I had an account Ages ago...

I had an account Ages ago (talking about when levels were capped at ten). I had characters on the Thelanis server, and was wondering if there is anyway that I can get them back. I can't remember the account names at all, or really any of the information save a couple of the character's names. I also had an account about two years ago, and was wondering the same information. Any assistance? And if there is, is there anyway to transfer said characters onto my new VIP account?

You would need to contact Account Support via email for this type of issue from what I understand.

I found the account...just can't find my characters... lol. I'll have to call on Monday.