Has This Ever Happened to Anyone Else?

[Fedora1]

I have been playing DDO for about 10 years, and this is a first time experience for me. I was in the middle of a quest when I got DC'd with the message "You are being logged out because you have logged in to server Argonnessen". I was on G-Land at the time this happened. When I tried to log back in I got the message "Incorrect username or bad password". I freaked out just a little... Okay it was more of a moderate freak-out. So I quickly pulled up my email to see if I got any of those "password change" notification emails from SSG, and fortunately there weren't any. So I went to https://myaccount.turbine.com/index.php anyway to see if I could change my password, and was successful. After which, I did get an email about chaning my password. I logged back in to G-Land, no problem. Logged of, then back in to Argo. A quick look at my character, bank, etc. and everything seemed to be in order.

Has this ever happened to anyone else? Was it a glitch? Was it someone that guessed my username and p/w just to see if he could, then logged off without doing anything - either scared/surprised he got in, or something similar? Did I just fat-finger my password due to nerves when I tried to log in after getting DC'd?

[SiliconScout]

I have been playing DDO for about 10 years, and this is a first time experience for me. I was in the middle of a quest when I got DC'd with the message "You are being logged out because you have logged in to server Argonnessen". I was on G-Land at the time this happened. When I tried to log back in I got the message "Incorrect username or bad password". I freaked out just a little... Okay it was more of a moderate freak-out. So I quickly pulled up my email to see if I got any of those "password change" notification emails from SSG, and fortunately there weren't any. So I went to https://myaccount.turbine.com/index.php anyway to see if I could change my password, and was successful. After which, I did get an email about chaning my password. I logged back in to G-Land, no problem. Logged of, then back in to Argo. A quick look at my character, bank, etc. and everything seemed to be in order.

Has this ever happened to anyone else? Was it a glitch? Was it someone that guessed my username and p/w just to see if he could, then logged off without doing anything - either scared/surprised he got in, or something similar? Did I just fat-finger my password due to nerves when I tried to log in after getting DC'd?Been around since launch myself and this is the first I have ever herd of this specific issue.

If it's a glitch its interesting that it thought you were in another server. You ever share your password? I know, for example, that my wife knows mine so if she's farming tokens she can logon with one of my toons and pass them if she needs to rather than asking me to get on the machine and do it.

If it's a hack .. well that would ALSO be a first for me hearing about it. Was your password relatively simple / straight forward? It could be a lucky guess or getting caught by a brute force attempt.

For the record a password like Window Unicorn Brown Kite is more secure than what most that people might pick toss in a special character and some numbers so it's W!nd0w Unicorn #Brown Kit3 and there's not a dictionary attack in the world that will ever get it and even a brute force shot at it will be completely impractical.

[Fedora1]

Thanks for the reply. I never share my p/w with anyone, and I am the only one in my household that plays DDO.

As an update, it just happened two more times, within a couple of minutes of each other. I was near the end of Delara's 1 on G-Land when I got the same boot and message about being logged in to Cannith. This time I got right back in with my recently changed p/w. Finished Deleras, then got booted again a minute later with the same message, thie time for Argo (again).

What the heck?

[Aelonwy]

I've never heard of this particular issue but about two years back or so there was a thread someone posted about logging in on his usual account in the absolutely normal way and when he came to the character select screen had none of his usual characters but someone else's. He said he immediately quit out in surprise, came to post his thread and when he logged back in again all was fine.

I don't remember much of anything else in the thread except forum posters theorizing maybe he logged into a server he hadn't been on in years and had forgotten the characters.

[Hobgoblin]

that particular message is what I get when i log onto the same account by accident trying to log my alt account on

just saying that it has happened more then once really worry me.....

[Jaxtan]

Have you been experiencing an increase in lag related events? I have experienced an increase in lag related events that have dc'd me while entering and leaving instances the last several weeks. One time I logged back in and there were no characters on the intro screen, so I logged out, waited a few minutes, and logged back in and everything was back to normal. My impression is the significant increase in lag events is causing a host of issues, including those related to the recent increase in TR disasters.

[Fedora1]

that particular message is what I get when i log onto the same account by accident trying to log my alt account on

just saying that it has happened more then once really worry me.....

Yep. I do have a couple alt accounts (both premium, but rarely used). I tried the dual box thing for a while, but it didn't appeal to me so now I use one for a couple of mules and that's about it. Might log into it once a month or so. The other account is maybe once in 3-4 months for no other reason than to refresh my memory on what is there. lol

I've never kicked myself off though. I have typed the wrong p/w for the wrong account every once in a while, but not while I am logged in to another account using it.

[Fedora1]

Have you been experiencing an increase in lag related events? I have experienced an increase in lag related events that have dc'd me while entering and leaving instances the last several weeks. One time I logged back in and there were no characters on the intro screen, so I logged out, waited a few minutes, and logged back in and everything was back to normal. My impression is the significant increase in lag events is causing a host of issues, including those related to the recent increase in TR disasters.

I had no personal issues with lag today at all, but have noticed a couple minor lag-related issues here and there over the past couple months. I certainly hope this is a glitch and not a hack attempt.

