from impatient players only makes it worse. The more pressure they get, the more mistakes they might make scrambling to keep up with player demands. It's a wonder THEY don't quit.

Haphazarduk
04-22-2021, 08:41 AM
In your funny anglo-american way of naming the hours of the day, 12 PM is the one that comes after 11 AM, right? So 8 am to 12 pm is 4 hours? Or is it 16 hours?

https://en.wikipedia.org/wiki/12-hour_clock

Hap

Zanzu203
04-22-2021, 08:56 AM
In your funny anglo-american way of naming the hours of the day, 12 PM is the one that comes after 11 AM, right? So 8 am to 12 pm is 4 hours? Or is it 16 hours?

Yes, 12pm is 1200, 0800 to 1200, not 0800 to 0000 hours if you use the 24 hour clock method or military time as we call it in our silly American speech. :D

Sylvado
04-22-2021, 09:02 AM
Yes, 12pm is 1200, 0800 to 1200, not 0800 to 0000 hours if you use the 24 hour clock method or military time as we call it in our silly American speech. :D

Whenever I send outage notices it is always 11:59 or 12:01 to avoid the confusion.

Sylvado
04-22-2021, 09:05 AM
Patch is available, worlds not open yet.

metalclanger
04-22-2021, 09:05 AM
As a programmer by trade, I can attest this is actually a reasonable turnaround for something of this magnitude. A game like DDO is significantly difficult to develop and maintain, so to have a major change hot-fixed in around 24 hours, likely losing sleep to appease ungrateful players, is commendable. If you want to see it fixed faster, learn to code and try building something like this yourself; that just might change your tune. Game development is no easy task, and the pressure from impatient players only makes it worse. The more pressure they get, the more mistakes they might make scrambling to keep up with player demands. It's a wonder THEY don't quit.
The ire of the "ungrateful players", also known as paying customers, isn't aimed personally at the developers, we're hacked off with the persistent failure of SSG to learn from mistakes and not repeat them. As many people have asked, why not perform a rollback which would have restored the game so much more quickly? Has another server's backups failed again?

Testing and release in DDO have gone down the toilet over the years, this is just the latest episode in a sorry story. As usual, managers and planners are having their happysacks dragged off the hot coals by developers working in exceptional circumstances.
Short cuts must have been taken to get this pile of tonk through QA; I've seen some quotes saying mail mountains are causing heartbeat issues and that it was unforeseeable due to this not being on the test environment. Testing 101, you replicate live to test both release and rollback, especially if you need data to test a change. If you don't have the infrastructure to do that then you risk all the financial and reputational damage DDO has had far too often and we have come to expect.

Bona fides: Over twenthy years in software development, working in all parts of the lifecycle on national scale enterprise projects. I've also been on teams trying to restore services to multiple hospitals after outages, so have a bit of experience working under pressure. Feel free to tell me I don't know what I'm talking about either.

Sylvado
04-22-2021, 09:09 AM
The ire of the "ungrateful players", also known as paying customers, isn't aimed personally at the developers, we're hacked off with the persistent failure of SSG to learn from mistakes and not repeat them. As many people have asked, why not perform a rollback which would have restored the game so much more quickly? Has another server's backups failed again?

Testing and release in DDO have gone down the toilet over the years, this is just the latest episode in a sorry story. As usual, managers and planners are having their happysacks dragged off the hot coals by developers working in exceptional circumstances.
Short cuts must have been taken to get this pile of tonk through QA; I've seen some quotes saying mail mountains are causing heartbeat issues and that it was unforeseeable due to this not being on the test environment. Testing 101, you replicate live to test both release and rollback, especially if you need data to test a change. If you don't have the infrastructure to do that then you risk all the financial and reputational damage DDO has had far too often and we have come to expect.

Bona fides: Over twenthy years in software development, working in all parts of the lifecycle on national scale enterprise projects. I've also been on teams trying to restore services to multiple hospitals after outages, so have a bit of experience working under pressure. Feel free to tell me I don't know what I'm talking about either.

So you are saying that players would not complain about a restore to the last backup

EDIT: and until you have worked under Consent Decree you do not know pain.

Anthorin1
04-22-2021, 09:10 AM
As a programmer by trade, I can attest this is actually a reasonable turnaround for something of this magnitude. A game like DDO is significantly difficult to develop and maintain, so to have a major change hot-fixed in around 24 hours, likely losing sleep to appease ungrateful players, is commendable.

