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View Full Version : Speak live with one of our Account Management Representatives LOL



Emmerson
09-14-2009, 04:10 PM
I've been on hold for over an hour.. is someone going to answer the phone?

LookingForABentoBox
09-14-2009, 04:17 PM
yes

Hellrazor
09-14-2009, 04:18 PM
how do you like the on-hold music? :-/

I'm right there with you. 50 minutes for me (2nd call today, since first didn't fix the issue). My first call I only had to wait 30 minutes for an answer.

Hafeal
09-14-2009, 04:19 PM
I guess it would be safe to say that Turbine has had a huge response to their launch? Perhaps a little bit over-whelming? :o

SDM
09-14-2009, 04:23 PM
Hey Everyone,

We are getting to the calls as quickly as possible. If you have been waiting 50+ minutes you will probably be answered VERY soon, so don't hangup just yet. :)

~SDM

Hellrazor
09-14-2009, 04:30 PM
I just got through, thanks.

Emmerson
09-14-2009, 04:48 PM
Yes for the love of god.. pls change the on-hold music. If we must wait 1hr and 14 mins to get through, you guys could at least show a little mercy!