Downtime Notice: Saturday, 7:00am-11:00am Eastern (-5 GMT)

[Cordovan]

The DDO game worlds will be unavailable on Saturday, 7:00 AM - 11:00 AM Eastern (-5 GMT) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.


Here are the things we are working to fix:




Correct an issue where the examination window will sometimes get wider over time.
Fix an issue where the Keystone would not consistently spawn in the quest Invitation to Dinner.
Correct an issue with The Mist wall in Raven's Bane that could prevent players from progressing past Baleful.
Lowered the number of wolves that spawn in Fresh-baked Dreams.
Correct typos in Fresh-baked Dreams.
Remove an energy drain spell attack in Fresh-baked Dreams and Mad Tea Party.
No longer allow Dimension Door to be cast in the quest Mad Tea Party due to the spell sometimes breaking the quest.
No longer having the quest Sealed in Amber sometimes get a PvP flag activated.
Fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the Barovian wilderness area.
Resolve some issues where effects were stacking incorrectly over time (aka - "stacking effects bugs").
Fix an issue where a Half elf Vistani Knife Fighter would sometimes display in a T-Pose.
Provide instructions in their tool tips on how to use Sentience Toolkits, Destroyers, and Jewels.
Correct an issue in Assault on the Aerie of the Slave Lords where Madam Eva would not move to open the secret passage, making the quest not able to be completed.
Correct an issue where Grave Wrappinigs, Antipode, and the level 20 and 24 versions of Amaunator Ascetic's Handwraps were not Accepting Sentience.
Correct an issue where the Arcane Archer Critical Multiplier was not applying consistently.
Legendary Memory of Fine Regalia now appears with its correct Spell Power and Spell Critical values. This does not correct items already acquired; we hope to correct these items in an upcoming patch.
The end chest in Amber Temple now spawns whether you draw Strahd's attention or not. However, drawing his attention will earn you an extra regular chest.
Fixed effect bugs with the Crypt Raider, Beacon of Magic, and Adherent of the Mists sets.

[slarden]

The DDO game worlds will be unavailable on Saturday, 7:00 AM - 11:00 AM Eastern (-5 GMT) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.




No longer allow Dimension Door to be cast in the quest Mad Tea Party due to the spell sometimes breaking the quest.

lame. Why not fix the breaking part.

[Cordovan]

lame. Why not fix the breaking part.

We may be able to do this in the future, but not in time for this update.

[Scrapco]

Correct an issue where the examination window will sometimes get wider over time.

Aww, I liked that one.




No longer having the quest Sealed in Amber sometimes get a PvP flag activated.

Pleeeeeeeease, just for like an hour even... April 1st, do a switcheroo - everywhere is pvp except the pit.

[Elliejpf1]

Please fix the issue I'm having. I had no problems until this update: I get this error message and can't even get into the game and can get no help.

"Could not enumerate Directinput devices.
Please ensure DirectX 9.0c (Dec 2005)
or higher is installed. (104)"

PLEASE HELP!!!

[apacheizm23]

The DDO game worlds will be unavailable on Saturday, 7:00 AM - 11:00 AM Eastern (-5 GMT) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.


Here are the things we are working to fix:




