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I downloaded the free trial yesterday and played three times for an hour or so each time. Today I cant play the game. Every time it crashes at the Turbine logo screen, no specific error message or anything. I read through some of the forums but I'm not going to spend all day/s with possible fixes. Anyone have a sure fire solution?
Thank you.
I am having this exact same issue. I login successfully. It does the normal checks and then tries to enter into the world. The screen goes black for a second like it normally would when switching to the game, but then immediately just shuts down. I see my desktop and there is no indication that DDO was even running.
I tried a different server and one interesting thing is that the next time I tried to go in it recognized that I had visited another server.
I tried turning off antivirus software and firewalls.
I completely removed the game from my system and reinstalled it, but it is doing the same thing.
I sent in a game ticket to turbine as well, but that says 1-2 weeks until it gets answered. Would be awesome to play again before then.
I have tried 2 more things since last posting. I have followed the instructions that I found in the knowledge base regarding the game losing focus from another program. I did a clean startup and disabled other things from starting but that did not change the results. I also did a system restore to 48 hours ago when the game was working fine. This still did not change the results.
Thx for the reply Nick, but I'm done. I'm uninstalling the game. Thx for the free trial : (
Anyone have any suggestions for this? I am really wanting to play the game again. I can't believe that technical support takes over a week to get. I am willing to try any suggestions.
Thanks to another post I was able to get the game working again.
This was the suggestion for fixing it.
Find your UserPreferences.ini file (in Documents and then the D&D Online folder) and edit the appropriate line to read:
ShowIntroMovie=False
However, when I went to do this "ShowIntroMovie=False" was already there. I decided to try to change it to true just to see what happened and it actually worked.