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Cordovan
09-01-2022, 05:42 PM
We are currently working on a game update to correct several issues encountered with the release of Update 56. We do not currently have an ETA to announce, although the intention is to potentially get the update out before the weekend, so stay tuned here for more information.

Arkat
09-01-2022, 06:10 PM
Thanks for the update.

Xgya
09-01-2022, 06:51 PM
I'm glad there's at least some level of public response and an estimated time.

Hopefully most of the kinks introduced were a one-time thing involving the rather extensive banking and class infrastructure changes.

I won't say I'm pleased with the update as-is, and my opinion isn't exactly prone to change even after the bugs are fixed, but I can at least say some of it looked promising.

Airmaiden
09-01-2022, 07:01 PM
We are currently working on a game update to correct several issues encountered with the release of Update 56. We do not currently have an ETA to announce, although the intention is to potentially get the update out before the weekend, so stay tuned here for more information.

Just this little update (information) and customer relations goes long way.

Thank you so much.

Xezom
09-01-2022, 08:58 PM
I know the community is hackled up right now with the fiasco that was Update 56's release, but I know I speak for many when I say, we appreciate the work that's being done to get the game back on track. I'm sure it's almost as frustrating, if not more, for the devs to watch an update that they put time and effort into flop as hard as this one did. I know it can be kinda depressing to look at it and then have to think about expanding Archtypes to include other new ones (given the highly mixed feelings towards certain Archtypes *cough* DA *cough* and what the splash damage caused by their introduction meant to existing builds that use some of the overlapping mechanics *cough* Sonic Blast *cough*).

I would like to reiterate a widely held community opinion. We as a general community value Quality over quantity every day. We would rather a release be delayed out for several weeks or even a month or so than it to be released in a rough state like this update did. I've been very pleased with the last several major releases. This one was just the dropped ball, but it happens from time to time.

Best wishes and hope you guys aren't pulling your hair out too hard trying to dowse the fires over there. I'm sure after this release the long weekend is going to be badly needed. Looking forward to getting back in the game after the patch and hoping it includes some much needed tweaks.

Best,
Xezom

Pigfancy
09-01-2022, 09:15 PM
Thank you for working on this. My entire social life relies on it. :D;)

Can you give us all an in game gift to make up for this?

Seph1roth5
09-01-2022, 10:27 PM
I know the community is hackled up right now with the fiasco that was Update 56's release, but I know I speak for many when I say, we appreciate the work that's being done to get the game back on track.

Maybe 3-4 years ago, but when every single update is rushed out riddled with bugs, I have zero sympathy. And when they're rushed out with bugs that were IN LAMANNIA, I have negative sympathy.

alizabethie
09-01-2022, 10:46 PM
what is going on? why can't you all do anything right? you nerf the weaker classes because 1% of population can do something 99% of us can't. just because someone whines? well we complain, the 99% and no one listens. you make it harder for new people to want to play. now you rush this update and its all messed up. TR is unavailable which means new subclasses are unavailable. Now the bank won't let you in, and then suddenly, even in a wilderness, they bank keeps popping up over and over again. no matter how many times u click it off, it just keeps on doing it. can't play with bank screens in Ur face. I have played for 10 years faithfully. VIP and buying points etc. and now the loading screens from hell is going on. our entire group had to restart our computers because we are stuck in a forever loading screen (cleaning up old connections) ****. our entire group. The lag is ridiculous. Are you trying to kill the game? if you would actually play this game, you might know what real game play is about. it's about having fun and doing strategy. Always trying to redo your character to make it better. I knew several people that decided not to renew their VIP first because the ridiculous nerfs, now because we cant even play the damned game. You all need fired and start from scratch with all new people that actually love this game and actually play it faithfully. And all those people that praise them for this ****, shame on u.

Just_a_Dude
09-01-2022, 11:41 PM
We are currently working on a game update to correct several issues encountered with the release of Update 56. We do not currently have an ETA to announce, although the intention is to potentially get the update out before the weekend, so stay tuned here for more information.

