This situation is resolved. More communication would have resolved this situation much faster and with less confusion.
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This situation is resolved. More communication would have resolved this situation much faster and with less confusion.
You'll have to excuse my ignorance for a second, but what is a "relic" group?
I don't see the word Relic being an insult regardless.
I'm guessing Relic of a Sovereign Past?Quote:
Originally Posted by sainy_matthew
J1NG
Did you report him for harassment?Quote:
Originally Posted by Bloodhaven
Relic of a Sovereign Past, presumably.Quote:
Originally Posted by sainy_matthew
This is pretty ridiculous. No COC violation whatsoever, and yet he's getting dinged for saying "no thanks."
Bloodhaven,
I'm just fellow player, and if all of the information you have written is accurate, I hope you can get the warning rescinded, and at least a brief apology for the misunderstanding.
I don't think airing it on the forums is the correct way to proceed, though. Although the community relations and development team interact on the forums with some regularity, I think anyone from departments related to your issue (Game Masters) is unlikely to find it here.
If I were you, I would write a detailed ticket using the In-Game Support Experience Feedback ticket system, fully explaining what happened, and providing a link to your screenshot. The best way to get someone to take you seriously is to be polite and to provide as much information as possible. With luck, that'll get it to the attention of a Senior GM who can look into the issue, and remedy it.
Hope it works out,
SolarDawning
I suppose he could have insulted him further up the page, but why would you blind invite someone if this were the case... Is it just me, or has the general quality of even the Gamemasters dropped recently? They must be overworked spanking all the newbies who think DDO is just a different version of WoW.Quote:
Originally Posted by GlorkTheInvader
If we're seeing the whole story which is looks pretty obvious that we are...
I hope you get some resolution from this. I hate seeing situations where a player has to put something out there in the forums to try and get a satisfactory response from Turbine.
Step up Turbine and take care of this.
bump because this is insane.
For shame. Blood is a very laid back guy. Turbine when you lock this thread please look into this.
Well, it looks like somebody didn't like their blind invite being turned down and made a false report in retaliation .. I just assumed the GMs would look at chat logs before taking action.
That is indeed crazy...
To think, that you have to tolerate people sending you spam blind invites... AND getting a violation because of saying no thank you? What is this?
On average I get about 6-8 of these types of things whenever I log into any of my FvS toons. Unless I know the person, I always say no thanks. And if the invites continue, I squelch as well for awhile.
So what's supposed to be the solution Turbine? Am I to expect to have to make all my healing toons anon for fear of telling someone I don't want to join their party?
Ridiculous...
Hey Turbine - betcha a lot of people are looking to see your response to this.
And their response is...
IBTL
more of the crazy reporting going on in sarlona?
(abbot channel incidents)
maybe the GM's get a complaint and hit ctrl+v now.
that sucks blood. youve been ripped off here.
Sending multiple party invites like that is reportable harassment. Just turn the tables on that jerk and report him. Especially since he sent two invites after you said no thanks, which should have cleared up any confusion that you may have clicked decline by accident. Not that he should assume that anyways. Put the url for that screenshot in your harassment report.
As far the violation/"warning", send a message to Sparker. He's a senior GM and is usually pretty good at straightening out this kind of nonsense.
And while you're at it, submit a harassment report against the moron GM who disciplined you without looking into it properly. If what you say is true, he deserves it. *edit* But if what Roman says in the post below me is true, then that's a whole other issue.
You assume the GM was referring the the dialogue in the screenshot, it may have been for a comment made prior to that.
well my understanding of that is people swearing in a channel so big it might as well be gen chat, its a little different i think.Quote:
Originally Posted by rodallec
Guess you are guilty until proven innocent in Stormreach (if they even care that you are innocent)
That was my first thought also but after reading the party log I think this is exactly how it reads and is being represented here.Quote:
Originally Posted by Roman
hope it is taken care of.
This is your best bet. It's actually against the rules to post about disciplinary actions in the forums.Quote:
Originally Posted by SolarDawning
Its obvios the GM in question did NOTHING to prove or disprove the accusations. How lame to sit on ur arse and do nothing but eat donuts ( MMMmmmm Donuts) and get paid.
Turbine...purveyor of pure quality! Shut up and drink the Kool-Aid, cause it's...
http://www.failpost.com/wp-content/u...lavor-fail.jpg
Of course management could always just flip the switch and like a miracle the lights would go on in GMs heads...
http://www.failpost.com/wp-content/u...fail_jesus.jpg
This is the OP giving a weather report, when the GM decides to drive on through...
http://www.sharenator.com/Some_of_my...se1-46908.html
http://www.sharenator.com/Some_of_my...se1-46908.html
Hopefully you can get this CoC blocked.
