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crapcrap
04-22-2018, 02:09 PM
Hi,

I have an old account that I have not used for a while now, is there any way to retrieve the password rather than reset it. I have been receiving in my email the reset password link and I don't want to reset it, I just want to retrieve the password.

I can give the account details and email in PM.

Thanks in advance.

C-Dog
04-22-2018, 02:26 PM
I don't understand your reluctance - if you want to keep the current password, then reset it, and then just change it back (you can do that once you're in).


I can give the account details and email in PM.
Yeah, don't do that.

Contact a CS (customer service) user - CS_Alkaid jumps to mind, but there are others.

TitusOvid
04-22-2018, 02:49 PM
Hi,

I have an old account that I have not used for a while now, is there any way to retrieve the password rather than reset it. I have been receiving in my email the reset password link and I don't want to reset it, I just want to retrieve the password.

I can give the account details and email in PM.

Thanks in advance.

Since you don't know the password anymore does it really matter, if you reset it and get a new one? Once you are logged in, chose your fav pw.

crapcrap
04-22-2018, 10:41 PM
I don't understand your reluctance - if you want to keep the current password, then reset it, and then just change it back (you can do that once you're in).


Yeah, don't do that.

Contact a CS (customer service) user - CS_Alkaid jumps to mind, but there are others.

I've contacted customer service user via PM 2 days ago with no reply until now.



Since you don't know the password anymore does it really matter, if you reset it and get a new one? Once you are logged in, chose your fav pw.


The reason I don't want to change the password because it is a clue to the password of my other past DDO accounts that I lost my emails already. However, the account that I am trying to retrieve right now, the email is still active. Resetting the password would make me lose the clue to the other passwords to the other accounts and I have valuable items in those accounts as they were banks. I hope this request makes sense. It's not that I want to be difficult or sentimental, it's just that it will help me remember the other passwords for my other accounts. I am excited to play DDO again.

cru121
04-23-2018, 02:57 AM
Customer support in general often does not have tools to see a user's password in plain text.