True, but then having worked in Systems IT all my life, I cant emphasis enough the importance of QA and UAT. Something that for DDO does seem to go by the wayside (at least in part) in the rush to appease the paying customers. Some of the issues seen when it went live had (apparently) been reported on Lammania, so one has to make ones own mind up about that.

kryisis98
04-22-2021, 09:17 AM
In your funny anglo-american way of naming the hours of the day, 12 PM is the one that comes after 11 AM, right? So 8 am to 12 pm is 4 hours? Or is it 16 hours?

Its 4 hours 12PM is noon and 12AM is midnight. I prefer military time, its less confusing.

NjalTheKnut
04-22-2021, 09:19 AM
The ire of the "ungrateful players", also known as paying customers, isn't aimed personally at the developers, we're hacked off with the persistent failure of SSG to learn from mistakes and not repeat them. As many people have asked, why not perform a rollback which would have restored the game so much more quickly? Has another server's backups failed again?

Testing and release in DDO have gone down the toilet over the years, this is just the latest episode in a sorry story. As usual, managers and planners are having their happysacks dragged off the hot coals by developers working in exceptional circumstances.
Short cuts must have been taken to get this pile of tonk through QA; I've seen some quotes saying mail mountains are causing heartbeat issues and that it was unforeseeable due to this not being on the test environment. Testing 101, you replicate live to test both release and rollback, especially if you need data to test a change. If you don't have the infrastructure to do that then you risk all the financial and reputational damage DDO has had far too often and we have come to expect.

Bona fides: Over twenthy years in software development, working in all parts of the lifecycle on national scale enterprise projects. I've also been on teams trying to restore services to multiple hospitals after outages, so have a bit of experience working under pressure. Feel free to tell me I don't know what I'm talking about either.

I agree with you wholeheartedly. I am just out of my junior stage as a full-time programmer, so I have less experience than most in the industry. I merely wanted to highlight for those less aware that this is really a sacrificial effort by the Devs, and we should be giving support and civility along with our expressions of disappointment. I know how difficult it can be to send something out the door and then have it fly back in my face with twenty extra pounds of bugs demanding my immediate attention. I just want the community to be more constructive and less cynical. I tend to agree that DDO and it's QA have always been poor in their track record, but I also feel badly for the team at SSG for getting so swamped and then pummeled by those who don't always acknowledge the boots on the ground who bring things up when QA fails. Disappointment should never make one rude or uncivil.

Kerria
04-22-2021, 09:21 AM
Can we have the sales available a few more days please? And I do think it is time to do something about the lack of Q&A done on the releases. Every new release seems riddled with flaws that a few days of full testing would have uncovered. You have put together a team of professionals, let them do their jobs with adequate pre-testing time of the full product. Save your staff from overnight races to fix stuff and your customers from the frustration of unplanned extended game closers.

OfElectricMen
04-22-2021, 09:29 AM
so us getting upset about it isn't helping anyone.

And yet, people have the right to get upset about it and to express that.

seldarin
04-22-2021, 09:37 AM
You should have been here when they released Monster Manual V, all the hype they made about the new rewards, and what to our joy did we get Mysterious Remnants and only 1 creature companion.

Has nobody noticed how Severlin acts concerned about power creep, then with Update 48 my ML 20 elemental damage augments went from 1d8 to 6d6, alright this might not be power creep but instead power charge.

The really funny thing about all of this, is that this is there own fault. Just how long has it been since someone at SSG asked the simple question does this idea fit with Dungeons and Dragons pen and paper? Why do the majority of players think the older content is better, well it is more like D&D, and todays content seems to be mob after mob, I might as well play a FPS. Oh, having a problem with the Effects Queue, yes this is a video game so you will need more effects then pen and paper, but you have gone way too far and now we have the mess called Update 49.

Yeah these guys are like the local Used Car Dealership that is in an old gas station on the corner.