[Fedora1]

I've never heard of this particular issue but about two years back or so there was a thread someone posted about logging in on his usual account in the absolutely normal way and when he came to the character select screen had none of his usual characters but someone else's. He said he immediately quit out in surprise, came to post his thread and when he logged back in again all was fine.

I don't remember much of anything else in the thread except forum posters theorizing maybe he logged into a server he hadn't been on in years and had forgotten the characters.

I don't remember that thread, but thanks for the reply. That's really weird!

[NemesisAlien]

I have been playing DDO for about 10 years, and this is a first time experience for me. I was in the middle of a quest when I got DC'd with the message "You are being logged out because you have logged in to server Argonnessen". I was on G-Land at the time this happened. When I tried to log back in I got the message "Incorrect username or bad password". I freaked out just a little... Okay it was more of a moderate freak-out. So I quickly pulled up my email to see if I got any of those "password change" notification emails from SSG, and fortunately there weren't any. So I went to https://myaccount.turbine.com/index.php anyway to see if I could change my password, and was successful. After which, I did get an email about chaning my password. I logged back in to G-Land, no problem. Logged of, then back in to Argo. A quick look at my character, bank, etc. and everything seemed to be in order.

Has this ever happened to anyone else? Was it a glitch? Was it someone that guessed my username and p/w just to see if he could, then logged off without doing anything - either scared/surprised he got in, or something similar? Did I just fat-finger my password due to nerves when I tried to log in after getting DC'd?

It just happened to me, but says i'm in sarona, was in orion, memory lapse quest, just about to go for boss fight too... -_-"

[Nonesuch2008]

I don't remember that thread, but thanks for the reply. That's really weird!

I remember that other thread too, but your issue is scarier in it's own way. Being active on one box and having a DC originating from another server login would spook me big time.

Looks like this might not be isolated based on the next post, please keep us informed on anything that you find out.

[Fedora1]

It just happened to me, but says i'm in sarona, was in orion, memory lapse quest, just about to go for boss fight too... -_-"

So maybe this is a glitchy thing after all, and not hack attempts?

[Fedora1]

I remember that other thread too, but your issue is scarier in it's own way. Being active on one box and having a DC originating from another server login would spook me big time.

Yes, I was (and still am) spooked.


Looks like this might not be isolated based on the next post, please keep us informed on anything that you find out.

I certainly will. I did send a PM to Lynnabel. She has a great reputation for being helpful. :)

[NemesisAlien]

So maybe this is a glitchy thing after all, and not hack attempts?

¯\_(")_/¯

[LucidLTS]

I have been playing DDO for about 10 years, and this is a first time experience for me. I was in the middle of a quest when I got DC'd with the message "You are being logged out because you have logged in to server Argonnessen". I was on G-Land at the time this happened. When I tried to log back in I got the message "Incorrect username or bad password". I freaked out just a little... Okay it was more of a moderate freak-out. So I quickly pulled up my email to see if I got any of those "password change" notification emails from SSG, and fortunately there weren't any. So I went to https://myaccount.turbine.com/index.php anyway to see if I could change my password, and was successful. After which, I did get an email about chaning my password. I logged back in to G-Land, no problem. Logged of, then back in to Argo. A quick look at my character, bank, etc. and everything seemed to be in order.

Has this ever happened to anyone else? Was it a glitch? Was it someone that guessed my username and p/w just to see if he could, then logged off without doing anything - either scared/surprised he got in, or something similar? Did I just fat-finger my password due to nerves when I tried to log in after getting DC'd?

A couple of quick thoughts - when you changed your password, did you change it to something different from the original, or back to the original? You should definitely not use a password you have used before.

Also, you should check your computer for malware, if you have been infected it could be shipping your credentials to a remote hacker who is testing to make sure it's working - in that case your account means nothing to him, it's verifying access to your computer that matters. Probably not as installing DDO to test credentials is wasteful and hackers are generally efficient, but damaging enough to at least try to rule out.

Good luck with this and please do keep us posted, I've long thought the change to using game credentials to log into the forum was a bad change and I'm hoping that's not the source.

[Fedora1]

A couple of quick thoughts - when you changed your password, did you change it to something different from the original, or back to the original? You should definitely not use a password you have used before.

Also, you should check your computer for malware, if you have been infected it could be shipping your credentials to a remote hacker who is testing to make sure it's working - in that case your account means nothing to him, it's verifying access to your computer that matters. Probably not as installing DDO to test credentials is wasteful and hackers are generally efficient, but damaging enough to at least try to rule out.

Good luck with this and please do keep us posted, I've long thought the change to using game credentials to log into the forum was a bad change and I'm hoping that's not the source.

Thanks for the reply, I will keep everyone posted.

I changed my p/w to a much stronger p/w, one I have never used before.

My forum account (this one) is actually tied to one of my alt (premium) accounts, as my main account never converted over to the forums back when they made the changes (2012/2013 ish?). So I have not logged in with my "main" forum account in several years, which is the one the weird stuff is happening on.

