Game Performance Feedback Thread November 18th - 21st

[Cordovan]

I wanted to create a quick thread to get feedback from people about game performance tonight through the weekend. The best reports will give us a character and server, detail about what you saw, a /loc to get there again, the time it happened (including whatever time zone you are referencing) and even better is video of it if you have it. We did some work this week on the game environment infrastructure along with a particular source of lag related to the Reaper enhancement system, but we know that further work to reduce lag caused by other factors still needs to be done. It will still be useful, however, to get your feedback this weekend. Thanks!

[Blerk]

Seems less laggy since the patch than it was the week before. The almost total lack of lag loading into reaper difficulty quests is a great improvement, so well done on that count.

[LightBear]

Was experiencing more lag than usual this Friday evening (CET).

Type of lag is delays in spells landing, dice rolls going off and zoning from instance to instance.

Server Ghallanda, Character Ferrir Mule S.

[Seph1roth5]

Reaper lag is definitely gone, which is awesome. I've had some super lag in fights like the end fight of dryad and demigod, but my laptop is **** so not sure if that's it.

[apocaladle]

Phaaze on Cannith

Playing this evening 5-7pm est

I noticed

zero reaper lag

Zero complete locked up lag

Zero rubberbanding

I did notice a handful of times my spells would not cast properly or the spell would not happen but the enemies died anyway. So spell lag of somekind. It happened 3-4 times per quest and it would happen to 100% spells cast for like 3 seconds then be fine for 5 minutes.

[GoldyGopher]

Heroic Feast or Famine R3

2:02 AM Eastern Four 15s and a 14

You are on server 15 at r1 lx1760 ly16 i2049 cInside ox-22.30 oy-166.80 oz-204.89 h208.1. Game timestamp 492088797.073.
Q:0x7000726

Entire Quest issues casting Healing (positive) spells on other party members. At 2:02 had a bad bout of drive casts and rubber band lag.

[cru121]

for me it seems better.

[grohgredin]

Reaper lag when entering instance is gone, that's a huge fix !!!! So pleasant !

Overall lag in reaper seemed better.

Thx and keep the good work in that direction !

[DYWYPI]

The problem regarding the Chat Channels not connecting on Thelanis is still persistent and it's intermittent when those 'Chat' channels and the 'Friends Lists' decide to function.


https://i.imgur.com/oeNE3ow.jpg

Around 09:50 UTC, 20 November, 2021 the Chat server was up its usual tricks...

Furthermore logging off has been slower than usual the past day or so - on occasion - although that's likely just some random coincidence.

I've had about zero lag over the last few months except perhaps the very rare latency spike - so I certainly haven't seen any excessive in-game lag. Hence I haven't noticed any improvement.

[TFerguson]

But you've been telling us for years that there is no lag in DDO, it's all our connections and computer's fault.

[Taurnish]

I have been running low epics on two toons since the update (usually R1-R4) with 4-6 party members. I would say the lag is improved. I do still occasionally have spells that do not go off but the timer activates (however, less than prior to this update). I do not have arcane spell failure or anything else that would cause this. I have been running a spellsinger and a EK pale master. I used a hireling for traps in VON 3 and 4 and the hireling would not search. Also, I used a cleric who simply refused to take commands to heal. These two things are new. Unsure if you did anything to impact hirelings or not but usually I do not have a problem using them as trappers or healers.

The lag to load into quests has improved in my opinion and based on my experiences since the update.

--Lorr

[Kza]

Have only 111 reaper points and playing as a lvl 30 warlock. Before this patch quite often before i could start play at quest starts most other had buffed and already started.

Now it is 0 lag at start!!

It has also been low lag on everything else. Great job SSG, great job!

For me this lagfix in this patch is the most significant lowering of lag since the raid lag patch.

Keep it up, i have a good weekend in this fantasy world :-)

[Tyrande]

I was playing my first life character "Venlys" with only 9 points on the server "Sarlona", was a level 24 Alchemist yesterday within Epic Prison of the Planes @ Epic Giant Hold.

The party went in on Reaper 3. It was the worst lag that I have seen in my entire 15 years of DDO career.

I do not have a /loc indicator, but I remembered it was the Symbol of the Plane of Shavarath - Defeat Princess Aurelia (marilith) and Jarilith room.

Every party member was standing in the different corners of that room. The room starts lagging and everybody had to disconnect.
The lag lasted more than 5? 10? minutes. Time? it was around 2 to 2:30pm US Eastern Time.

[Dandonk]

I just did some heroic TR running. Gianthold mostly. We were full group. 13 fighter, 13 barb, 14 alch, 13 cleric, 13 cleric and 9 ranger/4 arti. No lag to speak of upon entry, but then, we're still low enough level not to have used too many RP (around 40ish for my barb).