Unfortunately, Turbine is still counting all the money they are making and currently care little for accurate reports as it seems like.Quote:
Originally Posted by Bloodhaven
Even if that is true, Bloodhaven should still get to see a copy of the logs for exact proof, otherwise it is exactly what another poster said, guilty until proven innocent. Even that seems like a big joke because only the GMs have access to the logs.Quote:
Originally Posted by Roman
Turbine should fire that GM.Quote:
Originally Posted by Bloodhaven
Of course, it probably wasn't an actual person: It's more likely to have been an automated warning in response to someone reporting you for foul language.
There is an in-game word censor. Reporting for foul language should be reserved for those who are bypassing the filter and/or using words that aren't yet included in the filter. Otherwise, it is simply a tool used for griefing and revenge. What other practical benefit is there?
Since a working word filter has been introduced, a logical company would remove or alter the option to report for foul language, save GM time, and reduce griefing. The customer already has the power to control language themselves.
Perhaps if GMs actually investigated foul language reports it wouldn't be such a powerful tool for griefing/revenge. But with the in-game word filter, the whole process of reporting/investigating/going after specific customers is both damaging and inefficient.
Is the DDOstore giving Turbine so much money that they no longer need to worry about proper resource management?
Constructive solution: Re-word the "report foul language" option to make it very clear that it is to be used for reporting words that aren't yet included in the word filter, and/or for reporting players who are bypassing the filter. The report foul language option should also remind the reporter that there is an in-game word filter and give them step-by-step directions to access that option and enable it.
This is pretty ridiculous, hope you get it resolved soon :(
and another thread showing how totally incompetent turbine and their service is
Let us know if it was "no" or "thanks" that was bypassing the word filter. I'd really hate to get a mark on my account for being grateful to someone for giving me something.
Just another thought. Most of the time getting a response takes a few minutes, so it is possible that the complaint was about something much earlier than this situation.
It is also possible that someone in your party (if you are using voicechat) could have taken offense to things said verbally and that was the origin of the complaint.
Clearly the most critical part of the GM communication that is lacking is an explanation from them of the actual source of the complaint. As it is, the OP is left wondering what they did since it appears that absolutely nothing was amiss during the period of time covered by the screenshot. Now I assume most people do not routinely take screen shoots of expanded chat logs unless something happens, so this is probably the best we can get.
Turbine, it would make things a lot less confusing if when you are brought into a complaint like this if the one being complained about was given actual info about the incident so that they can know what the problem was. It is possible that the complaint was filed by someone not even appearing in the chat log (if the OP was in a party for example), and starting ranting on voice about ^%$^%#^%# spam invites. I know if I had a mind to or was concerned about verbal langauge in party that there have been many times voice chat has strayed, but it was all good in the guild and party.
Maybe the poor fella thought you typed no wanks?
I was always under the impression that you can't report things said over voicechat, as there is no way to monitor and archive voicechat for review.Quote:
Originally Posted by Zenako
Might consider calling them Monday.Quote:
Originally Posted by Bloodhaven
If your in the right here Blood, and I do not doubt you for a second, talking to them is going to be your best bet for the solution you are looking for.
I'd also like to know what the 'profanity' was that garnered a violation.
Well, I'd be under the same impression too since hearing every foul mouthed player on the server on their mic..haha! My guess like the rest of you is that the GM's aren't really researching the complaint and are just handing out the penalty cards right away. I'd never make a false report to retaliate on someone, but if I do have to put in for a harassment ticket - I do copy and paste chat right into the ticket and take a screenshot of it as well so there isn't any questions asked.Quote:
Originally Posted by Sirea
I'm sorry to hear that you were red carded for something you didn't even do, hope the issue is investigated and resolved! Otherwise I'm sure there's going to be a lot of unhappy customers.
Now you'll get a forum warning for discussing disciplinary action on the forums...Quote:
Originally Posted by Bloodhaven
Not the first time? Now there's an understatement...Quote:
Originally Posted by Bloodhaven
This is the third incident I've heard of this weekend. :rolleyes:
If Turbine was smart (hehe, what are the odds really) they will give a pass on the forum infractions here. The alternative would be to give Bloodhaven a no infraction curse out session with the GM.Quote:
Originally Posted by SINIBYTE
Also, PM the name of the party leader that was spamming the invites. Someone obviously made the false report, he is the most likely suspect, and someone like that needs to be on squelch lists everywhere.
First off you can only see what is showing in his chat screen. GM's aren't that fast to respond, so whatever was suppose to be said would be high up on his chat screen. (not saying he did anything anyways)
Second, any time someone spams blind invite *REPORT THEM* .