Correct an issue where the examination window will sometimes get wider over time.
Fix an issue where the Keystone would not consistently spawn in the quest Invitation to Dinner.
Correct an issue with The Mist wall in Raven's Bane that could prevent players from progressing past Baleful.
Lowered the number of wolves that spawn in Fresh-baked Dreams.
Correct typos in Fresh-baked Dreams.
Remove an energy drain spell attack in Fresh-baked Dreams and Mad Tea Party.
No longer allow Dimension Door to be cast in the quest Mad Tea Party due to the spell sometimes breaking the quest.
No longer having the quest Sealed in Amber sometimes get a PvP flag activated.
Fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the Barovian wilderness area.
Resolve some issues where effects were stacking incorrectly over time (aka - "stacking effects bugs").
Fix an issue where a Half elf Vistani Knife Fighter would sometimes display in a T-Pose.
Provide instructions in their tool tips on how to use Sentience Toolkits, Destroyers, and Jewels.
Correct an issue in Assault on the Aerie of the Slave Lords where Madam Eva would not move to open the secret passage, making the quest not able to be completed.
Correct an issue where Grave Wrappinigs, Antipode, and the level 20 and 24 versions of Amaunator Ascetic's Handwraps were not Accepting Sentience.
Correct an issue where the Arcane Archer Critical Multiplier was not applying consistently.
Legendary Memory of Fine Regalia now appears with its correct Spell Power and Spell Critical values. This does not correct items already acquired; we hope to correct these items in an upcoming patch.
The end chest in Amber Temple now spawns whether you draw Strahd's attention or not. However, drawing his attention will earn you an extra regular chest.
Fixed effect bugs with the Crypt Raider, Beacon of Magic, and Adherent of the Mists sets.


Thank you..

[kelavas]

Please fix the issue I'm having. I had no problems until this update: I get this error message and can't even get into the game and can get no help.

"Could not enumerate Directinput devices.
Please ensure DirectX 9.0c (Dec 2005)
or higher is installed. (104)"

PLEASE HELP!!!

Here's how I fixed my DDO. I loaded up the screen with login, hit the button in the top right. It looks like a _. Gives you 3 options. Hit "options," go to, "repair" and mark the box. Then reload the game. It's a fullscreen issue. ( most likely )

http://prntscr.com/hl2pz9

[Pnumbra]

T-Pose really sucks.

[Jetrule]

The DDO game worlds will be unavailable on Saturday, 7:00 AM - 11:00 AM Eastern (-5 GMT) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.


Here are the things we are working to fix:





Fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the Barovian wilderness area.



I realy hope that the fix can include a way to re-flag players for the weapon smith at the entrance to Barovia. Even if this gives some players 2 weapons, so what. I sent a ticket in about my level 10 and 12 getting level 29 weapons and was told There is no help for it.. Why they couldnt trade me the heroic version for the epic one I don't know.

[Elliejpf1]

Here's how I fixed my DDO. I loaded up the screen with login, hit the button in the top right. It looks like a _. Gives you 3 options. Hit "options," go to, "repair" and mark the box. Then reload the game. It's a fullscreen issue. ( most likely )

http://prntscr.com/hl2pz9



It didn't work but thank you, at least you tried to help. I don't know what else to do. Does anyone know where I could at least look for help?? I emailed support- nothing! So any help is appreciated.

[Steven]

It didn't work but thank you, at least you tried to help. I don't know what else to do. Does anyone know where I could at least look for help?? I emailed support- nothing! So any help is appreciated.

Two things to try.

https://www.microsoft.com/en-us/download/details.aspx?id=34429 - redownload directx 9c

uninstall reinstall game

[Shiriru]

I was hoping they would fix the insane amount of freezing and lag , which appeared after the expansion patch.

[Garthog77]

I was hoping they would fix the insane amount of freezing and lag , which appeared after the expansion patch.

Same, makes the game almost unplayable

[Elliejpf1]

Two things to try.

https://www.microsoft.com/en-us/download/details.aspx?id=34429 - redownload directx 9c

uninstall reinstall game

It won't let me because I have Windows 10. But thank you for trying. God this is so annoying. The game ran fine until the update.

[Cocomajobo]

I was hoping they would fix the insane amount of freezing and lag , which appeared after the expansion patch.

That's a large issue and one we very very much want to address but it was out of scope for a quick turn around hotfix such as this. The same goes for the crashing some players are experiencing in the Barovia wilderness area. Both are being investigated and worked on.

[Shiriru]

That's a large issue and one we very very much want to address but it was out of scope for a quick turn around hotfix such as this. The same goes for the crashing some players are experiencing in the Barovia wilderness area. Both are being investigated and worked on.