Had many lag spikes of 1-10 second duration throughout the GH saga run. One particular comes to mind, around 10 seconds, at the first fight in Foundation.

[Jerevth]

I've had four "Recovering from failed teleport" loading crashes today.
The most recent occurred on my main character at 1430 Eastern Standard, transitioning into the catacombs public area.
Immediately after I relogged onto an alt and tried to enter saltmarsh from the training hall the loading crash happened at 1432...

I had two other crashes earlier but didn't think much of it at the time.

edit: Yesterday, one character was unable to leave a public instance for a couple hours- I logged on, tried to enter the feywild wilderness from the castle and I'd have the teleport failure. Exit, reload, log in, same. The third time I waited a couple minutes and still had the teleport error. (I logged onto another character after the third attempt and he worked fine.)

All of these were on the Orien server.

That said, lag is lower than it had been prior to the update. (It was bad the days prior.)

I can accept the occasional load screen failure- better than dying near the end of an arduous quest because the character froze.

[Hawkwier]

Entirely unscientific but I do feel the lag has improved in general. Only had one remarkable instance in the past week or so (in THTH) iirc.

What is definitively better is the improvement in load-lag in R. A big well done Devs for that.

[Faltout]

Lag was about the same.

(Standard): You are on server 46 at r1 lx1976 ly160 i2049 cInside ox-340.06 oy-248.81 oz-40.95 h282.7. Game timestamp 492138360.220.
Quest: The Mindsunder
Location: Final room
Difficulty: Reaper 4
Time: Around... 4pm eastern Saturday 20th
Party composition: 1 rogue thief-acrobat, 1 rogue mechanic, 1 monk arcane archer, 1 shintao monk, Heystack (cleric hire), Klin (cleric hire)
Player locations: 2 Europe, 2 US
Lag: 2-4 second durations.

Cause of lag: An orange fighter/caster (at the loc provided above) could not path to us thus causing lag spikes. The same goes for the respawning renders that cannot leave the corridor before the final room. We were hanging by the shrine while those renders were standing at the door which caused regular lag spikes.

Note: The same thing is very noticeable in "In the Demon's Den" when kiting the marilith and jumping from the ramp. While you are on the air, the chances that the entire party lags are high as well as getting a series of cometfalls on your face as she cannot get to you (in the air) for a couple of seconds.

[Wahnsinnig]

We just did a R1 Defiler raid on Ghallanda and had insane lag in the final fight with the eriyes.

(Standard): You are on server 17 at r1 lx248 ly152 i2049 cInside ox343.21 oy0.46 oz-194.89 h60.5. Game timestamp 492664024.871.

[TPICKRELL]

We just did a R1 Defiler raid on Ghallanda and had insane lag in the final fight with the eriyes.

(Standard): You are on server 17 at r1 lx248 ly152 i2049 cInside ox343.21 oy0.46 oz-194.89 h60.5. Game timestamp 492664024.871.

We did an R4 DOJ yesterday around 1:00 PM on Khyber. Serious lag throughout the quest. Several rewind/10+ second freezes several times.

[cdbd3rd]

Orien - public areas, from Cannith Craft Hall to Harbor: A 1-second pause every 15-20 seconds of running around.

Was sorting/clearing old HCL characters, so multiple characters.

Still getting load screen locks every half dozen or so relogs between characters.

-----

11/20, 10 PM to Midnight Central time.

[FormOf-Hitchens]

And I checked speedtest.net, I have low ping (11ms) and 30+ mb/s for download/upload

Here's my /loc during one particularly bad lagspike. (https://imgur.com/zHotmxo)

It's making the game a bit unplayable. I can browse and watch Twitch and YouTube but get anywhere from 5 to 20 seconds of latency today and late yesterday on Sarlona. Halp.

Edit: this also was awful lag, no enemies would even render, and I saw fake copies of my party members. I literally couldn't partake in this quest, just sat around unable to do anything. Wrath Of The Earth quest. (https://imgur.com/WqwQr4Y)

[badm0f0]

just finished bob in searing heights on reaper and as allways when recalling the game stuck on loading screen this has happened a lot over the weekend had to restart game client to get working ..i have an i9 with all the goodies and cable internet and drivers up to date ..this was ghallanda ..aus time 7.30 am ..badmofoo

[jskinner937]

I am certain this is lag related, but been experiencing more now than ever when I hit someone or someone hits my LFM that it never notifies. It shows up blank in the LFM with only a reference of the location only if you look in open applications.

