On 7/17/19 my recurring payment went through for another 6 months. Today (9/1/19) I logged in and I was downgraded to Premium. I paid for another subscription today so I could play, but I would like someone to look into this as I should have only been into the first month of that 6 month renewal.
Please PM me or point me to an email alias I can reach to directly for account inquires.
Results 1 to 3 of 3
Thread: VIP downgrade
-
09-01-2019, 12:58 PM #1Community Member
- Join Date
- Jul 2006
- Posts
- 1,083
VIP downgrade
Luck is what happens when preparation meets opportunity. -Seneca the ElderIryklaunavan, Karaskkesir, Desideratum, Gregorii, Jhasmyne, VisUbique eo, invenio me esse ducem hominium.
-
09-01-2019, 01:28 PM #2Community Member
- Join Date
- Jul 2009
- Posts
- 1,496
Originally Posted by Baahb3
You'll need to go through their out of game support.
https://help.standingstonegames.com/...s/requests/new
Should get you started. Resolution times are...uneven...is the politest term I can think of. You may get lucky.Leader of Shrodingers Cat Support Group a Husband and Wife guild on Orien.
Tolkiens Law: Do not meddle in the affairs of wizards, for they are subtle and quick to anger.
Dresdens corollary: Screw subtle!
-
09-01-2019, 02:58 PM #3Community Member
- Join Date
- Jul 2006
- Posts
- 1,083
Thanks much!
Luck is what happens when preparation meets opportunity. -Seneca the ElderIryklaunavan, Karaskkesir, Desideratum, Gregorii, Jhasmyne, VisUbique eo, invenio me esse ducem hominium.
Reply With Quote