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kmoustakas
12-29-2021, 09:03 AM
Why have the 1 hour, 30 minute and 15 minute world shut down warnings stopped and instead we only get the 30 second shut down warning?

Lanttanno
12-29-2021, 09:06 AM
Yeah.... I was beating on the final boss in a solo r5 combating corruption when I was given the '30 seconds to get to safe place and logout'. My loading screens can take longer than that if I tried to TP out....

tygara
12-29-2021, 09:07 AM
Why have the 1 hour, 30 minute and 15 minute world shut down warnings stopped and instead we only get the 30 second shut down warning?


Exactly my thought as well...
On harcore, doing the challenges, and suddenly we got a 30second notice
Like *** man, at least give us the notice like ya used to give us, so that we know we shouldnt start with a quest, that takes 20 minutes to complete, when ya onlt got 15minutes left before the server restart. Its like one of the most annoying things ever to get kicked out of a quest due to a restart that ya had no prior notice about! There was even nothing about a restart today on the launcher anymore. Stop being lazy and give us the notices again!

enkka1
12-29-2021, 09:07 AM
That was hilarious. Well 30 secs is 30 secs I guess so longer than 5 secs. And it was same time as this post so not at 0900 as of server restart it was 0903.

C-Dog
12-29-2021, 09:44 AM
@ Devs - With your collective expertise and resources, I'd be surprised if you could not write a script that could automate this. If you know a shut-down is scheduled, someone - anyone - can set an alarm on their phone to just start the script running, et voila, fait accompli.

Because it's clearly not working nor doing you any favors in its current state; just sayin. :/

TPICKRELL
12-29-2021, 09:52 AM
This has been broken for several weeks.

Cordo acknowledged this on the live stream. He said it varies by user, some are seeing them, some are only seeing the last one and some get all of them coming through at once.

It's not that the messages aren't set to go out, its that the delivery mechanism is broken. And yes, its sad that as critical a piece as their world broadcast system has been broken this long.

I've started logging off at 8:55 and checking to see if the world is still up ten minutes later, since you can't trust the messages any more.

C-Dog
12-29-2021, 09:58 AM
...
Cordo acknowledged this on the live stream. He said it varies by user...

It's not that the messages aren't set to go out, its that the delivery mechanism is broken...
Ah, another "intermittent problem" - the worst to diagnose and fix. :rolleyes: :(

GL guys, make your magic work!

Jerevth
12-29-2021, 10:02 AM
I'm a little surprised at the lack of personal capability.
Yes, SSG should fix their in game announcements as a "nice-to-have", but it was right there on the launcher stating 0900 Eastern Standard Time, Wednesday server reload.
I know many of you dress yourselves, check the weather, decide what to have for breakfast, all by yourselves.

I was in Slavelords knowing it was a distinct possibility and even talking about it with a fellow guildy. Then came the thirty second warning. I laughed, we said "TC" and then got disconnected.

Should they fix the in-game announcement- yes.
Should you act like you have a modest degree to act like an adult; the capacity to make rational decisions, in a timely manner, using readily available resources? Even more so.

Those who were running hardcore and blithely stated so, as if SSG was being unfair... You're being foolish and announcing it.

But none so blind as those who won't see.
It was right there on the launcher.

Logicman69
12-29-2021, 10:10 AM
I'm a little surprised at the lack of personal capability.
Yes, SSG should fix their in game announcements as a "nice-to-have", but it was right there on the launcher stating 0900 Eastern Standard Time, Wednesday server reload.
I know many of you dress yourselves, check the weather, decide what to have for breakfast, all by yourselves.

I was in Slavelords knowing it was a distinct possibility and even talking about it with a fellow guildy. Then came the thirty second warning. I laughed, we said "TC" and then got disconnected.

Should they fix the in-game announcement- yes.
Should you act like you have a modest degree to act like an adult; the capacity to make rational decisions, in a timely manner, using readily available resources? Even more so.

Those who were running hardcore and blithely stated so, as if SSG was being unfair... You're being foolish and announcing it.

But none so blind as those who won't see.
It was right there on the launcher.

Pretty much this ^^^^^

Server restarts have been a regular weekly thing for years now. Every week, 9am EST, they restart the server. Sometimes it takes an hour, sometimes longer.. but its always Wednesday at 9am EST. There have been a handful of times where it was on odd days, and at that point they announce it and put that in the launcher.

You would think people would have this schedule figured out by now.

Epicsoul
12-29-2021, 10:15 AM
I'm a little surprised at the lack of personal capability.
Yes, SSG should fix their in game announcements as a "nice-to-have", but it was right there on the launcher stating 0900 Eastern Standard Time, Wednesday server reload.
I know many of you dress yourselves, check the weather, decide what to have for breakfast, all by yourselves.

FFS, this isn't a job. Players should get a decent warning, period. All those excusing the absence of one and placing the responsibility on the player can, well...use your imagination.

NOTE: I personally check and know when servers are projected to go down. I just consider others and how annoying this would be if one didn't know.

fatherpirate
12-29-2021, 10:20 AM
caught me off guard but was in a public area so no worries.


it was like

hmm da hmm hmm

30 SECOND WARNING!!!

huh?

Mindos
12-29-2021, 10:25 AM
Reboots are a bandaid. We never had them. Servers had months long uptimes.

Go back to long uptime.

Reboots are a bandaid. Reboots are a sign of failure.

NemesisAlien
12-29-2021, 10:26 AM
I'm already complaining about it since long AGO.

https://www.ddo.com/forums/showthread.php/528974-Well-done-DDO-no-warning-sudden-shut-down

Oxarhamar
12-29-2021, 10:29 AM
This has been broken for several weeks.

Cordo acknowledged this on the live stream. He said it varies by user, some are seeing them, some are only seeing the last one and some get all of them coming through at once.

It's not that the messages aren't set to go out, its that the delivery mechanism is broken. And yes, its sad that as critical a piece as their world broadcast system has been broken this long.

I've started logging off at 8:55 and checking to see if the world is still up ten minutes later, since you can't trust the messages any more.

World broadcast for deaths works

Priorities are backwards

drathdragon
12-29-2021, 10:31 AM
what's happening ?


no shutdown was planned for today,

i've not seen the usual warning on the launcher and the servers are now down by more than 1 and half hour.



what the heck is goin on ?

hit_fido
12-29-2021, 10:36 AM
no shutdown was planned for today,



https://www.ddo.com/forums/showthread.php/477373-Weekly-DDO-World-Restarts-on-Wednesday

gaxpar
12-29-2021, 10:36 AM
I'm a little surprised at the lack of personal capability.
Yes, SSG should fix their in game announcements as a "nice-to-have", but it was right there on the launcher stating 0900 Eastern Standard Time, Wednesday server reload.
I know many of you dress yourselves, check the weather, decide what to have for breakfast, all by yourselves.

I was in Slavelords knowing it was a distinct possibility and even talking about it with a fellow guildy. Then came the thirty second warning. I laughed, we said "TC" and then got disconnected.

Should they fix the in-game announcement- yes.
Should you act like you have a modest degree to act like an adult; the capacity to make rational decisions, in a timely manner, using readily available resources? Even more so.

Those who were running hardcore and blithely stated so, as if SSG was being unfair... You're being foolish and announcing it.

But none so blind as those who won't see.
It was right there on the launcher.


So the fact that any other game in any other language has a warning 60--30--15 minutes before shutting down , and some more ......

That fact alone, doesnt that make you question the fact that players dont have it here ??? Why then is every other game out there do it ? Please if you know of ONE GAME THAT DOES NOT WARN PLAYERS BEFORE SERVERS ARE DOWN LET US KNOW WHICH ?

And last question , how is such a trivial issue allowed to be dragged for multiple weeks without a fix ???? Shouldt it be their job to fix it the first time it happened ?

What about the chat server crash ? thats been going on for what 2 years ? shouldnt it be fixed by now ? Do you think a 2 year waiting period is enough to expect a fix on this ?

What about load screen crashes ???? shouldnt it be fixed by now ?

Lag gets talked about in EVERY PARTY , EVERY QUEST shouldnt that be fixed at some point its not trivial its very serious. And yet they have adressed it many times over the years , with zero results .

No nerf no data center move no nothing ever fixed it where they resorted to a weekly reboot for game integrity .... Can you name one other game that does that because i dont know any, do you ?




How many man hours are we talking about ot get a WARNING in game with a time line before server shutdown ? If they cant afford 2 engineers or coders for a couple days to fix it then we might as well not expect anything to be fixed . And if they Cannot fix it ???

It speaks volumes regarding their ability or competence . If they dont want to fix to save pennies ? It speaks volume to their carelesness and contempt for their players .

Just my 2 cp .

Happy New Year :)

kmoustakas
12-29-2021, 10:39 AM
Reboots are a bandaid. We never had them. Servers had months long uptimes.

Go back to long uptime.

Reboots are a bandaid. Reboots are a sign of failure.

I am thankful for them because they hide the ghost LFMs which apparently they have no way of fixing. Otherwise we'd have hundrends of ghost lfms.

gaxpar
12-29-2021, 10:40 AM
And also if it varies by user can someone explain why with like 100 active player at the same time none seems to have had it ?

I mean if you are the unicorn out there that got the 90-60-30-15 minutes warning before the shutdown please let us know here , cause i have not seen one player in game who saw the announcement .

