gaxpar
01-27-2021, 12:50 PM
After the cyber punk and sony SAGA ...
https://www.cnn.com/2020/12/17/cnn-underscored/how-to-get-a-refund-on-cyberpunk-2077/index.html
https://www.polygon.com/2020/12/17/22188013/cyberpunk-2077-ps4-refunds-playstation-store
Microsoft (Xbox) backed out of a price increase on their xbox live subscription fees due to majorly negative feedback .
Now another example of customers service relationship after feedback . Microsoft back out and apologizes .
CEO Phil Spencer came out publicly .Congratz on the transparency and professionalism
https://www.republicworld.com/technology-news/gaming/xbox-head-phil-spencer-apologizes-on-twitter-for-xbox-live-gold-pricing-changes.html
https://www.aroged.com/2021/01/23/microsoft-apologizes-and-turns-around-the-price-of-xbox-live-gold-does-not-change/
Maybe SSG should start taking a look around your customers are incredibly loyal and you have been used to that and therefore you have been excused delivering under par product in many aspects of your game .
1- sadly you have an inexistent customer service (worst of the industry out of all games i ever played ...)Never a word on that
2- server stability ... worst of all the games i play any games on CPU XBOX LIVE even PS4/5 pretty quiet about that except the generic were working on it but never deliver (maybe another data center move ) ?
3- graphics and game user friendly fonctions for new out of the box players (which are clearly not a targeted audience )
4-Rebooting servers to decrease lag and server performance ? never ever heard of a gaming company that does it aside from here ...
Never able to give definitive dates on the delivery of your products , always approximation guesstimates and never anything clearly stated .
How about taking a page out of Sony and Microsoft book recognize what is wrong openly apologize and give a clear path ahead to your customers on what the plans are to correct the situation on the lag and other problems .
an inactive DDO gamer , i logged on and it took 8 seconds to open the AH and tried again and it was taking 5-6 seconds to detach mail never had that anywhere else ... i logged out .
Check other games lag threads are almost inexistent , never hear about it in party on the headset i mean NEVER and ... in 2021 with 1 gig connections and fiber optics lag is a thing of the past even on a 30 meg connections .
Kinda tired of hearing people say they dont have the budget or whatever , if i got to a restaurant and the meat has worms in it i dont really care that the owner is going through a tough financial time i wont pay for a meal with worms in it most people wont lol .
I will go where a i get a good quality meal for the prices advertised and , where the waitress delivers it in a timely fashion . Therefore not playing DDO ATM also returning players dont want to put 40 hours a week to bring their character to a decent level of power .
Another gem for you guys in any game in the industry any player want their character to be significant and meaningful in a group , here it is impossible if you dont have 2000 hours on a single character or if you spent 3000 $$$
Add the lag and the rest of the mess , well playing a variety of other games right now . None of them lag .
https://www.cnn.com/2020/12/17/cnn-underscored/how-to-get-a-refund-on-cyberpunk-2077/index.html
https://www.polygon.com/2020/12/17/22188013/cyberpunk-2077-ps4-refunds-playstation-store
Microsoft (Xbox) backed out of a price increase on their xbox live subscription fees due to majorly negative feedback .
Now another example of customers service relationship after feedback . Microsoft back out and apologizes .
CEO Phil Spencer came out publicly .Congratz on the transparency and professionalism
https://www.republicworld.com/technology-news/gaming/xbox-head-phil-spencer-apologizes-on-twitter-for-xbox-live-gold-pricing-changes.html
https://www.aroged.com/2021/01/23/microsoft-apologizes-and-turns-around-the-price-of-xbox-live-gold-does-not-change/
Maybe SSG should start taking a look around your customers are incredibly loyal and you have been used to that and therefore you have been excused delivering under par product in many aspects of your game .
1- sadly you have an inexistent customer service (worst of the industry out of all games i ever played ...)Never a word on that
2- server stability ... worst of all the games i play any games on CPU XBOX LIVE even PS4/5 pretty quiet about that except the generic were working on it but never deliver (maybe another data center move ) ?
3- graphics and game user friendly fonctions for new out of the box players (which are clearly not a targeted audience )
4-Rebooting servers to decrease lag and server performance ? never ever heard of a gaming company that does it aside from here ...
Never able to give definitive dates on the delivery of your products , always approximation guesstimates and never anything clearly stated .
How about taking a page out of Sony and Microsoft book recognize what is wrong openly apologize and give a clear path ahead to your customers on what the plans are to correct the situation on the lag and other problems .
an inactive DDO gamer , i logged on and it took 8 seconds to open the AH and tried again and it was taking 5-6 seconds to detach mail never had that anywhere else ... i logged out .
Check other games lag threads are almost inexistent , never hear about it in party on the headset i mean NEVER and ... in 2021 with 1 gig connections and fiber optics lag is a thing of the past even on a 30 meg connections .
Kinda tired of hearing people say they dont have the budget or whatever , if i got to a restaurant and the meat has worms in it i dont really care that the owner is going through a tough financial time i wont pay for a meal with worms in it most people wont lol .
I will go where a i get a good quality meal for the prices advertised and , where the waitress delivers it in a timely fashion . Therefore not playing DDO ATM also returning players dont want to put 40 hours a week to bring their character to a decent level of power .
Another gem for you guys in any game in the industry any player want their character to be significant and meaningful in a group , here it is impossible if you dont have 2000 hours on a single character or if you spent 3000 $$$
Add the lag and the rest of the mess , well playing a variety of other games right now . None of them lag .