What's that you say? A sale on DDO Points, Reincarnation Hearts, and Otto's Boxes?!?!?!?! I'm in! ;)

SilentRunning
09-02-2022, 01:32 AM
alizabethie
Why??????

what is going on? why can't you all do anything right? you nerf the weaker classes because 1% of population can do something 99% of us can't. just because someone whines? well we complain, the 99% and no one listens. you make it harder for new people to want to play. now you rush this update and its all messed up. TR is unavailable which means new subclasses are unavailable. Now the bank won't let you in, and then suddenly, even in a wilderness, they bank keeps popping up over and over again. no matter how many times u click it off, it just keeps on doing it. can't play with bank screens in Ur face. I have played for 10 years faithfully. VIP and buying points etc. and now the loading screens from hell is going on. our entire group had to restart our computers because we are stuck in a forever loading screen (cleaning up old connections) ****. our entire group. The lag is ridiculous. Are you trying to kill the game? if you would actually play this game, you might know what real game play is about. it's about having fun and doing strategy. Always trying to redo your character to make it better. I knew several people that decided not to renew their VIP first because the ridiculous nerfs, now because we cant even play the damned game. You all need fired and start from scratch with all new people that actually love this game and actually play it faithfully. And all those people that praise them for this ****, shame on u.

You really need to grow up. Do you honestly think that getting like this is going to get you anywhere?

LeslieWest_GuitarGod
09-02-2022, 01:42 AM
We are currently working on a game update to correct several issues encountered with the release of Update 56. We do not currently have an ETA to announce, although the intention is to potentially get the update out before the weekend, so stay tuned here for more information.

You are the MAN Cordo!

Always underestimated, and Always come through for us. Thank you for always getting the word out to us!

Wizard1406
09-02-2022, 06:14 AM
We are currently working on a game update to correct several issues encountered with the release of Update 56.

Thanks for working on a fix. I hope correcting the issues include fixing the overnerf of sonic blast, holy smite, favored soul angel of vengeance, Aasimar racials.

Aelonwy
09-02-2022, 08:51 AM
You really need to grow up. Do you honestly think that getting like this is going to get you anywhere?

There was quite a lot of sensible, coherent, thoughtful feedback on Lamannia. That was NOT listened to either. I do not honestly think our opinions are taken seriously in most cases only our money matters.

However, calling for people to be fired is inherently rude and extreme and for that sentence that post should be deleted.

Cadveen
09-02-2022, 09:36 AM
Are there any updates on when we can expect to reincarnate? I convinced several folks who went away from the game to log on and play this weekend, but now we won't be able to play together due to not being able to reincarnate...

Cordovan
09-02-2022, 09:42 AM
We are currently working toward a Noon downtime for a hotfix, formal messaging incoming shortly.

Cadveen
09-02-2022, 09:46 AM
We are currently working toward a Noon downtime for a hotfix, formal messaging incoming shortly.

Perfect! Thanks for the quick fix/response. Looking forward to trying out the Dark Apostate Necromancer!

Seydlitz
09-02-2022, 09:46 AM
I might have missed this, but does anyone know why the only cleric I can create on HC server is a Dark Apostate - doesn't matter which option I choose... I get a damned Dark Apostate

God, I hate this update!!!!

Kza
09-02-2022, 09:46 AM
We are currently working toward a Noon downtime for a hotfix, formal messaging incoming shortly.

Thanks!!

Praying for a fix so my tr cache isnt magically taking my stuff back all the time :-)

Cadveen
09-02-2022, 09:54 AM
I recommend putting Otto's boxes on the DDO store this week with a discount as a show of good faith to the player base. I know many will appreciate it!

gorocz
09-02-2022, 09:58 AM
I might have missed this, but does anyone know why the only cleric I can create on HC server is a Dark Apostate - doesn't matter which option I choose... I get a damned Dark Apostate

God, I hate this update!!!!

That's odd - what race are you picking? It seems to work normally for me:
https://i.imgur.com/QpBfHQs.png

Cadveen
09-02-2022, 09:59 AM
I might have missed this, but does anyone know why the only cleric I can create on HC server is a Dark Apostate - doesn't matter which option I choose... I get a damned Dark Apostate

God, I hate this update!!!!


It likely goes along with the new Rings of Power release and the permeation of EVIL into everything. Go forth Cleric! and I hope your light triumphs over the darkness.

Steelstar
09-02-2022, 10:10 AM
I might have missed this, but does anyone know why the only cleric I can create on HC server is a Dark Apostate - doesn't matter which option I choose... I get a Dark Apostate


Character creation currently has an issue where if you select Dark Apostate and then go back and pick the button for standard Cleric (also happens on the other archetypes/base classes), it doesn't properly re-register that you're trying to advance in the standard class. This is fixed in the upcoming patch mentioned in this thread.

ahpook
09-02-2022, 10:23 AM
Character creation currently has an issue where if you select Dark Apostate and then go back and pick the button for standard Cleric (also happens on the other archetypes/base classes), it doesn't properly re-register that you're trying to advance in the standard class. This is fixed in the upcoming patch mentioned in this thread.

I have a character who was bit by this bug (sacred fist vs paladin) and it wasn't identified until it was too late. Can one lesser TR to reset Sacred Fist levels as pure Paladin? Will SSG be doing anything to assist players who have suffered from this bug?

Cordovan
09-02-2022, 10:32 AM
Downtime announced. Release notes: https://www.ddo.com/update-notes/ddo-update-56-0-1-release-notes

Aelonwy
09-02-2022, 10:46 AM
Downtime announced. Release notes: https://www.ddo.com/update-notes/ddo-update-56-0-1-release-notes

Your Release Notes say Thursaday, September 1 when clearly this patch is happening today Friday, September 2. This may cause some users confusion as to when or if the patch is already completed. From the end note about ongoing issues and a future fix it sounds as though we will have an undetermined amount of downtime in the very near future. Will we be getting an extension on this hardcore season for this... mess. I know I for one was unwilling to spend any playtime immediately after the update until at least after this first patch for concern that you might have had to do a roll-back.

Oh also the forum link to Community Rules is not working.

cdbd3rd
09-02-2022, 10:49 AM
...

Ael, don't feed the hungry or try reasoning with keyboard anarchists.

Just do the button thing and ignore em.

mmchoc
09-02-2022, 10:53 AM
Ael, don't feed the hungry or try reasoning with keyboard anarchists.

Just do the button thing and ignore em.

Hey I gotta have something to play while the game is unavailable

cdbd3rd
09-02-2022, 10:55 AM
the community guidelines that are not available? ....

That, at least, is a fair point. Not sure why our link is busted, but it's the same set of rules as Hobbit-side:

https://forums.lotro.com/en/content/community-rules

Hashrabal
09-02-2022, 10:58 AM
Downtime announced. Release notes: https://www.ddo.com/update-notes/ddo-update-56-0-1-release-notes

While a speedy patch is ofc appreciated, a working one is even more so. Please make double sure reincarnation does not brick characters. I think we would all rather have a working system rather then a quick patch that makes things even worse. Take your time if need be, but make it actually work.

Aelonwy
09-02-2022, 11:01 AM
Ael, don't feed the hungry or try reasoning with keyboard anarchists.

Just do the button thing and ignore em.

Done. But it was barely possible they did not know that was against the rules.

kned225
09-02-2022, 11:05 AM
Downtime announced. Release notes: https://www.ddo.com/update-notes/ddo-update-56-0-1-release-notes

Does this patch also keep the bank UI from opening on my screen over and over and over again, in quests, wilderness areas etc etc?

TedSandyman
09-02-2022, 12:54 PM
You really need to grow up. Do you honestly think that getting like this is going to get you anywhere?

Best not to feed the trolls.

ahpook
09-02-2022, 12:57 PM
Does this patch also keep the bank UI from opening on my screen over and over and over again, in quests, wilderness areas etc etc?

I just experienced that. I was disappointed I couldn't take stuff from the bank while in quest. :( The issue cleaned up with a game exit/restart.

Iradian
09-02-2022, 01:14 PM
Wishful thinking. Devs are too stupid to ever think twice on something and correct an initial mistake.

I am a full, multi-stack enterprise developer, front-end and back-end. I have played around a little with game development. I promise you it's harder than most enterprise development. Any development (unless you count 90% of the crappy shell scripts out there) is harder than what most people do for a living. So, please... tell us what you do for a living and how smart you have to be to do it since you're disparaging the developers.

And, no, I'm not claiming to be smarter than anyone. I'm just mentioning my experience as a comparison. If I were, say, a shoe salesman I wouldn't exactly be qualified to make these statement. But I'm sure you'll intentionally 'misunderstand.'

aGarde
09-02-2022, 01:49 PM
I am a full, multi-stack enterprise developer, front-end and back-end. I have played around a little with game development. I promise you it's harder than most enterprise development. Any development (unless you count 90% of the crappy shell scripts out there) is harder than what most people do for a living. So, please... tell us what you do for a living and how smart you have to be to do it since you're disparaging the developers.

THIS! I've mostly been backend development, file systems, file servers, memory and disk management, etc.. I have a pretty good idea of what game engines have to do from a back end point of view, and over all, I'm pretty impressed. I'm also sure there's lots of improvements that could be done, but these systems are not simple.

esotericist
09-02-2022, 03:19 PM
not only are the systems not simple, there is an immense amount of legacy work surrounding the game, and making radical changes without damaging user data is hard.

i do not even a little envy the technical debt ssg has to contend with, as decisions that made sense almost two decades ago are likely still haunting the team here to this day. even decisions that have since been changed; architectural elements can leave their scars on a database even after you've redesigned things to correct for an initial engineering error.

Iradian
09-02-2022, 04:16 PM
not only are the systems not simple, there is an immense amount of legacy work surrounding the game, and making radical changes without damaging user data is hard.

i do not even a little envy the technical debt ssg has to contend with, as decisions that made sense almost two decades ago are likely still haunting the team here to this day. even decisions that have since been changed; architectural elements can leave their scars on a database even after you've redesigned things to correct for an initial engineering error.

Exactly. Data structure changes are a nightmare. And gamers are the most emotional customers out there. I'm not saying we shouldn't be emotional. But we should realize that when we constantly punish and criticize every mistake it just makes future mistakes more likely.

alizabethie
09-02-2022, 05:29 PM
If they would not make it so hard for new players, or so much not working, or.... listen to the players that have played for years and have sunk alot of money in this game. I have played faithfully for 10 years, vip all those years and bought several points to purchase items. I have bought every pack that has come out. I have seen what has happened to this game, its went downhill. its like they hope to kill the game. I know so many veterans that have quit the game due to the none fixing of all the issues, and things have gotten worse. We need to make sure this game strives. Make it not so hard for new players to come into this game and want to stay. I rarely if ever post on here. I just want things to work, and not be nerfed all the time. why nerf because someone found a way to out do things. 99% just want to play and have fun. Its our escape from stress of the real world. we come here and nothing works right. So yet again. Stress. All i ask is actually listen to the 99% of people and make this game the best game ever. Quit nerfing the wrong areas. actually listen to US. not the people that suck up and whine caues they cant figure out how to actually stratigize the game. oh so and so can do this, i cant so please nerf. Sonic damage with sonic blast wasnt that great anyway. Spellsingers needed that to not just sing buffs. we need to survive too. And why do we have to sing to each person indiviually. Why not one mass song? u can give 25% less number of songs but make it mass. And fix core 4 in epic destiny (fey) where we dont strip elemental absorption from our own players. Just fix what is broken. thats is all i am asking but instead. it continues to break and be nerfed.

Kza
09-02-2022, 05:34 PM
All the bugs on my toon from the fast TR after update is gone thanks to the hotfix/patch today. LOVELY fast work :-) thanks devs and have a great weekend :-)

You must have worked extremely hard to get this sorted so quick, impressed.

HailBlazR
09-02-2022, 05:40 PM
Hey I gotta have something to play while the game is unavailable

You do realize that DDO isn't the only game out there... right? A quick look on Steam or GOG alone will net you tens of thousands of results. This isn't even to mention all the many game consoles on the market, retrogaming, or playing this other neat game called "IRL" where you can do all sorts of neat stuff like learn skills, go on hikes, watch football games, play instruments, cook food, start a family...

