Isle of Dread purchased, but not granted

[rarothrock]

I purchased Isle of Dread but I did not get any of the stuff. I tried quitting and restarting several times as well as on different characters. Nothing. Obviously I got the payment notification. I went through DDO online browser and used Paypal. What gives?

[thwart]

I purchased Isle of Dread but I did not get any of the stuff or the enhancement tree. I tried quitting and restarting several times as well as on different characters. Nothing. Obviously I got the payment notification. I went through DDO online browser and used Paypal. What give? Ya took my money and didn't give me the goods.

There is a vendor in the harbor behind the Hut. Go speak to the vendor and get your stuff.

[rarothrock]

There is a vendor in the harbor behind the Hut. Go speak to the vendor and get your stuff.

Thanks. I'm too used to the old way where you get a "ticket" in your inventory.