Well, if you look at the chat log, you'll see that he had looted multiple chests before the invites started, then tried to enter Co6, presumably re-took the quests, and looted more chests. While the exact time frame can't be determined by that, it was likely several minutes as least.Quote:
Originally Posted by uhgungawa
And how long have you had to wait for a GM to help when a quests bugs? ;)Quote:
Originally Posted by Freeman
Let me get this straight...your cheering for the CoC Blocker?Quote:
Originally Posted by stainer
that surprises me seeing as how many times its happened to you over the years
now go eat a donut
Watch out!!! its a cb Donut http://l.yimg.com/g/images/spaceball.gifhttp://farm2.static.flickr.com/1171/...7b31b75d14.jpg
Maybe the person who reported you, tried to spam-invite others ..got some real harassment from others and reported you by mistake. Far fetched probably but otherwise this doesn't make a lot off sense to me. Good luck sorting it out and a bump.
Shocking the GM's in game have no time to restore lost items, but plenty of time to harrass players. Sorry to hear about this insanity Blood, you might get lucky and get some minor satisfaction but you wlll be a lucky minority if you do.
Cyr
Looks like Turbine has finally found a way to get rid of the old school players. We are now forced to accept blind invites regardless of what we are doing or where we are. Don't forget to carry anyone through a quest or be reported for failing to cater to the wishes of spammers.
Everyone say thanks!
"Thanks, Turbine!"
Cool. I'll hop on with a couple backpack riders tonight so someone can level me while I'm watching True Blood and Entourage tonight.Quote:
Originally Posted by Film
:D
That's why I always respond to gifts or requests with "Leave me the &^%* alone now." ...circumvents using those words (no and thanks) and politeness, since one of the two is obviously a violation.Quote:
Originally Posted by Azuarc
I knew Turbines customer service was....special...but this is impressive even for them.
/facepalm
Don't forget to report the carrier if they fail! You can list harrassment for not doing what you requested!Quote:
Originally Posted by LordPiglet
Film
I'll also be reporting them if I don't end up with some l33t l00t and platz from this too.
Sorry to hear about this Blood. Quality Turbine customer service at work. On a positive note I think you can buy back infractions on the DDO store for only 3995 turbine points. Might want to look into that.
Depends on the time of day. I have had 2 instances where while soloing a low level quest on a high level character I have killed the boss and not gotten completion (Tide Turns and EE2). In both cases a GM responded and respawned the boss for me within 3 minutes each time. On the other hand, I had an incident in one of the Shadow series the other day and after 10 minutes I gave up and restarted the quest (the GM responded right after I had given up). So a few minutes isn't that far out of the ballpark depending on the time of day. All this and I'm Premium now, not VIP.Quote:
Originally Posted by uhgungawa
I think if they are going to discipline in any way shape or form, they need to show you exactly what it is you said that is in violation.
Corrective action is "this is what we observed" AND "this is what we expect" They tell you what they expect, but they didnt tell you what they observed that caused the violation.
How do you expect someone to learn from this kind of warning? What did he do that he is not allowed to?
This is a prime example of why I wish this game would have stayed subscription based or just died.
I'm calling a spade on this one and telling it how it is...Turbine...start getting your head into the quality of your product instead of the quantity in your wallets.
I just got banned for 3 day also....
No warning, like the op has. They just killed my DDO Client and sent me an email with 'Specifically, a Game Master determined that you used hate speech in chat within the game world.'
***... didn't even do a thing...
if a gm would like to pm me a true reason, that would be so kind
Ikem, of Thelanis
Someone had said that they'd heard of at least 3 other GM issues *this weekend* already.
Perhaps some investigative work should be done to:
1) determine who had the problem
2) determine if there is a common problem
3) determine if there is a common or different server
4) determine who the gm(s) was(were) that gave the infraction/whatever
If it is found that there is any commonality, then as a group, go to Turbine and raise cain.
Because if its all on the same server, and all traceable to one or two GM's....then there is definitely an issue with the GM's (not like there isn't already, from the many wide and varied threads I've been reading lately).
Sounds to me like their is a griefing group of people going around trying to ruin everyones fun....either that or this whole thread is troll-bait.Quote:
Originally Posted by TheMeanDM
So any luck?
I know many people don't like Monday's....but maybe you got a favorable response...or any response, for that matter :rolleyes:
I'm actually quite surprised this thread is still alive.Quote:
Originally Posted by TheMeanDM
R
Actually, I have found that when you report someone for harassment, the GM's jump on it pretty quick!Quote:
Originally Posted by uhgungawa