I imputed my Dungeons & Dragons Online 30-day game pass (purchased by PayByCash).
Then I received many errors [Code: 20003]. Persistent, I tried again and again. And then the site says "it's ok".
But, when I enter in the game, I still Premium. And when I looked my Account on the Turbine, I still Premium too!
What I should to do?
Edit: My bad. I will wait 24 hours.
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Thread: My account was not upgraded yet
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02-08-2011, 01:19 PM #1Community Member
- Join Date
- Jan 2010
- Posts
- 44
My account was not upgraded yet
Last edited by Kalindush; 02-08-2011 at 07:31 PM.
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02-09-2011, 10:17 AM #2Community Member
- Join Date
- Jan 2010
- Posts
- 44
Fine, 24 hours has passed and nothing. What I should I do?
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02-09-2011, 10:56 AM #3Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
Please see this sticky for information.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
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