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  1. #1
    Community Member
    Join Date
    Aug 2009
    Posts
    24

    Default Can't buy points

    I've been trying to buy some DDO points for months now. I haven't been playing this game for a few months and the situation hasn't changed. I'm a former VIP in DDO and my Mastercard works everywhere else, but when I try to buy DDO points I get the CHK 8003 error. When I try to pay via paypal, I get the "service unavailable, please try later" error. Help would be appreciated.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    You may find some useful information in this sticky. If not, please feel free to contact Account Management and they will be happy to assist you.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

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