*sigh*

[Kepli_Moonshadow]

Never real had any major problems with my account, but did not receive my June TP's for VIP. Submitted a ticket a week ago, haven't even got the ol' automated "thanks for your patience" notification.

Am I missing something (other than my TP's)?

[Rasczak]

Patience, your mind, you rose coloured glasses......and maybe a glass of wine?

[Victorie]

Email turn around for the Account Management department is about 1.5 weeks right now. We answer all the emails in the order we receive them, and we are working to improve that turn around time. We'll send an answer as soon as we get to your inquiry in the queue.

[Kepli_Moonshadow]

Thanks V-

Trying to be patient....

and Ras- surely, you meant WHINE??

[Victorie]

Maybe some cheese with the wine would help with the patience?

[Rasczak]

Thanks V-

Trying to be patient....

and Ras- surely, you meant WHINE??

lol if you inisist...but I meant wine...being drunk is better than being angry or upset