Results 1 to 2 of 2
  1. #1
    Community Member
    Join Date
    Sep 2009
    Posts
    1

    Default Hey...er...VIP points please?

    I only got 50 of the 500 points I should have gotten from becoming a VIP. I've seen this happening a lot, so I'm not surprised, but I would appreciate some sort of fix soon.

  2. #2
    Customer Service Representative Victorie's Avatar
    Join Date
    Aug 2008
    Posts
    154

    Default

    Points are granted to VIP subscribers after successful payments. Payments are always processed the next morning. You should be seeing your VIP points tomorrow. However, please note that there may be some delays in receiving points at this time. We are working to resolve these delays.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available Monday through Friday from 2:00 pm to 6:00 pm (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOUnlimited

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload