Anyone else can't log in?

[brian14]

I tried to open DDO Store and after rather long wait got a square with an error message. So I quit the game and tried to log back in. It tells me my password is invalid. Tried several times, same thing. Happened today about 9:20 PM EST

[RuneDude]

Yes this is happening to me as well. 9:26 PM EST

[cromotep]

Same here, can't login.

[Duskstrider]

9:31pm EST - same issue. And password/username reset box leading nowhere. Glad it's not just me.

[Duhboy]

Can't log in. Password issue. The hamsters at SSG passed out again.

[Anzanel]

Same. At least it's bed time (10:30 AST).

[Qlumsee]

Tried four different accounts. All saying the password is wrong. 02:34 GMT.

[dogsoldier]

Same issue here, cannot login.

[noinfo]

I tried to open DDO Store and after rather long wait got a square with an error message. So I quit the game and tried to log back in. It tells me my password is invalid. Tried several times, same thing. Happened today about 9:20 PM EST

I was able to log in, my son tried to log in 2 min after me and couldn't so I tried one of my other accounts and it can't get in. Looks like something on the authentication system is broken.

[trancefate]

Same :(

[Marmaduke]

+1

Unable to login, launcher says wrong password (???) Account management says wrong security key after 10 seconds waiting. Forum login apparently works.

[slothinator]

Keep getting the password is wrong error message

[Nonesuch2008]

Thank you, thank you, thank you for posting this. I signed out to switch servers and then couldn't get back in, tried another server, tested my keyboard, rebooted, tested again & was beginning to wonder if I needed to test on the My Account page. Came here on a hunch, saw this & felt much relieved.

[Jerevth]

Oh good, so it wasn't just me...
Same issue.

[Aaron_Irwin]

Badly freaked out, Thought someone stole my actn, Thank goodness its just GGS doing GGS things

[Upita]

I am sharing the exact same login problems.

[Loromir]

yep....can't log in!!!

[Bluenoser]

Same here, figured my account got hacked. Only slightly less irritated that it might be something else right before I go away--had some housekeeping to take care of in-game.

BTW, this happened since 5:30pm EST. I was logged in just fine then.

[Rakehell]

Yep, same issue here.

[Azarak]

Can't login as if my password is incorrect but isn't.

[gaxpar]

I tried to open DDO Store and after rather long wait got a square with an error message. So I quit the game and tried to log back in. It tells me my password is invalid. Tried several times, same thing. Happened today about 9:20 PM EST

Is this the result of a hack ?

[Suggestion]

Same here and I tried 2 accounts.

[Oranor]

Tried to login. Invalid. Can't even get a password reset message from SSG. SSG saying invalid too.

[joenic2]

Same here and I tried 2 accounts.

Can't log either although my login and password worked for the forums...just not the game. Phew, thought I was losing my mind. On another note, I tried doing a password reset and it said I would receive an email and never did. Should have gotten it by now so something weird is up.

[Nonesuch2008]

I just spammed this news across most public areas on one server, maybe I can save a few souls from the grief. Logging out to switch toons & Hall of Heroes transport work OK, just don't quit out the game.

[warrampart]

I tried to open DDO Store and after rather long wait got a square with an error message. So I quit the game and tried to log back in. It tells me my password is invalid. Tried several times, same thing. Happened today about 9:20 PM EST

cant log either

[Bahamut2119]

Same issue here seems like its a issue with one of the servers tried multi accounts pw change and even tried making a new account all have crippling issues it seems

[GeneralDiomedes]

Yup, thought I was hacked!

Now I regret submitted a password reset request, will probably prolong the whole thing.

[fatherpirate]

same same ^ what everyone else is saying

[jortann]

Ditto. Somebody wake up the on call guy and get this thing fixed!

[warrampart]

every1 got hacked

[Loromir]

How about someone from SSG acknowledge that you are aware of the problem!!!

[fatherpirate]

at this hour on the holidays....I don't think we will be that lucky

[Coffey]

So glad to see its a server problem. whew!

No word yet so i guess we may have to wait until the staff returns in the morning.

[preuther]

Same issue here. Unable to login to the game

[PurpleTimb]

I'm still trying unsuccessfully to log in as well. :(

[Nonesuch2008]

every1 got hacked

What if the host was an unpatched Log4j system...

[fatherpirate]

There SHOULD be someone on staff monitoring the game 24/7 even if it is just
1 person .... however, who knows what they are doing.

[Assassination]

Same, can't log in, says password is incorrect.

[rish]

same here...

[Certon]

same.

[Psiandron]

Can't log in either.

Maybe the domain name expired :D They do like reusing things

[SurlyYuri]

I guess I should have logged into the game THEN made cookies.

[Treamaya]

same, I submitted a ticket....

I can log into the forums but not the game....

quote ":Trouble Logging in? Remember: your community login is the same as your game login!"

[Psiandron]

I guess I should have logged into the game THEN made cookies.

Wait! There are cookies?

Sweet!

[Arnhelm]

Same issue here. Forum login worked fine, getting invalid account name/password when I try to start client.

[Greeka]

With their new so called support options it now goes to show that there is no in game support as well as out of game support. Makes me worry about the future of this game.

[Nickodeamous]

I am having the same issue. doesn't recognize password.

Nico

[Ikeas]

Happy to see I'm not the only one. I was seriously freaking out.

[rish]

I guess I should have logged into the game THEN made cookies.

Lol, I was just thinking same...logged then dropped the kids off at the pool :cool: .. was just about to try and reset the password, checked the forums first thank god...

[Arnhelm]

Happy to see I'm not the only one. I was seriously freaking out.
You, me, and a lot of other folks, mate. Hopefully this will be resolved soon.

[voxson5]

Just play Von5 on discord with the rest of us

[Cernunan]

Checked my account on the account website, and my web monitoring protection said my password was compromised.

Good luck everyone

[Bluenoser]

I sent a PM to one of the devs in case they aren't aware of it, but if someone's using that fancy DDO Discord server I hear so much about, maybe they could mention the problem there too?

And yeah, that Log4j thing did cross my mind...

[Thoggy]

Yep, I can log in on forum (even after a failed password change request) with my old password but not into the game.

[Qlumsee]

With their new so called support options it now goes to show that there is no in game support as well as out of game support. Makes me worry about the future of this game.

I share this worry. From what I gather they have two (2) people working on CS for the entire game and the backlog is at least six months and maybe a years work. I have a broken toon, which I have spent thousands of hours and hundreds of dollars on and I fear it's gone forever.

[DaggomaticDwarf]

Did someone have too much egg nog? Most party people just make a scan of their back side not take down the authentication server.

[VoiTass]

Can't log in as well

[Sheabo1]

I tried to open DDO Store and after rather long wait got a square with an error message. So I quit the game and tried to log back in. It tells me my password is invalid. Tried several times, same thing. Happened today about 9:20 PM EST

Same here, says my password is wrong. Can't login to the Account page either, says I entered the security text wrong.

[leesun]

Can't log in either. Guess I'll just go.... READ then....


if anyone is looking for a neato book I recommend Some Principles of Maritime Strategy by Sir. Julian Corbett. Fascinating stuff.

[Valtrick]

Same issue as everyone else.

[Coffey]

Strimtom is talking about it right now.

[TMOF]

I was able to reset password but new password doesn't work either.

[Valtrick]

Strimtom is talking about it right now.

Link? Please keep us posted.

[Xezom]

Yep still unable to log in 7:20 pst. Maybe they meant 9pm tuesday instead of 9 am wednesday for the downtime lol

[Nebless]

Same here, at least the worry I'd been hacked between 4p and now is put to rest. It's effecting LotRO too as all my accounts over there are getting the same 'wrong password' notice.

[Nebless]

Can't login to the Account page either, says I entered the security text wrong.

I got the same when I tried that route too.

[akwillowbear]

Same here, at least the worry I'd been hacked between 4p and now is put to rest. It's effecting LotRO too as all my accounts over there are getting the same 'wrong password' notice.

Same

[Talon_Moonshadow]

Me too.

[enkka1]

One of the worst bugs so far as people freak out and think got hacked and try change passwords that will make things even worse. Old timers like me always look at the forums before doing anything harsh
because the first thing that should always first come to the mind is "what they broke this time?"

[C-Dog]

Last time something like this happened (maybe ~6 years ago???), it was the server service that DDO* used. They were as captive as we were/are, ll they could do was wait until that service got their **** in a group. :/

(* iirc, then Turbine - that is, if it was that long ago)

[Coffey]

https://www.twitch.tv/strimtom

[Gnominal_Aphasia]

Was playing and hit a loading screen freeze... waited a few minutes, nothing happened, so I hit ALT+F4 and same thing.

HAPPY that it isn't just me, but frustrated nothing can be done about it? Like right here, right now!

[GeneralDiomedes]

There SHOULD be someone on staff monitoring the game 24/7 even if it is just
1 person .... however, who knows what they are doing.

Well the upside is there is probably no lag in any server. They probably think things are running smoothly lol.

[HeartofIron]

Ditto. Password only works on the Forums. Not for the account or the game.

[mistress_minx]

How long did it take last time, C-Dog ? Approx of course :) I'm just glad my acct wasnt hacked, and that I didnt get messed up n change my password then forgot I did it. Both those scenarios were going thru my mind

[charliecharlie]

After failing to log into DDO, I tried to log in to my account at LOTRO - getting the same password incorrect message there, too.

[Ziaohuamei]

Yes, I'm not alone! WOO HOO!

I have utter faith the maintenance will fix this without issue! :D

[droid327]

One of the worst bugs so far as people freak out and think got hacked and try change passwords that will make things even worse. Old timers like me always look at the forums before doing anything harsh
because the first thing that should always first come to the mind is "what they broke this time?"

Heh I actually came here to see if my forum login worked still...and then I saw the thread and was like "oh ok its just the game login server spazzing out" :D

[Rapthorn]

Might as well add myself and my wife to the list...

[Bluenoser]

Now in the launcher text box:
"Login Issues 12-21-2021 10:36 PM Eastern
Wed, 22 Dec 2021 03:38:45 +0000
We are currently investigating login issues, thank you for your patience."

Yay, someone noticed!

[Xgya]

One of the worst bugs so far as people freak out and think got hacked and try change passwords that will make things even worse. Old timers like me always look at the forums before doing anything harsh
because the first thing that should always first come to the mind is "what they broke this time?"

Yup.
"We've been here before".

After seeing this long list of posts here, I tried looking through all their social sites to see if there was some kind of official response. No dice.

[Arnhelm]

Now in the launcher text box:
"Login Issues 12-21-2021 10:36 PM Eastern
Wed, 22 Dec 2021 03:38:45 +0000
We are currently investigating login issues, thank you for your patience."

Yay, someone noticed!
Thank you for letting us know. GJ!

[Xariama]

Yep, same here. 9:44PM CST.

[Deathromancer]

yea can't log in also, hopefully they will get this fixed soon!

[mistress_minx]

Login Issues 12-21-2021 10:36 PM Eastern
Wed, 22 Dec 2021 03:38:45 +0000
We are currently investigating login issues, thank you for your patience.

[Zeries]

How many of us does this make now?
Here's hoping it's an easy fix...

[Dnarth]

Is it to early to start demanding reparations for not being able to pay?

[minorpenthes]

Badly freaked out, Thought someone stole my actn, Thank goodness its just GGS doing GGS things

Same thing. I went and panicked and immediately changed my password...

[Azithoth]

I remember about eight or nine years ago when the forgot to pay the server and the game was down for about a week or so. lol

[Arkat]

Same, can't log in, says password is incorrect.

Same here.

[Coffey]

https://www.facebook.com/DDOUnlimited/

"We are currently investigating login issues, thank you for your patience!"

[3pointer]

I cannot log into the game. :-( Wanted to post so SSG can see how many people it's effecting. Get this fixed please, I have favor to grind. :-)

[Frostthorn]

What if the host was an unpatched Log4j system...

That's Hilarious - laughed out loud. The company I work for is scrambling to find and patch every instance of Log4j ... its a real thing and a major pain. Why can't people be nice and just throw Fireballs at each other instead?:)

[BillyTheG]

I tried to open DDO Store and after rather long wait got a square with an error message. So I quit the game and tried to log back in. It tells me my password is invalid. Tried several times, same thing. Happened today about 9:20 PM EST I thought i was hacked - i sent a ticket immediately to SS that i was hacked - i hope its a technical error then so it doesn't screw me up otherwise - man how can things like this happen - I still believe its 2021 technologically

[Erekose]

Well looks like I have to go and spend ALL that money on another game, that is unless you can fix my log in issues ASAP?

[droid327]

Is it to early to start demanding reparations for not being able to pay?

Gief avinersary tokens now plx thx!