Well, the good thing is you are working on the issues. Hope to see it addressed soon :)

[janave]

I was hoping they would fix the insane amount of freezing and lag , which appeared after the expansion patch.

Have you sent in your computer diag, error logs and specific case description, eg: where you experience the lag /loc command to fetch coords.

Because it will be very difficult to track down and fix if it only affects a % of clients, who also dont specify their setups.

"Lag happened" itself is probably one of the least descriptive bug reports, and least likely to get any response or fix unless it is traceable.

[EvadEvad]

Thanks for the forewarning. UK time here, so that means Noon onwards (prime time for us UK players). Oh well, I can play LOTRO I suppose :)
And that is NOT advertising another game, you are owned by the same folk. Sub runs out on DDO in 3 weeks.. toying with the idea of switching...

[Itchybeard]

Just fyi, the examination window is always situated in the center of the screen now. Is this WAI? I recall it being off to the side, or at the very least remain away from the center when I hit "Z" on another item/target. Thank you for any information you can provide.

[Vish]

That's a large issue and one we very very much want to address but it was out of scope for a quick turn around hotfix such as this. The same goes for the crashing some players are experiencing in the Barovia wilderness area. Both are being investigated and worked on.

The servers are alive,
The lag is new neural pathways
Takes time to establish connections
I imagine it will lessen over time
;)

[SisAmethyst]

It won't let me because I have Windows 10. But thank you for trying. God this is so annoying. The game ran fine until the update.

Try out his Microsoft support answer:
https://answers.microsoft.com/en-us/windows/forum/games_windows_10/directx-9-on-windows-10/7b7cec82-4a6d-4bb8-b7a5-3889aae764c1?auth=1

First they advise to download the web-installer which will install missing files for DirectX (Win7/8/8.1/10 should have all DX - 9,10... 11). If one of the files is corrupted and the first solution does not work you can try the second download of the DirectX Redist (June 2010) which will then also override and possibly fix corrupted installations.

Btw.: due to the error message claiming "Could not enumerate Directinput devices...", did you by any chance also install/change a new keyboard, mouse or headset that may not yet correctly be recognized by Windows DirectX, or unplugged anyone of those ?

Last but not least from the LotRO forum (https://www.lotro.com/forums/showthread.php?555968-Windows-8-1-Difficulty), try the suggestion of fallohide to detect issues with the dxdiag tool:
https://support.microsoft.com/en-gb/help/4028644/windows-open-and-run-dxdiagexe

[thomassmith2]

Four hours of down time on a Saturday to fix a handful of problems? Could this really not have waited until Monday morning when we arn't all wanting to play the Game?

[LogiTinker]

I stopped playing yesterday because there was going to be a hotfix, now I've been kicked out today.

£119.99 for an expansion that I can't spend enough time in game to level to run.

Now you've made some money out of Ravenloft how about buying some decent hardware? EVE Online has a restart everyday and barring problems it lasts 15 minutes not 4-5 hours.

[Arch-Necromancer]

An update on Saturday??? And it will last for 4 hours???

Are you people aware that people who work/go to school/college mostly do this during the week, and weekend is for many of those the only free time to play the game?

I don't see anything crucial in this update for it to be needed now.

Sure, there are bugs that make some quests unable to be finished sometimes. But didn't we have such a bug in Haunted Halls with that doppelganger, and it's been present for years without a fix?

Why rush with an update?

[Stormblade721]

Chelsea and West Ham is starting :)

[Yalinaa]

An update on Saturday??? And it will last for 4 hours???

Are you people aware that people who work/go to school/college mostly do this during the week, and weekend is for many of those the only free time to play the game?

I don't see anything crucial in this update for it to be needed now.

Sure, there are bugs that make some quests unable to be finished sometimes. But didn't we have such a bug in Haunted Halls with that doppelganger, and it's been present for years without a fix?

Why rush with an update?

Well, if you are playing this game for a while, you should know... There's obviously an exploit in the expansion, I guess it's about sentient weapons.
People who bought Ravenloft could do anything these days, SSG won't ban anyone who just spent money on game.
So they closed the servers, until they could fix the exploit.

[morrok73]

I realy hope that the fix can include a way to re-flag players for the weapon smith at the entrance to Barovia. Even if this gives some players 2 weapons, so what. I sent a ticket in about my level 10 and 12 getting level 29 weapons and was told There is no help for it.. Why they couldnt trade me the heroic version for the epic one I don't know.

Hey Cordovan, could we get an answer for this, it would be nice to be able to get the correct weapon, or be able to trade for it, maybe give people enough of the collectables needed to trade for a heroic weapon?

[Spellonzo]

The DDO game worlds will be unavailable on Saturday, 7:00 AM - 11:00 AM Eastern (-5 GMT) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.


Here are the things we are working to fix:




Correct an issue where the examination window will sometimes get wider over time.
Fix an issue where the Keystone would not consistently spawn in the quest Invitation to Dinner.
Correct an issue with The Mist wall in Raven's Bane that could prevent players from progressing past Baleful.
Lowered the number of wolves that spawn in Fresh-baked Dreams.
Correct typos in Fresh-baked Dreams.
Remove an energy drain spell attack in Fresh-baked Dreams and Mad Tea Party.
No longer allow Dimension Door to be cast in the quest Mad Tea Party due to the spell sometimes breaking the quest.
No longer having the quest Sealed in Amber sometimes get a PvP flag activated.
Fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the Barovian wilderness area.
Resolve some issues where effects were stacking incorrectly over time (aka - "stacking effects bugs").
Fix an issue where a Half elf Vistani Knife Fighter would sometimes display in a T-Pose.
Provide instructions in their tool tips on how to use Sentience Toolkits, Destroyers, and Jewels.
Correct an issue in Assault on the Aerie of the Slave Lords where Madam Eva would not move to open the secret passage, making the quest not able to be completed.
Correct an issue where Grave Wrappinigs, Antipode, and the level 20 and 24 versions of Amaunator Ascetic's Handwraps were not Accepting Sentience.
Correct an issue where the Arcane Archer Critical Multiplier was not applying consistently.
Legendary Memory of Fine Regalia now appears with its correct Spell Power and Spell Critical values. This does not correct items already acquired; we hope to correct these items in an upcoming patch.
The end chest in Amber Temple now spawns whether you draw Strahd's attention or not. However, drawing his attention will earn you an extra regular chest.
Fixed effect bugs with the Crypt Raider, Beacon of Magic, and Adherent of the Mists sets.


Much appreciated. At least now we have a good idea of what's going on, and the attempts to fix it.

[Qhualor]

An update on Saturday??? And it will last for 4 hours???

Are you people aware that people who work/go to school/college mostly do this during the week, and weekend is for many of those the only free time to play the game?

I don't see anything crucial in this update for it to be needed now.

Sure, there are bugs that make some quests unable to be finished sometimes. But didn't we have such a bug in Haunted Halls with that doppelganger, and it's been present for years without a fix?

Why rush with an update?

Saturday downtime does suck, but history shows after every update there is downtime fixes within a few days to a week after and than usually a couple more after that. 4 hours is pretty standard really. Saturday is not normal though.

I'm pretty sure they are aware. its not like every single time there is a downtime someone comes to the forums and complains that it interferes with their window of playtime. I work an average of 50 hours per week 5 days a week and still play for a few hours usually at night. weekends are family time for me with my daughter that I only see at that time. I still play, but its completely random and the amount of time is usually small. it completely depends on her teenage attitude what kind of weekend it will be.

the devs could schedule a downtime for 3 am on a Teusday and there would still be people complaining about it, but than complain the devs aren't fast enough at fixing stuff that is broken.