DDO has ceased resembling DnD PnP since it was released 15 years ago. Ironically, Lag has been around since ohhhhh 2006, and NOW they want to do something about it? Apparently it has nothing to do with hardware, but is all about your MS arrows, so turning that off and making 1 arrow hit for half the damage that 3 arrows would will fix the issue. Lots of people left the game because it stopped being anything to do with DnD. DDO is supposed to mean Dungeons and Dragons Online, but in reality, its just another MMO, where you got chasing lots of pretty, shiny things to hit big nasty monsters with, which then get bigger and nastier cos you kill them too quick with your new shiny toys, meaning you now need more shiny toys, and so on and so on. They try to cater to power gamers to get them away from other games to play this one, which in turn alienates those who would actually stick thick, regardless and you then end up with the POS that we have. Dont get me wrong, its not all bad, but its nothing like PnP and never will be.

Mofaf
04-22-2021, 09:44 AM
Cause is very bad lag, hence they decided to keep the servers down in order to deploy update 49 the next morning (US time), as that update has many performance fixes.[/QUOTE]



update 49 was deployed at the expected time however it had more performance issues than before the update and delays or crashes on almost every loading screen. There was also a bug causing buy and sell prices of arrows to be listed at prices of over 1000plat per arrow.

Cordovan
04-22-2021, 09:57 AM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XP

GoldyGopher
04-22-2021, 09:59 AM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XP

Will VIPs get their time extended 1 (or more) days to compensate for the lost time?

puberdade
04-22-2021, 10:01 AM
Guys, I have been in a similar situation before.
Marvel heroes omega was a very fun game with a lot of problems and a small player base.
Even with all the problems we did spend bucks on it just because it was fun, unique and we kept our faith on the developers
Eventually a few more critical problems started to appear, mainly with some licenses not being renovated by Disney.
The player base started pressuring the devs in the forums in a very toxic way and figured out it was a good idea to hit where it hurts more: they stopped spending until the licenses were renovated. The company went bankrupt and the game went down.
It was very sad as there is nothing like it out there.

DDO is in a similar stage right now. It is a game that we keep out of love of it's unique style. And with such a small fan base it is hard to think that the devs are into it out of money only. We need to work together to make this thing work out, even if we are the ones paying for it.

Yes, there is a lot of problems with the game, but hey we love it. Let those guys try to fix the main issues, let's help as much as we can, giving constructive feedback or being comprehensive with the problems. It may not look like it but we are on this together.

There is nothing like DDO out there, I know that, so let's not let it die out of internet toxicity.

Zigiltarg
04-22-2021, 10:07 AM
Because they're up.

The last time I asked about something like this, I was told that it was the patch notes and previews that were wrong, and the game was working as intended, so I would like to know why rapid shot does not have a ranged alacrity bonus.

jfgddo
04-22-2021, 10:09 AM
Servers are up... at least Argo is!

metalclanger
04-22-2021, 10:20 AM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XP

Time lost reimbursed to VIP subscribers?
Subscription renewals during this period cancellable and fully refundable, due to the removal of subscription management outside of the client?

Hawkwier
04-22-2021, 10:28 AM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XP

Good. Thanks for keeping us updated.

SiliconScout
04-22-2021, 10:46 AM
Time lost reimbursed to VIP subscribers?
Subscription renewals during this period cancellable and fully refundable, due to the removal of subscription management outside of the client?


https://cdn-acpnj.nitrocdn.com/SDkrhncnWeetGsYGlzwaPnbfptfOeIKk/assets/static/source/rev-260d25e/wp-content/uploads/2018/01/2-Uncontrollable-Laughter-Gif.gif

That's funny.


If there are a handful of people who wanted their subs cancelled for the loss of less than a day of service to fix a technical issue then they can contact customer service and have the charge reversed and sub cancelled easily.

SiliconScout
04-22-2021, 10:49 AM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XPPass along thanks to the team of the hard work yesterday and last night. Been there, suffered through that and it's never fun.

Also those are nice bonuses, is it safe to assume that they will not be active on Hardcore?

Maidenstalker
04-22-2021, 11:03 AM
I've spent my career in IT and have had experiences like yours: complaining customers, overnight work, etc.

Thanks for your efforts and a wonderful game.

Now to get back to flagging for Killing Time.

Xalthon
04-22-2021, 12:46 PM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XP

Thank you. I've been in-game for a few minutes, and the loading screens/transitions seem to be very quick now, so that looks like a big improvement so far. Kudos!

