Log In Issues: Saturday, January 8th

[Cordovan]

UPDATE: Log in has been restored. Thank you! If you received an earlier error that your user name or password was incorrect you can likely ignore that message and should be able to log in successfully.

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

[CapitalD]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

Yay! could have been great to have official server status thing.

[Saekee]

I would put a note on the launcher

[Kza]

Ty!

I start to not feel so good.... I need my fix!

[silinteresting]

got same problem

[ahpook]

Last time it took 30ish minutes to get from the "currently investigating" post to a resolution. We will see if they can beat that time this time around...

[Alrik_Fassbauer]

Oh. That explains it.

I had a horrible disconnect/crash last night, by the way (around 4:30 central EU time in the morning). Just after opening the treasure chest ( I was lucky to get my loot just before the disconnect happened ).

[Dandonk]

Are we there yet?

[CapitalD]

Last time it took 30ish minutes to get from the "currently investigating" post to a resolution. We will see if they can beat that time this time around...

Rolling dice..

[MeanerLisa]

I was inactive over a year now. Returned last night, remembered how fun game was so I upgraded my VIP back and this morning

BOOM! Burnt Toast. :mad::mad::mad: They could take the time to post status on Client announcements. :(

[mr.stevens]

At least we know they know.
Thanks Cordovan.

[SadashivaLee23]

I would put a note on the launcher
"No Shyte Right?"

[ddo4u]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

I was starting to think all three of my accounts got hacked. Can't login here either MyAccount @ SSG: Account Management (standingstonegames.com) (https://myaccount.standingstonegames.com/index.php) just thought I'd let you know.

[Nartil]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

Lot of issues going on in the world, right now i`m sure it will be seen to with due dilligence.

[Florak]

I was starting to think all three of my accounts got hacked. Can't login here either MyAccount @ SSG: Account Management (standingstonegames.com) (https://myaccount.standingstonegames.com/index.php) just thought I'd let you know.

Same here - tried the password reset (send me an email) but never received the email.

[MeanerLisa]

I was starting to think all three of my accounts got hacked. Can't login here either MyAccount @ SSG: Account Management (standingstonegames.com) (https://myaccount.standingstonegames.com/index.php) just thought I'd let you know.

https://myaccount.standingstonegames.com/index.php is up for me, but gives error about captcha text being wrong and won't send emails.

Hope they fix it and make updates to the MOTD in client. :mad:

Edit: Forgot to link other thread in case it helps anyone. https://www.ddo.com/forums/showthread.php/529578-Suddenly-cannot-logon?p=6493549&posted=1#post6493549

[GarGwill]

I only quit to desktop to have lunch...:rolleyes:

[kuzka111]

Lot of issues going on in the world, right now i`m sure it will be seen to with due dilligence.

3h w8ing before some1 respond.
this nothing new as issue.
and lastly looking how they did u51 and listen to feedback from lamm...


i think servers will be good 2morrow or on Monday :D

[Pep3]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

Same issues
I submitted request support for my VIP account

[archest]

this happened a few weeks ago maybe the same problem.
no password reset no returned emails from trying ...........

[ddo4u]

Same here - tried the password reset (send me an email) but never received the email.
Same. I tried the reset as well and never received the email.

[sago]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

i've been hacked, I just know it...
Those filthy animals are going to sell my +3 mithral armor on the auction... Wait ... Woah ... just had a 2008 flashback.

[Yikesydoodle]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

DDO store died just before this occurred.

Also, ddo.com made me reset my password and use my email to log in the other night and now I have a different password for ddo.com and game log in... When I logged in to post this, it did not want me to use my email... Something's fishy...

[Warandpeace]

zzzzzzzzzzzz

[Talonn67]

I was starting to think all three of my accounts got hacked. Can't login here either MyAccount @ SSG: Account Management (standingstonegames.com) (https://myaccount.standingstonegames.com/index.php) just thought I'd let you know.

Same here!! Sent in a ticket before I saw this post.....

[Hawkwier]

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

OK. Thanks. I also see there is a notice on the launcher and that is also appreciated.

Hopefully sorted soon and the root cause identified to avoid similar issues going forward. I think this also happened a wee while ago, so it needs addressed fully.

You might have to goroll back U51. Should probably do that anyway, just to be sure... :)

[MeanerLisa]

Found more threads if you have not already. I am linking this one as the most interesting of late, OH and thank you DEVs for posting in the game client! Shows your at least listening to us. :rolleyes:

The Thread: https://www.ddo.com/forums/showthread.php/529573-The-username-and-or-password-are-incorrect-errors-again

[VharinM]

Found more threads if you have not already. I am linking this one as the most interesting of late, OH and thank you DEVs for posting in the game client! Shows your at least listening to us. :rolleyes:

The Thread: https://www.ddo.com/forums/showthread.php/529573-The-username-and-or-password-are-incorrect-errors-again

Agree -- at least it's showing now in the game client ... but my kids are REALLY disappointed.

[Cordelia]

Login Servers just went up.

[ThyEmperor]

restarting my pc was nessecary for me to finally log in again. Restart client only did not help

[Hawkwier]

Login Servers just went up.

Yup. Just logged in.

[Cordovan]

Log in has been restored. Thank you! If you received an earlier error that your user name or password was incorrect you can likely ignore that message and should be able to log in successfully.

[stubdubya]

UPDATE: Log in has been restored. Thank you! If you received an earlier error that your user name or password was incorrect you can likely ignore that message and should be able to log in successfully.

We are currently investigating issues preventing players from logging in to the game. We will keep you updated.

12:09 just logged in.

[BlueLiger]

It appears the issue lies with the 64 bit client at login, it won't allow you to get through is this being looked at? All my guildies cannot get in on 64 only 32 which runs poorly compared to the 64 bit.