[LurkingVeteran]

Statistically, the way most MMO accounts get hacked is actually not at the server, but trojaning the users computer, keylogging their login/pw and then stealing the account. If I were you, I would look at what is running on the computer, do some full AV scans and possibly try some malware detector. It could just be a server-side bug, but better safe than sorry.

[Greantun]

Thanks for the reply, I will keep everyone posted.

I changed my p/w to a much stronger p/w, one I have never used before.

My forum account (this one) is actually tied to one of my alt (premium) accounts, as my main account never converted over to the forums back when they made the changes (2012/2013 ish?). So I have not logged in with my "main" forum account in several years, which is the one the weird stuff is happening on.

You should also make sure that you change your email password as well. If the person knows your email password, they can use that to recover the main one. Also, if the email supports some strong two factor (authenticator for example), then make sure you add that.

Two-factor is the best way to protect your account, it is based on something you have, that an attacker can't have. They can't guess a number that changes every 30 seconds like with authenticators.

These apps are available on every phone, and on both Mac and PC desktops.

[Bluebird6757]

Yes, the same thing happened to me this morning (about 3 hrs ago). I was on Gland and got booted because it said I logged onto Wayfinder. I was able to log back in right away though. My password is a random jumble of letters, upper and lower case, and special characters. It won't be guessed and unlikely to be brute forced. The only person who knows it is my husband, and he was nowhere near a computer at the time. I'm actually a little relieved to hear it's happened to others, I think maybe it was just a lag-related glitch.

[Fedora1]

I'm actually a little relieved to hear it's happened to others, I think maybe it was just a lag-related glitch.

Same here! Thanks for posting!

[Cableman]

Happened to both a friend and I yesterday as well at the same time in a quest. Don't remember which quest, but we both got the "You've been booted from the server because your account has logged into x server."

[NemesisAlien]

That makes it 5 known people with x number of unknown people, which means its a server end issue. Time to deploy network team...

[Cableman]

Just happened to my friend again today.

[Fedora1]

Just happened to my friend again today.

Well, after those 3 times this morning, so far it has not happened to me again. Not sure if it made a difference, but after the third time I did shut down and restart my client.

[Ullikummis]

This happened to me a couple of times over the weekend.

Always, it said I was logged into the server I had been logged into previous to my current server (I have a few alts I like to run on another server)

It did not appear that any character had been logged in. (Last log in on the guild roster showed nothing recent for my characters on the server)

Nothing appeared to be missing.

Hopefully, just a server glitch, but I have a shiny new password just in case...

[Deathdefy]

It sounds enormously to me like a bad guy is logging into people's accounts on different servers. Though it's odd they haven't logged into any characters. They could be preparing some sort of automated login script but that's a pretty long bow.

I appreciate no one likes, "Freak out now" posts, but I would change my password. If you've done so I'd relax but if there are any other accounts of value you've used the same credentials for I'd change them too.

I think it is likely someone is using a list of Passwords/Usernames from somewhere combined with the DDO breach.

The DDO breach from April 2013:

"Dungeons & Dragons Online: In April 2013, the interactive video game Dungeons & Dragons Online suffered a data breach that exposed almost 1.6M players' accounts. The data was being actively traded on underground forums and included email addresses, birth dates and password hashes.

Compromised data: Dates of birth, Email addresses, IP addresses, Passwords, Usernames, Website activity"

Assuming the hashed passwords were uncrackable, someone could still have combined this data with a 2nd breach that does have user passwords in an accessible format somewhere else, so they went:
- match email addresses between DDO and 2nd breach to find DDO account usernames,
- try password from 2nd breach against that username

NemesisAlien's join date is Sep 2013, which could debunk that, but I know people join forums later than playing the game.

EDIT: Nah. Fedora1 changed his password soon after initial weird login.

[Fedora1]

I appreciate no one likes, "Freak out now" posts, but I would change my password. If you've done so I'd relax but if there are any other accounts of value you've used the same credentials for I'd change them too.

I think it is likely someone is using a list of Passwords/Usernames from somewhere combined with the DDO breach.

After it happened to me the first time this morning I did change my p/w to a very long one with upper/lower/number/special characters. An hour or so later it happened again, and then again 10 minutes later. So if they were using a list previously obtained, they would not have gotten in to my account the 2nd and 3rd time.

[Deathdefy]

After it happened to me the first time this morning I did change my p/w to a very long one with upper/lower/number/special characters. An hour or so later it happened again, and then again 10 minutes later. So if they were using a list previously obtained, they would not have gotten in to my account the 2nd and 3rd time.

Roger. Theory scrapped.

[NemesisAlien]

Should be over tomorrow, after server restart, if not means server and backup server gossiping too much...

[NemesisAlien]

It sounds enormously to me like a bad guy is logging into people's accounts on different servers. Though it's odd they haven't logged into any characters. They could be preparing some sort of automated login script but that's a pretty long bow.

I appreciate no one likes, "Freak out now" posts, but I would change my password. If you've done so I'd relax but if there are any other accounts of value you've used the same credentials for I'd change them too.

I think it is likely someone is using a list of Passwords/Usernames from somewhere combined with the DDO breach.

