Account banned?

Hello. For a 3rd day I can't connect to DDO server and also to SSG websites.
I found these threads
https://www.lotro.com/forums/showthr...3-IP-blocking&
https://www.lotro.com/forums/showthr...after-pw-reset
Is it a same problem? Is it a temporary action or is it a time to turn off my vip subscription and computer and just enjoy real life?
2 of my guildies from Russia have the same issue.

It's not impossible that you share an ISP number w/ someone who has been blocked.

You need to contact Customer Support to find out what's up.

Quote:

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Originally Posted by C-Dog

It's not impossible that you share an ISP number w/ someone who has been blocked.

You need to contact Customer Support to find out what's up.

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Actually it is, I also sent a ticket to SSG support, they told that problem is known. Anyway it was already repaired yesterday.