So with the coupon I decided to start a second account to run for our static group because we do not have a rogue and traps are killing us. The account could not do reaper in Ravenloft so I decided to make it VIP. Attempting to purchase more points or a VIP subscription with the account gives me.
3032: sorry, the payment cannot be completed now. Please try again later or contact Xsolla
I thought ah well no big deal I didn't want to spend a lot of money on it anyway but then when I went to buy some more points for my main account I got the same error message. I had previously been able to buy points on my main account. I scoured the internet and tried the following.
Installing stand alone client and launching from folder in admin or no admin.
Uninstalling steam version and stand alone version.
Uninstalling everything IE steam, registry entry, app data etc.
Repairing the files and removing the game from steam.
External store and internal store.
I can say prior to adding the second account my first account was linked with steam on my computer somehow. Meaning I could not run DDO if steam was not running. If I closed Steam while the game was running the game would shut down. Now it does not matter if steam is up or not the game runs even if I launch from Steam and then close steam. I also noticed that the steam shortcut was a different color than the stand alone shortcut but now both my shortcuts are the same color.
I have tickets into Steam, Xsolla, and SSG about this but no answer from any of them and this has been going on for over two weeks.