The DDO breach from April 2013:

"Dungeons & Dragons Online: In April 2013, the interactive video game Dungeons & Dragons Online suffered a data breach that exposed almost 1.6M players' accounts. The data was being actively traded on underground forums and included email addresses, birth dates and password hashes.

Compromised data: Dates of birth, Email addresses, IP addresses, Passwords, Usernames, Website activity"

Assuming the hashed passwords were uncrackable, someone could still have combined this data with a 2nd breach that does have user passwords in an accessible format somewhere else, so they went:
- match email addresses between DDO and 2nd breach to find DDO account usernames,
- try password from 2nd breach against that username

NemesisAlien's join date is Sep 2013, which could debunk that, but I know people join forums later than playing the game.

EDIT: Nah. Fedora1 changed his password soon after initial weird login.

Oh i'm one of those who joined the forum much much later :D

Just look how pathetic my post counts are ;)

[AbyssalMage]

I have been playing DDO for about 10 years, and this is a first time experience for me. I was in the middle of a quest when I got DC'd with the message "You are being logged out because you have logged in to server Argonnessen". I was on G-Land at the time this happened. When I tried to log back in I got the message "Incorrect username or bad password". I freaked out just a little... Okay it was more of a moderate freak-out. So I quickly pulled up my email to see if I got any of those "password change" notification emails from SSG, and fortunately there weren't any. So I went to https://myaccount.turbine.com/index.php anyway to see if I could change my password, and was successful. After which, I did get an email about chaning my password. I logged back in to G-Land, no problem. Logged of, then back in to Argo. A quick look at my character, bank, etc. and everything seemed to be in order.

Has this ever happened to anyone else? Was it a glitch? Was it someone that guessed my username and p/w just to see if he could, then logged off without doing anything - either scared/surprised he got in, or something similar? Did I just fat-finger my password due to nerves when I tried to log in after getting DC'd?
I've never gotten the first message. And I have literally DC'd myself more times than I care because I forgot to select my second account on login.

I've seen the second one a lot. Mainly because I accidentally hit "Caps Lock" at some point and then tried to enter my password.

[Selvera]

I got both errors mentioned above; the first time I was automatically loggedout without warning to the character select screen; I saw a list of completely different characters (looked like they had some Chinese names or something); then a few seconds later (I hadn't pressed anything except maybe the scrollbar for characters) it reverted back to my own characters; I was able to get back into the game and I was still in the party/quest I had DC'd from.

The second time it didn't happen to me; but rather everyone else in the group (3 people) suddenly disconnected at the same time. Two of them logged back in within a couple minutes; and mentioned that there was an error message that they'd been disconnected because they logged onto Thelanis. They both mentioned having Thelanis characters due to favor farming. (Note: I play on Sarlona)

The third time I got a disconnect with the error message that I had logged into Wayfinder. I was able to immediately log back in and was still in the group/quest that I had disconnected from without issue.

All of these happened pretty recently (within the last week or so). It's a bit worrying.

[AbyssalMage]

Friend I play with just got the message about 1 hour ago. Hopefully it isn't malicious and SSG can get it fixed.

[QueenOfTheHook]

This happened to me early this morning (between 1am and 2am CST), both times I was on Sarlona and it says I was logged into Orien (which is my main server). After the first, I immediately changed my password and restarted client to make sure it was activated. Then within minutes, I was booted with the same message. Nothing seems amiss with my stuff, but what would have happened if I wasn't there to take control immediately?

[locus]

This has started happening to me + friend constantly today. Both at the same time, different PCs, same IP. It has to be game/patch or server issues. (Sarlona). Over a dozen times, multiple quests interrupted - one of them was mid fight in a quest and we got booted to the inn in Ravenloft, reaper quest entirely reset and not active. Weird.

Not malicious either, just a bug. Checking the accounts for logons on the servers in question shows no logons recently. Only happened on our main accts, not quest openers or storage. Most happened in quests, usually when transitioning between maps. One time on ship.

This used to happen ages ago - like 2010 and 2012ish. Guess its back :/

And by the way, you can also log into multiple servers at the same time - another account that hasn't experienced any dumping out of game can log in to 3+ servers at the same time. Something is off with server logins.

[locus]

double post

[Fedora1]

And by the way, you can also log into multiple servers at the same time - another account that hasn't experienced any dumping out of game can log in to 3+ servers at the same time. Something is off with server logins.

Wow, that's weird, and combined with all the other experiences, and the fact that this is all happening very recently (most accounts look like the last week or so), and that no malicious activity (missing items, unauthorized p/w changes) seems to be happening definitely makes me think this is a server-side issue.

[locus]

Wow, that's weird, and combined with all the other experiences, and the fact that this is all happening very recently (most accounts look like the last week or so), and that no malicious activity (missing items, unauthorized p/w changes) seems to be happening definitely makes me think this is a server-side issue.

