Quote Originally Posted by Victorie View Post
Accounts email turn around at this time is about 2 weeks. We are working to improve this turn around time. Sending multiple emails for the same issue will simply slow the system down for everyone, and we'll still answer the first one we receive.


well if you'll notice I sent the 1st email before this thread popped up.....the 2nd one after the 19th like I believe you asked if we still hadn't gotten our points. Maybe next time you can make it a little clearer that if we had sent one....not to send another. Either way I know the issue will resolve itself....was just looking for a bit of info.