[Azithoth]

I thought i was hacked - i sent a ticket immediately to SS that i was hacked - i hope its a technical error then so it doesn't screw me up otherwise - man how can things like this happen - I still believe its 2021 technologically

Gratz on first post in over a decade! :)

[fatherpirate]

a 100% off coupon for the in game coin store, (one per account only) useable on a single item only.
AD excluded.

lol figure the odds...lol

[Erekose]

Lol, I was just thinking same...logged then dropped the kids off at the pool :cool: .. was just about to try and reset the password, checked the forums first thank god...

I might take advantage of the lull and drop my kids off at the pool also.

[Azithoth]

Well looks like I have to go and spend ALL that money on another game, that is unless you can fix my log in issues ASAP?

can i have your stuffs?

seriously.. ***...

[Erekose]

Gratz on first post in over a decade! :)

Gratz on Joining in 2011

[BillyTheG]

Thank you for letting us know. GJ!

I sent a ticket in - thought i got hacked and spent a lot of time and money on the account - i sent an additional ticket to hold on action until this is figured out - i hope this doesnt screw my account now - given this issue - one would assume this happening is a hijacking - hope this will clear up my tickets

[Azithoth]

Gratz on Joining in 2011

hope you enjoyed your eight years off.... lol.. CK

[Arnhelm]

I sent a ticket in - thought i got hacked and spent a lot of time and money on the account - i sent an additional ticket to hold on action until this is figured out - i hope this doesnt screw my account now - given this issue - one would assume this happening is a hijacking - hope this will clear up my tickets
Hopefully not a hijack, or hack, or anything like those issues. I suspect the login server has failed for most likely a hardware issue.

[GerminasBlitz]

Just got in flood flood flood!

[Valtrick]

Just got in flood flood flood!


Yes! Back in, and all my bits and pieces seem to be in place.

Great post and even better because "Blitz" is in the UN!

[Frostthorn]

On a whim I just tried again and I was able to log into the Hardcore server. Of course now I am afraid to go questing LOL Maybe play it safe and do housekeeping and call it an early night :)

[BillyTheG]

Gratz on Joining in 2011 Yes first time i got on forums - ty for response - I did freak out given possible hack and links to my accounts - but totally didn't think i started so long ago - whew time flies i guess - be well

[Azithoth]

Yes first time i got on forums - ty for response - I did freak out given possible hack and links to my accounts - but totally didn't think i started so long ago - whew time flies i guess - be well

Her response was aimed at me, not you.

[Erekose]

hope you enjoyed your four years off.... lol.. CK

I see most of CK, after Dark quasi disbanded the guild, now populate Synergia, and others formed Degenerate Matter. There are a small number that went their own ways.

Is there a reason for guilds anymore? Is it to create an obligation to pass loot out of raid chests? or is it to support a dedicated group of like minded backstabbers who can, in an adult like way, slander another without their target ever having the right of reply? or is it for creating an insular and self referencing mutual back slapping society?

Sorry, I mistook a guild to be like one of those ewbah, sweet, pro, META channels for all those elitist players who like posting their META builds..... I dunno, I been so long out of the game, thankfully.

[Azithoth]

I dunno, I been so long out of the game, thankfully.

yet, in CK fashion, you screw with my join date... geeee...

nothing though. against you or any of the others.. appologies

[Erekose]

yet, in CK fashion, you screw with my join date... geeee...

nothing though. against you or any of the others.. appologies

well, with only 3 people left in CK it is going to be very difficult for me to dodge this one, ok I admit it, it was moi. So sorry boss.

[Ikeas]

I could log in for a couple hours, but I can't now. The same message again.

Anybody else?

[gaxpar]

I could log in for a couple hours, but I can't now. The same message again.

Anybody else?


Its been 12 hours 113 replies close to a hundred players that posted about it , and no dev could find 2 minutes of their day to update on the situation ?

What a sad state of affairs for an online game .

[Jerevth]

After you're post, but they did say something.

https://www.ddo.com/forums/showthread.php/529266-Login-Issues-last-updated-12-21-2021-11-02-PM-Eastern#post6490290

" Update 11:33 PM Eastern: Login issues have been resolved. Important: If the game was open when the login problem started, you may need to close and then reopen the game before trying to log in again.

We are investigating login issues. Thank you for your patience!

Last edited by Tolero; 12-22-2021 at 04:36 AM. "

It's at the top of the list of "Dev Tracker" and seated under "Service News".