Yep, definitely, so I wouldn't freak out. We changed passwords 1-2x tonight to check it (I did once) and it still happened and dumped us out. The two accounts (mains) were ones I would regularly log on to do daily rolls on, and earlier this past week I noticed that I would have multiple tabs open, instead of launcher -> next server -> login killing the previous instance, so it was very noticable when I had multiple servers I was on. It was never more than two servers though - until tonight, when I used a storage account (which I used to check if any actual logon of main accts was going on - nope) and noticed I could be logged on up to 3-4 (maybe more) servers at once. So - something happened with server kicks this week and imo it got worse today.

[J1NG]

Not quite what's been described here. Also not 100% certain it happened the same way.

Was multi-boxing at the time, moving stuff between characters. When one account (my main) shot up a message and logged me off. I didn't read it at the time as my mouse was clicking right over the spot as the message came up. Thought nothing of it as I thought it might have been family logging in elsewhere.

Logged out for a few hours as I sorted some real life stuff out, came back and logged in, nothing untowards. But then I noticed 3 hotbars had changed; 3 ability icons had been completely removed. Checking everything over, I noted that nothing else had changed, only the removal of those 2 abilities ont the hotbar. And only on my main and that one character only.

Was weird. Nothing else has happened since. But reading this thread now, I'm fairly certain it's going to be related in some fashion.

J1NG

[LightBear]

Not quite what's been described here. Also not 100% certain it happened the same way.

Was multi-boxing at the time, moving stuff between characters. When one account (my main) shot up a message and logged me off. I didn't read it at the time as my mouse was clicking right over the spot as the message came up. Thought nothing of it as I thought it might have been family logging in elsewhere.

Logged out for a few hours as I sorted some real life stuff out, came back and logged in, nothing untowards. But then I noticed 3 hotbars had changed; 3 ability icons had been completely removed. Checking everything over, I noted that nothing else had changed, only the removal of those 2 abilities ont the hotbar. And only on my main and that one character only.

Was weird. Nothing else has happened since. But reading this thread now, I'm fairly certain it's going to be related in some fashion.

J1NG

Had the same hotbar issue yesterday, did not think much of it until now.
Sounds like a sneak rollback has taken place?

[J1NG]

Had the same hotbar issue yesterday, did not think much of it until now.
Sounds like a sneak rollback has taken place?

Unsure.

I know in my case no family member logged in. So those icons going from the hotbar was definitely weird. But unsure how a rollback could have affected it, because the icons on the main toon have been setup in that fashion for more than 9 months now. So if there was a rollback, it would have rolled VERY far back.

It's all sorts of weird when thinking about it.

J1NG

[Xanthrawl]

Had the same hotbar issue yesterday, did not think much of it until now.
Sounds like a sneak rollback has taken place?

Possible, though unlikely. At least not intentionally. To my knowledge, they have only done a handful of rollbacks ever, and I don't believe they've done them since the store was implemented though I may be wrong.

J1NG mentioned he was clicking when the pop-up came up. It's possible his mouse dragged stuff off the bar - happens to be when the game stutters. Some people lock their hotbars so this doesn't happen.

It's also possible that someone else logged into his acct. He mentioned a lack of alarm as he thought it was family, so other people know his credentials. It's possible someone else logged in and messed with the bars.

The other reports say nothing was amiss. If these were malicious attacks, something worse than hotbars would be awry. It's probably just the servers' death throes. God knows there's been enough lag recently. Probably a large piece of the TR glitches as well.

Been a fun ride, y'all. D000M!

[J1NG]

Now you mention it, I wouldn't be surprised if the mouse during the sudden pop-up did something prior to shutting it down. But the weird thing was, the icons were not all in the same area. Literally separated by so much distance between each, it would be really difficult to see how that could have happened as it wasn't all bunched up together icons.

Also, as you have suggested (a good suggestion), locking the bars down now on the main. As there's no reason to move anything until new gear gets released, is farmed and replaces existing gear anyway.

But I'll still keep an open eye on anything DDO related. Just weirds you out when you think about how odd it transpired.

J1NG

[SeqenenreTao]

A completely uninformed, off-the-cuff, conspiracy theory...

...could SSG be testing / prepping server migration and / or consolidation? Thus the cross-server confusion...

Boo!

S.

[Xanthrawl]

A completely uninformed, off-the-cuff, conspiracy theory...

...could SSG be testing / prepping server migration and / or consolidation? Thus the cross-server confusion...

Boo!

S.

Possible, though unlikely.

With SSG, you never know. Because they won't tell you. I would hope given their less-than-stellar-track-record that they'd give us a heads up on something of this magnitude. "Hey guys, you may experience some oddities while we run some tests internally. Please let us know if you have any negative effects from these tests." Of course, that would require communicating. And it opens the door to "bad actors", a real fear here on DDO.

[LightBear]

Unsure.

I know in my case no family member logged in. So those icons going from the hotbar was definitely weird. But unsure how a rollback could have affected it, because the icons on the main toon have been setup in that fashion for more than 9 months now. So if there was a rollback, it would have rolled VERY far back.

It's all sorts of weird when thinking about it.

J1NG

Thinking back again a bit more. The one thing consistent with other reports is the sudden client shutdown in between.
Tho this time done manually by me as I was hanging on a loading screen while Finishing Out from a finished quest.