I only complain because I get tells during IP and people think they are getting ignored. This happened before occasionally but very frequent since the patch from what I have noticed.

Also shrining seems longer than normal. I usually time when I move from a shrine with pretty good accuracy and lately I have been moving too early and interrupt the rest.

[mistress_minx]

Can we please get help on Khyber server ? My husband has been stuck 1/2 way thru ETR/TR for 9 days now with no help replies

https://i.imgur.com/kzlyAaV.jpg

https://i.imgur.com/1BUqVxe.jpg

https://i.imgur.com/OIW2BKq.jpg

https://i.imgur.com/5v85PYI.jpg

[Azoyhn]

This lag is not just the clown, it is the entire circus. I am lagging my rear end off on a Sunday night of all things. It might've helped on your end to an extent, but it doesn't seem any different.

[DYWYPI]

Having an uninterrupted and stable internet connection is probably more important than having an extremely fast connection (when in-game). My connection is slow and its download speed will be only around 2.0 Mbps - it's extremely rare I'd get any lag. The game runs super smooth. Also the machine I use for DDO is a relic and over seven years old.

Even when I had a faulty throughput connection [Downstream sync speed: 283.00 kbps] to the house for several days in September the game rarely generated lag spikes. Of course browsing the internet: was annoying slow... as was waiting for updates.

It's called "bandwidth" mainly because its 'width' rather than 'speed' (think water-flow through huge wide rivers and tiny steams rather than just speed itself), also things like latency affects the game play - you don't want a high latency connection with DDO.

If you would like to read a tiny section out a book, that I co-authored (2011) covering the complex topic of: TCP/IP.


User Datagram Protocol (UDP)

UDP* is a connectionless "unreliable delivery" protocol operating at Transport Layer 4. As a result, UDP has no requirement for receiving protocols like TCP (also Layer 4) to acknowledge the receipt of data packets. It doesn’t concentrate on establishing connections like the TCP protocol, so it can transmit information faster than TCP; it is the upper application layers that are used to control its reliability. UDP is also useful for VoIP (Voice over Internet Protocol), streaming multimedia, and online multiplayer games moving small quantities of data—it's built for speed.

* [...] If UDP were a car it would be a lightweight Formula One racing Car. ...

In-game DDO needs to move fairly small quantities of data very fast; relying heavily on UDP, which as I explained is an "unreliable delivery" protocol primarily built for speed, etc. I feel my footnote was a good analogy meaning; it needs to move data very fast and isn't at all heavy. :-)

The Technical Editor was incompetent in my personal opinion and introduced a lot of errors as networking terms matter, e.g. you never write byte when you mean octet.

[Artos_Fabril]

I wanted to create a quick thread to get feedback from people about game performance tonight through the weekend. The best reports will give us a character and server, detail about what you saw, a /loc to get there again, the time it happened (including whatever time zone you are referencing) and even better is video of it if you have it. We did some work this week on the game environment infrastructure along with a particular source of lag related to the Reaper enhancement system, but we know that further work to reduce lag caused by other factors still needs to be done. It will still be useful, however, to get your feedback this weekend. Thanks!

Stuck in perma-fall at (Standard): You are on server 17 at r1 lx1480 ly48 i2049 cInside ox-76.99 oy3.03 oz-235.82 h78.8. Game timestamp 492956752.233. (Standard): Q:0x70030E50

Lag increasing over time while latency remains in the 31.3-38.7 range, but a spellcast or weapon swap individually is unlikely to register, but hitting it several times results multiple casts or "You are already wearing this weapon set." Individual item swaps have the same result, but may equip and activate a "clicky" when they finally do register.

Is it possible this sort of "infinite falling" is adding effects to the queue (fall damage?) and dragging down the server?

[GoldyGopher]

After playing all weekend on Khyber; running almost exclusively R1 to 4 the entire time. I Played three characters in Level 4-7, 15-17, and 24-25.

Lag was better, most of the time. When it was bad, it was bad for an entire quest. Not unplayable bad, for the most part when it popped up, but lots of dry fires of spells and ranged attacks, attacks against you weren't registering, until they do all at once. There were half-a-dozenish bouts of freeze lag for me over the weekend. For me all of these appeared to be on servers 15, 16, 17 according to the /loc command.

[Cordovan]

Thank you for these reports!

[Chacka_DDO]

Thank you for these reports!

I would like to give you an objective and helpful request regarding lag after the work you did but I feel not really like I can.
The delay until you got your reaper "stuff" loaded at the start of a quest is MUCH better now and if this delay/lag/server-load-issue is affecting not only my instance (it is not a big issue to wait even a minute at the start of a quest) then this should certainly do something for the game performance, just be logic.
But what I can say for sure is that the start of a quest on reaper feels much better now and thanks for this!