I do agree with the naysayers that SSG's management of DDO is often unacceptable but come on, there are many other things to do if you ever get sick of the situation.


not only are the systems not simple, there is an immense amount of legacy work surrounding the game, and making radical changes without damaging user data is hard.

i do not even a little envy the technical debt ssg has to contend with, as decisions that made sense almost two decades ago are likely still haunting the team here to this day. even decisions that have since been changed; architectural elements can leave their scars on a database even after you've redesigned things to correct for an initial engineering error.

The problem with this is that regression testing exists. Or should exist. Every competent software company does it. If new changes are made, then regression testing MUST be undertaken to ensure no critical problems exist. Also, 99% of these bugs which were found, should've been found if SSG were doing basic testing.

Additionally, some of these bugs were reported in Lamma, but ignored.

At any rate, it's not like the player base is constantly clamoring for new updates. Especially when they're all broken like U56 or U55 were. Pretty much every veteran players who's been around the block, agrees at this point that we'd rather have longer times between updates if it means smoother rollouts and higher quality deliverables. But instead, SSG seems to be dead set on rushing out half-baked updates. This goes hand-in-hand with them being completely out-of-touch with what the players want. They have their own agenda and don't care about what their customers want.

If you like it then cool, more power to you, but I don't want to financially support a business model like that anymore.

archest
09-02-2022, 05:48 PM
You do realize that DDO isn't the only game out there... right? A quick look on Steam or GOG alone will net you tens of thousands of results. This isn't even to mention all the many game consoles on the market, retrogaming, or playing this other neat game called "IRL" where you can do all sorts of neat stuff like learn skills, go on hikes, watch football games, play instruments, cook food, start a family...

I do agree with the naysayers that SSG's management of DDO is often unacceptable but come on, there are many other things to do if you ever get sick of the situation.



The problem with this is that regression testing exists. Or should exist. Every competent software company does it. If new changes are made, then regression testing MUST be undertaken to ensure no critical problems exist. Also, 99% of these bugs which were found, should've been found if SSG were doing basic testing.

Additionally, some of these bugs were reported in Lamma, but ignored.

At any rate, it's not like the player base is constantly clamoring for new updates. Especially when they're all broken like U56 or U55 were. Pretty much every veteran players who's been around the block, agrees at this point that we'd rather have longer times between updates if it means smoother rollouts and higher quality deliverables. But instead, SSG seems to be dead set on rushing out half-baked updates. This goes hand-in-hand with them being completely out-of-touch with what the players want. They have their own agenda and don't care about what their customers want.

If you like it then cool, more power to you, but I don't want to financially support a business model like that anymore.



It is the only dungeons and dragons version . wizards of the coast and all.

Paladin_of_Power
09-03-2022, 01:26 AM
Good patch after Preview 4.
.
.
Cheap, Fast, Well Made. Pick 2.

Nugaot
09-03-2022, 01:57 AM
Cheap, Fast, Well Made. Pick 2.

I'd pick well made twice. Considering the number of known issues from Lammania that went live, and then still unfixed in 56.0.1? And they just put up a double points sale, too. Guess SSG is 0/3.

Margona
09-05-2022, 11:38 AM
You finally broke the record in broken update....

Margona
09-05-2022, 12:07 PM
Exactly. Data structure changes are a nightmare. And gamers are the most emotional customers out there. I'm not saying we shouldn't be emotional. But we should realize that when we constantly punish and criticize every mistake it just makes future mistakes more likely.

You're actually pinpointing the reason that they should do MORE testing on updates and patches before release, both in-house and on Lamania. And to slowdown the rate of such.
And be ready to rollback if they miss something so major that it makes the game unplayable for the majority

DRoark
09-05-2022, 01:37 PM
That would be a good, but "never happen" option. A U55 rollback would remove some problems... like Archetypes, the bank, Bards, the new TR mess, and a dwindling fed-up player base.

On slightly more serious note, they need a solid 6-months of testing, and actively listening to (and using) player feedback, before they attempt major updates. Normal
program teams wouldn't put out content without multiple rewrites and testing, and running it for months on a PTS to work out bugs. None of that happens here. Ever.

As the man said, "It needs to go back to formula".