[DrowsworD]

This happened to me yesterday (~noon EST). I was checking inventory and suddenly got the message and booted. Logged back and it happened again in about 10 minutes. Then once again though I was on a different server.

After that I changed my password. It hasn't happened since the password change.


I have been playing DDO for about 10 years, and this is a first time experience for me. I was in the middle of a quest when I got DC'd with the message "You are being logged out because you have logged in to server Argonnessen". I was on G-Land at the time this happened.

[Vooduspyce]

This happened to me too, about 2am EST. While playing on Sarlona, the game crashed and a message said the game closed because I logged on to Cannith. I then logged onto my Cannith toon and right after I loaded in a messaged flashed on my screen something like "in game voice recorder starting". I've never seen this message before and I wasn't running any of my recording programs or live streaming. I was a little freaked out and changed my password.

[QueenOfTheHook]

This happened to me too, about 2am EST. While playing on Sarlona, the game crashed and a message said the game closed because I logged on to Cannith. I then logged onto my Cannith toon and right after I loaded in a messaged flashed on my screen something like "in game voice recorder starting". I've never seen this message before and I wasn't running any of my recording programs or live streaming. I was a little freaked out and changed my password.

Probably one of those times you were silently cursing that the recording wasn't running.

[Bolo_Grubb]

This has happened to me 3 times in the past week but only on my main account.

On my main account I do log into all the other servers daily for the dice rolls. For anyone this has happened to, are you also logging into the other servers regularly?

I know at least 2 other people in my guild this has happened to and one also logs onto other servers for the daily dice roll. The other has a toon they play on a different server then their main server.


This has never happened on my second account, which only ever logs into one server.

I dont believe it is any sort of hacking, but a bug in the programming related to which server your account is logged into

[Aelonwy]

I wonder why this isn't getting more attention.

[guzzlr]

I wonder why this isn't getting more attention.

Seems very odd. We have had some strange things afoot on our accounts, but they appear to be obvious glitchy, server things. A character ghost, that was NOT logged in, standing in front of me, still showing in my group, but not showing as active in the group, then looking at the who panel they logged out 18 minutes ago...then suddenly they are gone.

Strange things are afoot at the Circle K.

[NemesisAlien]

I wonder why this isn't getting more attention.

Because in IT network team is always understaffed, unappreciated and overloaded?

[Xanthrawl]

I wonder why this isn't getting more attention.

Same reason the TR glitch threads aren't getting more attention: because they don't know how to fix it.

[Zites]

quit your whining and go get your checkbooks sharn is coming;)

[locus]

Yep, for me it's the two accounts that we roll dice on. And disconnects happen to BOTH of us at the same time when questing. It just happened now, while I ran dice rolls and then sat on the ship. I will try and log in and actually hit the quit button on all servers just in case that helps. But the fact that it's both accounts being booted at same time points to something else, but who knows. (On Sarlona, mains). It is also mostly (only?) happening on servers that do not correctly boot me out when I log onto a new servers - Cannith, Argo, Ghallanda for me usually these days.

Also as to why this thread isn't getting attention - it has a pretty terrible title.

Edit: Just did normal /quits on all servers I was logged onto and relogged them all, and it STILL happened just now. It's happening to me every 10-15min :/

[Hobgoblin]

quit your whining and go get your checkbooks sharn is coming;)

dont think so.

untill i see that they are getting better i wont buy it.

[NemesisAlien]

quit your whining and go get your checkbooks sharn is coming;)

You got change?

https://media.pri.org/s3fs-public/styles/story_main/public/story/images/Zimbabwe%20Trillion_3_CROP.jpg?itok=gIUwW5qo

[Brandwynn]

This happened to the wife and I. I hoe SSG can figure it out in a hurry.

[NemesisAlien]

This happened to the wife and I. I hoe SSG can figure it out in a hurry.

Insert comment about wife and garden tool. ;)

[Dark_Helmet]

In the past 13 years, there has been more than one occasion where people were logging into their own account and were presented with someone else's characters (it happened to me). Either hardware failure or token re-use caused the issues. Hopefully, their reboot and server work alleviates the issues again.

[Fedora1]

In the past 13 years, there has been more than one occasion where people were logging into their own account and were presented with someone else's characters (it happened to me). Either hardware failure or token re-use caused the issues. Hopefully, their reboot and server work alleviates the issues again.

Based on the time of this post (01-29-2019, 06:26 PM) I'd say the reboot did not fix it.


Edit: Just did normal /quits on all servers I was logged onto and relogged them all, and it STILL happened just now. It's happening to me every 10-15min :/

[NemesisAlien]

Based on the time of this post (01-29-2019, 06:26 PM) I'd say the reboot did not fix it.

Confirm, I just got booted. Same error, this time says i'm in Argo...

[locus]

Yep, reboot did nothing. Have any of you been logging onto other servers routinely? While doing rolls yesterday on all servers I got booted a LOT - like 5 times in 40min. Then three hours later we played for a bunch of hours without incident - but neither of us logged any other servers nor played in the 3-4 hours in between.

