Fix the toons that dont log out

[Phatlewts]

Seriously, half of my characters take minutes to log out or quit out of the game. It is incredibly annoying to have to wait what can be literally a couple of minutes while the game does nothing. This happens when changing toons, or even exiting the game where the game stops but the DDO cursor remains and you can't interact with any other programs running on your computer.....

[J1NG]

A few questions:

1. Are you by chance running on the 32bit client instead of the 64bit client?
2. Are you running between 4GB and 12GB RAM on your system that you play DDO on?
3. Are your characters that take a long time multi-TR characters and also has plenty in their inventory cache?
4. Are you running full screen for DDO?

J1NG

[Eantarus]

A few questions:

1. Are you by chance running on the 32bit client instead of the 64bit client?
2. Are you running between 4GB and 12GB RAM on your system that you play DDO on?
3. Are your characters that take a long time multi-TR characters and also has plenty in their inventory cache?
4. Are you running full screen for DDO?

J1NG

I'll field this one because I have the exact same problem:

1. 64 bit client on 64 bit OS
2. 32gb of ECC RAM and DDO is running out of a RAM drive(fastest possible access)
3. I see this most frequently on my mules who have no past lives, no TR cache, no ship buffs, and in most cases no enhancements even set
4. Yes full screen

[J1NG]

I'll field this one because I have the exact same problem:

1. 64 bit client on 64 bit OS

Good, this eliminates one possible cause. As the 64bit client handles memory a bit better than the 32bit client one.


2. 32gb of ECC RAM and DDO is running out of a RAM drive(fastest possible access)

Just to confirm, that you have 32GB RAM remaining AFTER you created/loaded up your RAM Drive, correct? If not, what size partition for the RAM Drive did you make and how much RAM remaining? As an example, creating a 28GB RAM Drive and leaving only 4GB RAM is not doing yourself any favours. Ideally you want 2GB per client that you start up if your multi-client, not forgetting what you'd need for your OS and overheads. And the quicker you swap and close clients after logging multiple characters, the longer DDO will hold on to memory before releasing it in Windows.

As reference, I once clocked a 32bit DDO client holding onto over 16GB of available memory after swapping through one of my secondary accounts and then closing the client (in the end I had to force client the thread through task manager before it went through all my system memory). With tens of MB of memory being eaten up every second as DDO was trying to shut down. Recently, whilst the 64bit client hasn't been as bad, it has been observed to eat as much as 4-5GB of memory before it was able to successfully close and release the taken memory. So if the remaining memory is tight, that may still cause delays in DDO closing and logging.


3. I see this most frequently on my mules who have no past lives, no TR cache, no ship buffs, and in most cases no enhancements even set

In this case, when you mean mules, do you mean mules (only 1 on each account) spread across many accounts? Or many mule toons on one account? The former should not be an issue. The latter is a known cause of such an issue.


4. Yes full screen

This would unlikely be an impact on your case, but primarily OP. Since it appears their client has stalled but because they are in full screen, they can't do anything else until it's fully closed. But in theory, their issue should more likely be caused by one of the previous pointers. A potential work around would be to play in Windowed mode instead.

J1NG

[captain1z]

I see this sometimes.

I have 32 characters (yeah, yeah, I know)
If Im transferring items or sorting inventory and am required to switch back and forth between multiple characters for several hours , I have found my log out to be slow.
In worst case scenarios (very rare) the game will lock up for several minutes.

The problem is less prominent on my new pc with an SSD but the slow logout is noticeable.

Ive always assumed tge DDO program was taking memory and not giving it back immediately on switching characters.

Im conscious to Quit out entirely after 10-15 character switches just in case.

Keeps everything running swiftly.

Having more RAM to spend definitely helped compared to what my older PC would do.

[Wizard1406]

+1 please fix this, it makes a mule round (clear out your shared storage) take up to 10 minutes longer!

1. 64bit, 64bit OS
2. 16 GB RAM (DDO on SSD)
3. One account. Almost all mule chars (iconics with 150 Coinlord and 150 Kundarak Favor, nothing else done), half of my alts (permanent capped non iconic first lifers), and my TR'ing main has it about half of the time (iconic or not).
4. full screen

[helpfulguy1234]

One thing I notice is that if I log in and try to log out in the same zone I log in on, it takes a long time.

Like if I log in on airship and try to log out from the deck where I zoned in, nothing happens. But if I go to the cargo hold on the airship first, then log out, it usually works fine.

That's just one thing that I bump into a lot.

[Vua]

Seriously, half of my characters take minutes to log out or quit out of the game. It is incredibly annoying to have to wait what can be literally a couple of minutes while the game does nothing. This happens when changing toons, or even exiting the game where the game stops but the DDO cursor remains and you can't interact with any other programs running on your computer.....

While I don't have this issue to the same extent as you, I do have some characters that take 1 minute or so to log off sometimes. When quitting I have no issues regardless of character. The only thing these character have in common is they are all Iconics. Any standard race logs off with no issue, but my Iconics, whether they are 1st life mules or one of my multi-life characters take a while to log off.

[Wizard1406]

Yeah it possibly has to do with iconics. They are far more likely to have logout lag. By far the most efficient way to make a bank mule is an iconic though (to speed run the favor), so that's really bad since ALL my mules have it to some extend.

However, I have the logout lag sometimes even on regular races.

[Myranna]

As was mentioned by helpfulguy1234, going to the cargo hold of the guild ship always works. I find I can often log out properly in a bank also. Otherwise, it's much faster to quit, then restart the game than it is to log out and switch chars.

[Wizard1406]

As was mentioned by helpfulguy1234, going to the cargo hold of the guild ship always works. I find I can often log out properly in a bank also. Otherwise, it's much faster to quit, then restart the game than it is to log out and switch chars.

Gotta try if it really works every time.
It's a bit annoying though since my mules want to be in cannith crafting hall (there is everything in one zone: bank, auction, essence trader, crafting machines, public zone so could trade with alt account who is not in guild). And the guild I'm in doesn't have enough slots to have everyone's dozen(s) of mules (hit character cap regularily).

And if you logout on ship, you always relog on the top deck not the deck you logged out, so 1 extra loading screen every single time.

[Phatlewts]

A few questions:

1. Are you by chance running on the 32bit client instead of the 64bit client?
2. Are you running between 4GB and 12GB RAM on your system that you play DDO on?
3. Are your characters that take a long time multi-TR characters and also has plenty in their inventory cache?
4. Are you running full screen for DDO?

J1NG

1. 64bit Win 11
2. 16GB
3. both first lifers and TRs most with significant inventory
4. yes

It also seems to be specific character related, I think.. I will need to actually check on this but I think it is.