Thumbed_Servant
04-22-2021, 12:51 PM
guys, i have been in a similar situation before.
Marvel heroes omega was a very fun game with a lot of problems and a small player base.
Even with all the problems we did spend bucks on it just because it was fun, unique and we kept our faith on the developers
eventually a few more critical problems started to appear, mainly with some licenses not being renovated by disney.
The player base started pressuring the devs in the forums in a very toxic way and figured out it was a good idea to hit where it hurts more: They stopped spending until the licenses were renovated. The company went bankrupt and the game went down.
It was very sad as there is nothing like it out there.

Ddo is in a similar stage right now. It is a game that we keep out of love of it's unique style. And with such a small fan base it is hard to think that the devs are into it out of money only. We need to work together to make this thing work out, even if we are the ones paying for it.

Yes, there is a lot of problems with the game, but hey we love it. Let those guys try to fix the main issues, let's help as much as we can, giving constructive feedback or being comprehensive with the problems. It may not look like it but we are on this together.

There is nothing like ddo out there, i know that, so let's not let it die out of internet toxicity.

*thumbs up*

Alrik_Fassbauer
04-22-2021, 01:01 PM
Will VIPs get their time extended 1 (or more) days to compensate for the lost time?

I have been at work or at sleep most of this time, so I don't care much about it.

cdbd3rd
04-22-2021, 01:45 PM
Thank you. I've been in-game for a few minutes, and the loading screens/transitions seem to be very quick now, so that looks like a big improvement so far. Kudos!

On the other hand, I logged in (in a tavern), summoned my mechno-mutt, and headed out the door.... into a load screen lock-up.


https://thumbs.gfycat.com/IndolentGrayBlowfish-max-1mb.gif

So seems mileage may vary.


edit:
[[...and for the record, this VIP is unconcerned about 'compensation' beyond the weekend bonuses already offered. ]]

rabidfox
04-22-2021, 01:53 PM
Seems alright so far. Still having occasional chat server unavailable issues (and where friends list stuff doesn't work) on HC but that's likely entirely different problems that wouldn't have been fixed by u49's work.

Amorais
04-22-2021, 02:52 PM
The game worlds have reopened. Thank you for your patience while we addressed yesterday's game issues. The following bonuses have been activated as well through Sunday:

- +5% Buddy Boost (+5% XP for every person in your party or raid group other than yourself)
- +5 Treasure Hunter Boost
- +20% Guild XP

Just want to check this is not available on HC? Its just the normal weekend bonus?

Not complaining, just wanted to check.

lordwyrd
04-22-2021, 04:16 PM
Guys, I have been in a similar situation before.
Marvel heroes omega was a very fun game with a lot of problems and a small player base.
Even with all the problems we did spend bucks on it just because it was fun, unique and we kept our faith on the developers
Eventually a few more critical problems started to appear, mainly with some licenses not being renovated by Disney.
The player base started pressuring the devs in the forums in a very toxic way and figured out it was a good idea to hit where it hurts more: they stopped spending until the licenses were renovated. The company went bankrupt and the game went down.
It was very sad as there is nothing like it out there.


There is always City of hero's. The homecomming server is pretty good. I actually rolled a stalker last night and was running around waiting for DDO to resurface.

lordwyrd
04-22-2021, 04:21 PM
Time lost reimbursed to VIP subscribers?
Subscription renewals during this period cancellable and fully refundable, due to the removal of subscription management outside of the client?

Heh, how about HC people all get 1 free life in compensation. I have a lvl 14 scourge that I would love to bring back to life.
Died in Castle ravenloft floating down the tower. Saw a champion arcane skeleton on the stairs, we locked eyes across the room, it was magical, simply death at first sight. I am sure my scourge does not like his bones being ravaged by that Champ and wants a rematch (or more likely a chance to hide)

Saleoson
04-22-2021, 07:27 PM
Will VIPs get their time extended 1 (or more) days to compensate for the lost time?

If it's that big a deal to you, I can send you 33 cents.

jfgddo
04-23-2021, 05:01 PM
seem to be getting DDO not responding on each attempt to log in, get to character screen and no character shows up and then is disconnects.

Also pre cache takes a real long time now to load, like over a minute.

KoobTheProud
04-23-2021, 05:12 PM
I've seen no ill effects so far since the servers came back up. I'm not sure I see a big benefit yet but everything I've run has been relatively lag free aside from normal activation lag in Wheloon.

I've noticed no effect on overall power on a THF EK/PM who switches out to a Hvy Repeater to resolve long-range issues.