Now when I did rolls I accidentally logged into the same server twice (Argo), and then it sat there cleaning up my connection - the server was Argo, and it wasn't twice in a row but Argo, Thelanis,. Khyber, then Argo again accidentally. The moment it cleaned up the connection it booted me out of my account (to Thelanis - a server I had just been on too). I have been doing /quits, but clearly it's not cutting off connections properly. Three hours later of not playing it seems to be ok, unless I log onto other servers.

Maybe all these issues are server connection issues that are taking hours to resolve?

[Fedora1]

A few minutes ago I was on Sarlona, and got booted with a message saying I was logged in to Thelannis.

Based on my own experiences and those of a few others speculating, perhaps it is related to the increase in logging on and off servers to do the gold rolls with the new subscription. Previously I only did the "roll through each server" once a week, and never had this happen.

OTH, I have been doing the daily roll-through for well over a month, and it just started happening a few days ago (Sunday).

Would really like to see a dev comment in on this.

[Aelonwy]

Hubby asked about it on yesterday's ddo twitch stream. I haven't watched it yet so this info is second hand but hubby said Cordovan's response was its a bug and had something to do with time or clocks. I'm sorry that doesn't make much sense to me, but maybe someone else that watched it could explain better or can dig up the link (if its even been posted to youtube yet).

[Aelonwy]

Found it.

https://www.youtube.com/watch?v=bq8RmD1SpmU

Starting around 18:51 mark or close.

[zehnvhex]

Take this with a grain of salt because DDO might do it different but:

- You log in to the server. Your client gets a login token. Part of the login token is a secure hash and usually the time of the login server.

- Normally login servers will check for date mismatches or if the token is too old. This prevents using old tokens to get in.

- For whatever reason, the login server is processing an old login token and trying to log you in. Could be the server sees an old token, sees that the date/time matches up with server time which is borked and attempts to log you in or who knows, DDO is weird.

[Fedora1]

Found it.

https://www.youtube.com/watch?v=bq8RmD1SpmU

Starting around 18:51 mark or close.

Thanks for this, I will check it out. I just got booted from G-Land, didn't see what server it said I was on because I had just finished typing a search in the AH and hit "Enter" at the exact moment the popup /boot occurred.

EDIT:
Yes, he did say it had something to do with "a data time clock issue thing with the (GLS?) authentication server". He did say they were aware and should be fixed 'soon'.

[NemesisAlien]

Thanks for this, I will check it out. I just got booted from G-Land, didn't see what server it said I was on because I had just finished typing a search in the AH and hit "Enter" at the exact moment the popup /boot occurred.

EDIT:
Yes, he did say it had something to do with "a data time clock issue thing with the (GLS?) authentication server". He did say they were aware and should be fixed 'soon'.

Means i guessed right, server issue, one other guy also, where A and B trying to be number one.

You know for years i been wondering why when i turn on my pc, clicked the DDO logo and logged in, 1st thing i see is "Server" x days ago, where i only logged in the night before. Never ever complained about it because its an inconsequential issue.

Anyway, seems backup is overriding active logs.

[locus]

Sent them a ticket yesterday afternoonish, had no kicks but some awful game lag (usually it's my isp :/) later that night and had them reply this morning that they worked on it overnight and I haven't gotten kicked. Notably it's faster to log in and out of servers now :) Thanks dudes.

So send them a ticket, if you get multiple boots, since it seems easy for them to fix.

Somewhere along the way I accumulated a randon lootgen reward from an end reward list that seemed buggy - wouldn't let me trade it, store it in shared bank, so I trashed it yesterday too. Maybe related, maybe not. Was just a random orb with a slot.

Also I mentioned that both my acct + friends would get booted at the same time. Only when we were grouped; weird eh.

The time mismatch idea is interesting and makes sense, too.



Anyway, seems backup is overriding active logs.
Yep, the one of the many times I got booted and logged back in - to the previous inn I was at, with quest reset so a rollback makes sense.

[Fedora1]

You know for years i been wondering why when i turn on my pc, clicked the DDO logo and logged in, 1st thing i see is "Server" x days ago, where i only logged in the night before.

That information gets written to the Documents\Dungeons and Dragons Online\UserPreferences.ini file. I've had it go whacky before, and when it doesn't save correctly you know it because next time you log in you are presented with the User Agreement thingy and have to click yes, and none of your previous video settings (among other stuff) is saved, its all default, and generally a pain in the behind. So now I just backup that file every few days and rename it to UserPreferencesMMDDYYY.ini. Simply renaming it back to the original file name/location gets you back up and running with the only difference being the last logged in date of each server.

[Renvar]

This has happened to me 3 times in the past week but only on my main account.

On my main account I do log into all the other servers daily for the dice rolls. For anyone this has happened to, are you also logging into the other servers regularly?

I know at least 2 other people in my guild this has happened to and one also logs onto other servers for the daily dice roll. The other has a toon they play on a different server then their main server.


This has never happened on my second account, which only ever logs into one server.

I dont believe it is any sort of hacking, but a bug in the programming related to which server your account is logged into


This has happened to me the last two days in a row while doing my daily dice roll rotation. I changed my password yesterday after it happened. To something totally new and random.