Please explain that one .

gaxpar
12-29-2021, 10:51 AM
I am thankful for them because they hide the ghost LFMs which apparently they have no way of fixing. Otherwise we'd have hundrends of ghost lfms.


Being thankful for a game failure that is unique in the gaming industry to get rid of ghost lfms because they havent been fixed in years is also speaking volumes to expectations for these devs to deliver fixes in a timely fashion .

How long has this ghost lfm problem been going on ?

Wouldnt the standard for any other company out there be .... Hey we have a ghost lfm problem we are working on it and it will be fixed in teh next patch ? Shouldnt that be teh way to proceed ?

Why is it not ? Please we are not talkign a very complicated issue a couple lines of code to kill any lfm that is logged out how complicated can that be ? Is this supposed to be a challenge for coders ?

But you are happy for a reboot because it fixes an issue that has been ongoing for years ! That has not been fixed for years .

Do you see the irony ?

I am happy with failure and un fixed bugs !!!

kmoustakas
12-29-2021, 10:53 AM
Being thankful for a game failure that is unique in the gaming industry to get rid of ghost lfms because they havent been fixed in years is also speaking volumes to expectations for these devs to deliver fixes in a timely fashion .

How long has this ghost lfm problem been going on ?

Wouldnt the standard for any other company out there be .... Hey we have a ghost lfm problem we are working on it and it will be fixed in teh next patch ? Shouldnt that be teh way to proceed ?

Why is it not ? Please we are not talkign a very complicated issue a couple lines of code to kill any lfm that is logged out how complicated can that be ? Is this supposed to be a challenge for coders ?

But you are happy for a reboot because it fixes an issue that has been ongoing for years ! That has not been fixed for years .

Do you see the irony ?

I am happy with failure and un fixed bugs !!!

I was being a bit sarcastic, I thought as much was obvious :D

gaxpar
12-29-2021, 10:54 AM
I was being a bit sarcastic, I thought as much was obvious :D

Sorry my sarcasm meter didnt ring this morning . I apologize have a good day . Gax is out !

Valerianus
12-29-2021, 10:55 AM
look i'm always critical, and i'm complaining, and i'm *****ing (self censoring) the whole time about this and that. ima bad.

like, what is ssg, daybreak, who is at fault, what are they doing?

no customer service, chat disconnect, game lag, servers are bad, code is bad, issues with throwing money (!!!) at em, no broadcast system, maybe atm no gm too etc etc the game is falling apart! such a shame for the good work done by the ppl devving quests and art, covered by bad management and bad marketing manure.


sorry derailing.


wanted to say, come on, we know already about server restart, let's be real, like, for how many years now there has been a wednesday server restart?! like, that pinned thread that someone linked in a post above. do we really need to be told?


it's wednesday my dudes



https://www.youtube.com/watch?v=Oct2xKMGOno

Jaxtan
12-29-2021, 11:11 AM
We should cut them some slack. We know there is a shut down every Wednesday at 9 am, even if it takes us by surprise because we forgot. There are probably much bigger worries for a small staff then solving intermittent shut down announcement failures. I hope they have enough cash flow to keep the servers on, let alone restarting them. Costs are going up a lot faster than revenues.

Epicsoul
12-29-2021, 11:12 AM
wanted to say, come on, we know already about server restart, let's be real, like, for how many years now there has been a wednesday server restart?! like, that pinned thread that someone linked in a post above. do we really need to be told?


it's wednesday my dudes

Just because you and I are aware of it doesn't mean everyone is. Assuming all players have been around enough to know is incorrect. Assuming all players read the forums or even the launcher for that matter is VERY incorrect. So to answer your question: yes, players should be given in-game warning before a server shutdown.

Oxarhamar
12-29-2021, 11:14 AM
Being thankful for a game failure that is unique in the gaming industry to get rid of ghost lfms because they havent been fixed in years is also speaking volumes to expectations for these devs to deliver fixes in a timely fashion .

How long has this ghost lfm problem been going on ?

Wouldnt the standard for any other company out there be .... Hey we have a ghost lfm problem we are working on it and it will be fixed in teh next patch ? Shouldnt that be teh way to proceed ?

Why is it not ? Please we are not talkign a very complicated issue a couple lines of code to kill any lfm that is logged out how complicated can that be ? Is this supposed to be a challenge for coders ?

But you are happy for a reboot because it fixes an issue that has been ongoing for years ! That has not been fixed for years .

Do you see the irony ?

I am happy with failure and un fixed bugs !!!

Lol

Yes indeed just fix Ghost lfms

Oxarhamar
12-29-2021, 11:16 AM
I was being a bit sarcastic, I thought as much was obvious :D

Unfortunately this is often lost in text

OfElectricMen
12-29-2021, 11:18 AM
There was even nothing about a restart today on the launcher anymore.
Except that there was, and literally still is.


even the launcher for that matter is VERY incorrect.

