Hey guys,
We're in hot pursuit of the escaped hamsters that have started building wire nests.
But seriously, we may be experiencing some intermittent phone issues today. We are working to resolve them. If you can't get through, please try again a bit later. You can also feel free to submit a web request.
I'll post when this is resolved.
Victorie
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08-17-2010, 01:24 PM #1Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
Account Management Phones Tuesday 8/17
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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08-17-2010, 07:31 PM #2Customer Service Representative
- Join Date
- Aug 2008
- Posts
- 154
The phones are fixed as of 4pm Eastern.
DDO Support Page & Knowledge Base
To request support from a Customer Service Agent, simply click on "Submit a Ticket"
English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)
Contact us on Twitter @DDOUnlimited
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