[Xanthrawl]

That information gets written to the Documents\Dungeons and Dragons Online\UserPreferences.ini file. I've had it go whacky before, and when it doesn't save correctly you know it because next time you log in you are presented with the User Agreement thingy and have to click yes, and none of your previous video settings (among other stuff) is saved, its all default, and generally a pain in the behind. So now I just backup that file every few days and rename it to UserPreferencesMMDDYYY.ini. Simply renaming it back to the original file name/location gets you back up and running with the only difference being the last logged in date of each server.

I have 2 accts. I typically play 1, and only bring the other to help farm gear. I logged the alt in to help hunt Shards and Seals in Desert, because the Devs hate us. It says my last login is a year ago, despite the fact that is was actually a day ago. I have to scroll down and agree to the EULA 2x every login for this account. My main account is fine. I have been less inclined to drag the alt around because of this. I mean, it's already a pain in the rear to drag an alt around as it is. This just makes it that much more frustrating.

[Fedora1]

I have 2 accts. I typically play 1, and only bring the other to help farm gear. I logged the alt in to help hunt Shards and Seals in Desert, because the Devs hate us. It says my last login is a year ago, despite the fact that is was actually a day ago. I have to scroll down and agree to the EULA 2x every login for this account. My main account is fine. I have been less inclined to drag the alt around because of this. I mean, it's already a pain in the rear to drag an alt around as it is. This just makes it that much more frustrating.

Once you get a good login with that account, backup the file.

I also hate that it asks about downloading DX9 or something.

[Fedora1]

So far this has not been fixed. I just got booted from G-Land saying I was logged in to Wayfinder.

[locus]

Did you guys open a help ticket?

[Fedora1]

Did you guys open a help ticket?

I did not. In the video link a few posts back Cordovan stated they are aware of the issue and "thought" they had a fix.

Anyway, the in-game GMs can't do anything about it, so a ticket would only get the response "submit a bug report", which is a painful process, especially when they claim to already know about it.

[Fedora1]

Sigh. This.is.still.happening.

Got home from work a couple hours after the patch was completed. After a few minutes of doing my gold-roll round-robin I got booted saying I was logged on to another server. Yet all my exits from other servers seem clean.

[Kutalp]

Happened to both a friend and I yesterday as well at the same time in a quest. Don't remember which quest, but we both got the "You've been booted from the server because your account has logged into x server."




Yes. This happened to me today the first time. The connection to server is lost pops up more often anyhow.:confused:

[Sho-sa]

Hi, first time ever this happened to me on Saturday.

Got booted from G-land, said I was on Wayfinder.

Absolute crippling lag on G-land over the weekend, equal to the worst ever for the parties I was in.

Tried playing Wednesday night, 20:00 EST, rubber banding and lag-spiking like crazy. Quit playing after eight minutes.

Something definitely wrong both pre- and post- Tuesday server restart.

[Fedora1]

Devs - CAN you fix this already? WILL you fix this please? Cordo referred to the issue in a weekly Wednesday live event a few weeks ago, but still this is happening. Unrelated to the lag mentioned by the poster above.

Issue: We get booted from the server with a message saying we are logged on to another server. PLEASE FIX or at least respond here so we know what's going on. Thanks.

[Fedora1]

It would appear the devs are either unaware or don't care about players getting booted in the middle of quests with this error. None have replied in this thread to acknowledge the issue. I've sent PM's that have also gone unanswered.

It's not like this is an infrequent event happening to a couple of people.

Edit: In all fairness, Sharn is probably taking up all their time since this started happening.

[Sho-sa]

Happened again on G-land during early afternoon play (EST). Entire party got booted from server in the middle of EE Bargain of blood, one never made it back.

[Fedora1]

It's happened to me three times this morning, all in the space of less than 45 minutes.

[Horst-of-the-Wood]

Just happened to me, too. Not the first time... every time I'm switching from a specific character toon on Thelanis to any other server i get booted about 5 to 15min after switching. First time this happens was ~ mid to end of January 2019.

Another thing I noticed: That specific toon cannot use the ingame "Logout" (if I click Logout just nothing happens, sometimes he will log out after about 10min or so, but it remains random and seems nondetermistic). If I log into that toon i'm stuck. When loging out via Alt+F4 or "Logout and Exit" and then relog I'll get the famous "Cleaning up old connections" - line for about 10min before being able to relog to Thelanis. Seems like Logout is broken so toons stay online when loging out, that may cause the booting thing...

Strange, but those things may be connected. Hope for a fix.

Anyone else being booted also have problems with the ingame Logout function?

[Sho-sa]

I've had lots of logout issues over the last six? months lately. If the toon doesn't logout, no red bar, can still move around; I just pull up the Task Manager and shut down DDO that way.

[Horst-of-the-Wood]

Its getting annoying. Was cleaning up my bank on Orien, then logged into Khyber to play, and after about 1h (!) I got kicked out in the middle of a long quest (Booted because I logged into Orien). When relogging I was at quest entrance and could start from scratch.

Please fix this asap.