Lol, no. Expecting all the players to learn about a restart via the forums or social media is bad policy. Players not reading the launcher is a PLAYER problem, not a SSG problem.

Valerianus
12-29-2021, 11:46 AM
Just because you and I are aware of it doesn't mean everyone is. Assuming all players have been around enough to know is incorrect. Assuming all players read the forums or even the launcher for that matter is VERY incorrect. So to answer your question: yes, players should be given in-game warning before a server shutdown.


yes, communication is never too much, we agree. i mean, with all the issues this game has, a "failed" wednesday server restart comm is nothing to write home about.

also i expect this failure in the broadcast system, since the chat disconnect is not yet fixed, since the payment issues are not fixed, since servers are subpar, to become the new norm.

i was caught off guard too you know, i was in quest. was i upset? no. i forgot about it. it happens. but yeah, it's wednesday.


or ssg\daybreak\whoever take action, or we may consider this game in maintenance mode with devs enslaved to create new content just to keep us spending till it dies. now this is something we should think about, not some freakin server restart.


oh wait, i said maintenance mode. it's wrong. "milking mode with less costs as possible till it dies " is more fitting.


atm i'm happy payment issues did not let me to spend impulse money on an alt account so yay. so much for december deals.


they can't even cash money, what does this fact suggest? do we really get upset for a server restart now?


I'M FREAKIN TIRED OF TROUBLESHOOTING **** FOR THEM

Jerevth
12-29-2021, 11:48 AM
I shudder to consider what some of the players actually do in reality if they are incapable of processing that Wednesday reboots are to be anticipated every week.

But, since they have a paladin in Epicsoul to defend their virtue, I'll just roll my eyes and mosey to a more sensible thread.

vryxnr
12-29-2021, 11:55 AM
Except it HASN'T been consistent Wednesday restarts for years. It's been very inconsistent, sometimes not happening at all, happening on different days, happening early that stated, later than stated, happening multiple times with and without a statement. To say it's been happening weekly for years is disingenuous. They want to have it regular, but then drop the ball or forget about it it change plans. There was a stretch where they were trying to not do weekly restarts and we (the forums) kept asking them to please do restarts more often again.

kmoustakas
12-29-2021, 03:32 PM
Unfortunately this is often lost in text

Agreed!

Epicsoul
12-29-2021, 04:00 PM
yes, communication is never too much, we agree. i mean, with all the issues this game has, a "failed" wednesday server restart comm is nothing to write home about.

also i expect this failure in the broadcast system, since the chat disconnect is not yet fixed, since the payment issues are not fixed, since servers are subpar, to become the new norm.

i was caught off guard too you know, i was in quest. was i upset? no. i forgot about it. it happens. but yeah, it's wednesday.


or ssg\daybreak\whoever take action, or we may consider this game in maintenance mode with devs enslaved to create new content just to keep us spending till it dies. now this is something we should think about, not some freakin server restart.


oh wait, i said maintenance mode. it's wrong. "milking mode with less costs as possible till it dies " is more fitting.


atm i'm happy payment issues did not let me to spend impulse money on an alt account so yay. so much for december deals.


they can't even cash money, what does this fact suggest? do we really get upset for a server restart now?


I'M FREAKIN TIRED OF TROUBLESHOOTING **** FOR THEM

Oh, I agree that in the grand scheme of DDO problems this is small. I'm not upset by it either. I wasn't online, and, even if I was, I knew a restart was announced. The only thing I'm responding to is the sentiment some here have that it's the players fault or responsibility. I understand how this could make someone upset, and it's quite trollish to tell the player it's their own fault for not knowing, especially when world broadcasts exist.

Although DDO players have grown to expect little, it's wrong to blame players.

Jerevth
12-29-2021, 05:48 PM
Oh, I agree that in the grand scheme of DDO problems this is small. I'm not upset by it either. I wasn't online, and, even if I was, I knew a restart was announced. The only thing I'm responding to is the sentiment some here have that it's the players fault or responsibility. I understand how this could make someone upset, and it's quite trollish to tell the player it's their own fault for not knowing, especially when world broadcasts exist.

Although DDO players have grown to expect little, it's wrong to blame players.

Not trollish.
I only had the expectation that people shouldn't need their hands held. If the Launcher hadn't stated that Wednesday downtimes were a thing, happening at 0900 Eastern standard, I'd not have said a word.
It was there since the weekend. Why is anyone surprised? But hey, it's your hill to die on- go for it; maybe you'll get the devs to fall in line.

I think there are bigger issues in the game to spend time and energy on. -Imbalanced ED Mantles are my biggest peeve at the moment.

Vryxnr- I was careful to use a specific phrase of "...Wednesday reboots are to be anticipated every week." The execution of the reboots, in general, is pretty haphazard and I'm not defending SSG.