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View Full Version : DDO store not giving the discovery potions on higher tier bundles



tygara
06-28-2019, 06:36 AM
So, I wanted to buy the 50€ bundle, since its double bonus points, and you receive on top of it a greater discovery potions.
Seems though that second part is a lie, since it only shows to be giving a discovery potion on the 2 lowest bundles. I think it may have to do with the fact that I am European and theirfor am paying in € ...

When going to checkout, it shows on the lower tier bundle that it is giving the discovery potion on top of the DDO points, while you try to check out the 50€ bundle, it doesn't give that potion in the checkout list!

Can you folks please fix this, so that us Europeans can aswell receive the bonus item on the higher tier bundles, thnx





PS I would upload some pictures of my ddo store, but I cannot seem to upload any attachments at the moment

LightBear
06-28-2019, 07:05 AM
Perhaps a delay?

At least that is what I am experiencing as of late with the store.
(Which sucks when buying a goldseal hire mid quest and low on hp while a 50%xp pot is running. :( )

SSG_RedPanda
06-28-2019, 09:09 AM
So, I wanted to buy the 50€ bundle, since its double bonus points, and you receive on top of it a greater discovery potions.
Seems though that second part is a lie, since it only shows to be giving a discovery potion on the 2 lowest bundles. I think it may have to do with the fact that I am European and theirfor am paying in € ...

When going to checkout, it shows on the lower tier bundle that it is giving the discovery potion on top of the DDO points, while you try to check out the 50€ bundle, it doesn't give that potion in the checkout list!

Can you folks please fix this, so that us Europeans can aswell receive the bonus item on the higher tier bundles, thnx





PS I would upload some pictures of my ddo store, but I cannot seem to upload any attachments at the moment

Hey there. This is my fault. I did not set up the system properly for the EU/GBP stores. It should be fixed. Please send us a ticket and we'll be able to get you your bonus item. Thanks!

tygara
06-28-2019, 09:58 AM
Hey there. This is my fault. I did not set up the system properly for the EU/GBP stores. It should be fixed. Please send us a ticket and we'll be able to get you your bonus item. Thanks!


Thnx Panda,
Seems to be fixed in the ddo store now.
I personally didn't buy the points yet, as I thought it might have been a mistake and somebody forgot something somewhere.
Now that it has been activated, ill make the purchase :D
Have a nice day all!