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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! WE WILL NEVER ASK FOR YOUR PASSWORD.

  1. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 04:22 PM
    • Replies: 0
    • Views: 14,981
    Fricassee
    06-12-2015, 04:22 PM Go to last post

  2. Sticky Thread Sticky: Account Support FAQs

    Started by SSG_Alkaid, 04-24-2015 07:00 PM
    • Replies: 0
    • Views: 50,178
    SSG_Alkaid
    04-24-2015, 07:00 PM Go to last post

  1. Account password used for a blackmail scam email

    Started by Amorais, 04-22-2020 12:17 PM
    • Replies: 2
    • Views: 646
    CalibantheSecond
    04-22-2020, 01:50 PM Go to last post

  2. What's average time for response on your tickets via helpstandingstones

    Started by HuskyMcSkakey, 04-03-2020 01:29 PM
    • Replies: 1
    • Views: 561
    HuskyMcSkakey
    04-18-2020, 05:29 PM Go to last post

  3. Is Customer service staff even working on tickets during this time?

    Started by HuskyMcSkakey, 04-14-2020 01:40 PM
    • Replies: 0
    • Views: 281
    HuskyMcSkakey
    04-14-2020, 01:40 PM Go to last post

  4. Returning player cant use account

    Started by coolphoton, 11-11-2019 07:54 PM
    • Replies: 7
    • Views: 6,674
    arcattaii
    04-09-2020, 10:57 PM Go to last post

  5. Unable to pay for account

    Started by iamsamoth0, 04-05-2020 01:34 AM
    1 Deleted Post(s)
    Thread deleted by Cordovan

  6. Post Anyway to track ticket status?

    Started by HuskyMcSkakey, 03-27-2020 12:24 PM
    • Replies: 3
    • Views: 760
    HuskyMcSkakey
    04-01-2020, 12:04 PM Go to last post

  7. https://myaccount.standingstonegames.com doesn't work

    Started by ValariusK, 03-23-2020 06:05 PM
    • Replies: 9
    • Views: 1,054
    Nulledge
    03-27-2020, 11:32 AM Go to last post

  8. Wife's free to play account not updating to premium after DDO market purchase applied

    Started by ValariusK, 03-25-2020 03:06 PM
    • Replies: 4
    • Views: 780
    Arkat
    03-25-2020, 04:05 PM Go to last post

  9. Account Recovery

    Started by Brrumm, 10-22-2019 08:58 AM
    • Replies: 8
    • Views: 16,383
    Rob99
    03-25-2020, 09:37 AM Go to last post

  10. Angry Cant acccess old account, endless fight, no resolution

    Started by HuskyMcSkakey, 03-24-2020 04:17 PM
    • Replies: 2
    • Views: 483
    HuskyMcSkakey
    03-24-2020, 06:12 PM Go to last post

  11. Returning Players being treated like trash!!

    Started by Necrash, 03-13-2020 12:36 PM
    • Replies: 3
    • Views: 566
    EmperorJD
    03-13-2020, 09:01 PM Go to last post

  12. Missing race

    Started by geu1978, 03-07-2020 04:09 PM
    3 Deleted Post(s)
    • Replies: 0
    • Views: 530
    geu1978
    03-07-2020, 04:09 PM Go to last post

  13. Trying ot get VIP

    Started by srmobsters, 02-19-2020 05:39 PM
    • Replies: 3
    • Views: 927
    Rasputin187
    02-23-2020, 10:46 PM Go to last post

  14. Lost VIP Status

    Started by Icaman, 02-13-2020 08:17 PM
    • Replies: 0
    • Views: 810
    Icaman
    02-13-2020, 08:17 PM Go to last post

  15. Refund: White Plume Mountain Bonus Items

    Started by Halciet, 02-12-2020 02:59 PM
    • Replies: 1
    • Views: 643
    Halciet
    02-12-2020, 10:22 PM Go to last post

  16. Cannot renew VIP

    Started by Fallingleafe, 02-07-2020 04:06 PM
    • Replies: 2
    • Views: 1,363
    Fallingleafe
    02-08-2020, 07:10 PM Go to last post

  17. Purchased Sharn on your website, got a receipt, but still says I don't own it.

    Started by Vinven, 01-18-2020 04:08 PM
    • Replies: 1
    • Views: 8,886
    Krelar
    01-18-2020, 04:14 PM Go to last post

  18. Question Account Purchases Missing

    Started by Jimorius, 01-06-2020 02:54 PM
    • Replies: 0
    • Views: 15,075
    Jimorius
    01-06-2020, 02:54 PM Go to last post

  19. in game help not working

    Started by SirhcKos, 11-28-2019 11:12 AM
    • Replies: 3
    • Views: 5,232
    Brutuscass
    01-04-2020, 10:38 PM Go to last post

  20. Paid for vip, but received nothing in game.

    Started by Garth99, 12-31-2019 01:35 PM
    • Replies: 2
    • Views: 3,495
    Garth99
    12-31-2019, 04:59 PM Go to last post

  21. Change e-mail associated with account

    Started by Mudang, 12-24-2019 07:20 PM
    • Replies: 3
    • Views: 5,747
    gv1807
    12-25-2019, 11:13 PM Go to last post

  22. VIP Upgrade Links Missing

    Started by Brains_Ironically, 11-04-2019 08:23 PM
    • Replies: 1
    • Views: 8,889
    MarcusCleardawn
    12-07-2019, 06:27 PM Go to last post

  23. 2 months and NO HELP on ticket

    Started by Gratan, 12-02-2019 01:08 PM
    • Replies: 0
    • Views: 2,595
    Gratan
    12-02-2019, 01:08 PM Go to last post

  24. Unhappy Tons of stuff missing?

    Started by WhatHappenedToMyStuf, 11-26-2019 06:16 PM
    • Replies: 6
    • Views: 1,994
    WhatHappenedToMyStuf
    11-27-2019, 05:53 PM Go to last post

  25. nEED HELP WITH CUSTOMER SUPPORT PLEASE

    Started by Gratan, 11-18-2019 08:52 AM
    • Replies: 2
    • Views: 908
    Gratan
    11-26-2019, 03:25 PM Go to last post
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