Other things...
During the last days after the patch, I experienced only a few bearable lag issues but it is hard to say if this is significantly better than before.
And only one really bad issue that was in the quest Beyond the Rift where we had literally endless lag after the boss Giismekhan (https://ddowiki.com/page/Giismekhan) this was maybe because the script for the fight was not correctly working (the dretches remained inactive and unattackable and the gate did not open) and maybe went "mad" and this may be made the whole instance "freeze" on the server (the whole party was almost not able to move). The only thing we were able to do was cancel the DDO client (not even recall or log out was possible) and pull the character out of the instance (for example logging to the hall of heroes) and then reset the quest.
I can imagine such events affect more than one quest and maybe even the whole server and others see lag with no reason even in public areas.
But I assume this had nothing to do with the fixes you released in the latest update.

[DYWYPI]

U51 Shadowdancer did not really deliver anything beneficial for tactical stealth play style. Thus during this month I've been playing DDO less than usual...

https://images2.imgbox.com/56/66/AigLonWG_o.png

Yesterday, I disturbed one of the hardcore Unfoog hackers; someone called Kontroller apparently. He was using an IRC bot to auto alert him of my presence during the annual TNNT.

Nonetheless within DDO, I haven't noticed any perceived improvement with game performance recently.

[VinoeWhines]

Thank you for these reports!

S. Dancer has been lagging behind all the other Destinies, so far the Performance has been so bad that I can't even select a Tier V feat in Weird, which was similar to Consume but is now gone(for unknown reasons). It's gated us away from Tree.

Epic Moment lags behind other Epic Moments that the character has to be in position to get hit every time in order for a proc to go off, if it doesn't go off, your dead or left for dead. All other Epic Moments just go off on Trees and doesn't rely on getting hit. In Legendary Casual and Normal I don't see this issue come up.

Is there going to be a pass to fix the lag or are the hot fixes going to eventually cover these issues? Asking for a frenemy.

So far S. Dancer is No Bueno, Very Bad...Wanan S.Dancer.
Let's Go S. Dancer.

[SouCarioca]

Phaaze on Cannith

Playing this evening 5-7pm est

I noticed

zero reaper lag

Zero complete locked up lag

Zero rubberbanding

I did notice a handful of times my spells would not cast properly or the spell would not happen but the enemies died anyway. So spell lag of somekind. It happened 3-4 times per quest and it would happen to 100% spells cast for like 3 seconds then be fine for 5 minutes.

This still happens and is true of Eldritch Strike as well. I saw this yesterday in Eveningstar with my EK Swashbuckler. The mini-boss in Outbreak in the left wing kept getting his HP reset to maximum too. That was unexpected. I would fight him and suddenly he would go back to his starting point. I would follow and find his HP was now back to full. I suddenly found myself forced to be very careful about not backing up too much.

[Cantor]

Have seen bad lag so many times in i2049, that if we hitch early in a quest we do a /loc and check for it.

[Dulcimerist]

Several players can't even log into the game anymore after the 51.2 update on Wednesday:
https://www.ddo.com/forums/showthread.php/528770-connection-failed
https://www.ddo.com/forums/showthread.php/528799-Connection-Failed-You-do-not-have-the-current-version-of-the-client-installed

I've never seen that error message after a patch, but wonder if the Legacy Client is no longer being recognized when trying to enter the game worlds.

[newmart]

I have lag when i climb stairs and jump, since i started to play the game.

Some violent motions (such as being lifted by vapor steam in The Pit 3rd furnace for exemple, also spies in the house and many others) ALWAYS is laggy and is impossible to aim any plataform, needing to retry many times to reach acidently where i want to land.

Besides that game lagged saturday night (4th december) a lot doing Soul splitter content. Also some days before in Memoirs of and illusory larcerner the room when archer spawns (bar), did not spawn them, neither the sub-boss, or could talk to them. We reentered and one of the archers become unhittable behind wall. This room in this quest is particulary bugged ever since hire and pets generally do nothing inside it.

[VinoeWhines]

I noticed lag in dungeons that cause death when in the instance, I'm looking that I clearly am away from the arc of the swing of the mob and even though on our side of the interaction screen it should be a miss, it shows that we have been killed.

I thought maybe it was only happening intermittently on my end but I've seen it happening to other players when looking at them jump away and they are at least a horizontal human and a half length away, their soulstone also touches the floor in shame.

How far does a glancing blow, affect, getting hit in game, 15 yards? FUMBLE!(John Madden voice)