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  1. #1
    Community Member
    Join Date
    Apr 2020
    Posts
    7

    Default Missing DDO Store Items Purchase

    I am just getting into DDO and I purchased some items for $$ in the shop, I created a character I didn't really care for and did not realize the items went to that first character only until after deleting that character. Could I have the character recovered or items placed into my new characters inventory, or even the shared bank. I would greatly appreciate any assistance, thank you.

  2. #2
    Chaotic Evil Mindos's Avatar
    Join Date
    Jan 2010
    Posts
    4,141

    Default

    Quote Originally Posted by Razzyx View Post
    I am just getting into DDO and I purchased some items for $$ in the shop, I created a character I didn't really care for and did not realize the items went to that first character only until after deleting that character. Could I have the character recovered or items placed into my new characters inventory, or even the shared bank. I would greatly appreciate any assistance, thank you.

    https://help.standingstonegames.com/...acter-Undelete

    Gotta be VIP.. OR... purchased points within 30 days, or something like that.

    • You must have access to In-Game Support. VIP members have full access to In-Game support, and Premium members retain full access for 30 days following the purchase of DDO Points. Once you have put in a ticket, we will assist with the completion of your request regardless of your account status when the service is performed. Free members are not eligible for these services.
    • Only 1 character may be undeleted per ticket. If you submit a ticket with multiple characters, we will close out the ticket and you will need to submit a completely new one.
    • You can only have 1 Premium Service ticket open at a time. If you have more than 1, we will close the second one and you will need to open a new one.
    • Characters are Undeleted "as is", and no modification of the character can be made by the GM or other support.

  3. #3
    Community Member
    Join Date
    Apr 2020
    Posts
    7

    Default

    Thank you kindly for that, I did get the VIP

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