+20 Heart of Wood +5 Free Error Message

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01-05-2017, 01:01 PM
adrian69

+20 Heart of Wood +5 Free Error Message

I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed :rolleyes:
01-05-2017, 08:37 PM
Ladywolf

Quote:

Originally Posted by adrian69

I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed :rolleyes:

same issue
01-05-2017, 11:02 PM
ray_el

Quote:

Originally Posted by adrian69

I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed :rolleyes:

Also having the same issue
01-05-2017, 11:18 PM
xaul17

Quote:

Originally Posted by adrian69

I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed :rolleyes:

Not sure if it's related, but the sales on the page show up as being active until DEC 12th instead of JAN. Perhaps the issue is with the dates being set incorrectly in the store? I'd have it looked into asap
01-06-2017, 10:23 AM
Steve_Howe

Bump.

Looking to buy two +20 Hearts but won't until this issue is fixed.
01-06-2017, 10:38 AM
Azaghan

Quote:

Originally Posted by adrian69

I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed :rolleyes:

Yup same issue, please fix asap, wouls like to reincarnate in weekend when I have more free time...
01-06-2017, 10:53 AM
Cocomajobo

This issue should now be resolved.
01-08-2017, 05:04 PM
Ladywolf

Quote:

Originally Posted by Cocomajobo

This issue should now be resolved.

I bought 2 +20's for the free +5's but only 1 +5 ended up in my inventory. Put in an ingame ticket saturday evening when it happened but haven't heard anything so thought I should post here too. p.s. a guildy had exactly the same problem

UPDATE: SOLVED by ingame help. thx