I consider not being able to complete quests a pretty big priority to fix. I guess you don't mind wasting time in a quest that you cant complete? I'm sure you will be back again next week when there is a patch for more fixes to complain about the downtime. the "rush" is because this is a paid expansion, and just like every other update, downtime is to be expected right after per the norm.

[sudzz]

Well, if you are playing this game for a while, you should know... There's obviously an exploit in the expansion, I guess it's about sentient weapons.
People who bought Ravenloft could do anything these days, SSG won't ban anyone who just spent money on game.
So they closed the servers, until they could fix the exploit.


Could be as simple an exploit as heroic toons getting ml29 sentient weapons instead of ml10, ml10 = 10 sxp, ml29=290 sxp, setient weapon being bta could create loads of heroic toons, run through first quest grab weapon, crush fro sxp, delete toon rinse repeat? it's likely a little clumsy but that what it looks like to me. and no I'm not doing it i'm far too lazy for the hassle but others will.

[MichelOue]

the ddo game worlds will be unavailable on saturday, 7:00 am - 11:00 am eastern (-5 gmt) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.


Here are the things we are working to fix:




correct an issue where the examination window will sometimes get wider over time.
fix an issue where the keystone would not consistently spawn in the quest invitation to dinner.
correct an issue with the mist wall in raven's bane that could prevent players from progressing past baleful.
lowered the number of wolves that spawn in fresh-baked dreams.
correct typos in fresh-baked dreams.
remove an energy drain spell attack in fresh-baked dreams and mad tea party.
no longer allow dimension door to be cast in the quest mad tea party due to the spell sometimes breaking the quest.
no longer having the quest sealed in amber sometimes get a pvp flag activated.
fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the barovian wilderness area.
resolve some issues where effects were stacking incorrectly over time (aka - "stacking effects bugs").
fix an issue where a half elf vistani knife fighter would sometimes display in a t-pose.
provide instructions in their tool tips on how to use sentience toolkits, destroyers, and jewels.
correct an issue in assault on the aerie of the slave lords where madam eva would not move to open the secret passage, making the quest not able to be completed.
correct an issue where grave wrappinigs, antipode, and the level 20 and 24 versions of amaunator ascetic's handwraps were not accepting sentience.
correct an issue where the arcane archer critical multiplier was not applying consistently.
legendary memory of fine regalia now appears with its correct spell power and spell critical values. This does not correct items already acquired; we hope to correct these items in an upcoming patch.
the end chest in amber temple now spawns whether you draw strahd's attention or not. However, drawing his attention will earn you an extra regular chest.
fixed effect bugs with the crypt raider, beacon of magic, and adherent of the mists sets.


ty

[glmfw1]

Well, if you are playing this game for a while, you should know... There's obviously an exploit in the expansion, I guess it's about sentient weapons.
People who bought Ravenloft could do anything these days, SSG won't ban anyone who just spent money on game.
So they closed the servers, until they could fix the exploit.

This patch was scheduled for yesterday, but they hadn't managed to fix all the necessary things in time for then (as noted in yesterday's forum post), so rather than closing the worlds 2 days running, they postponed the hotfix.
I'm not happy with having Worlds closed on a Saturday, during prime UK playing hours, especially as I don't have Ravenloft (yet).
The fact the servers are closed now suggests they have worked out how to fix all the problems (or provide short-term workarounds in the case of shutting off DDoor in one quest).

While I suspect there are lots of annoyed Europeans, shutting down on a Saturday means Sat evening and all Sunday will be available without the bugs. With previous fixes of this nature, the downtime has been less than advertised, so people are back in game sooner. In theory there should be less complaints this way than with leaving the bugs in place all weekend. In our Guild Chat yesterday, we had a number of people complaining about only being able to get lvl 29 weapons when they were in Heroic levels... just think of how many more complaints there could be like that if the bugs were left until Monday before being fixed.

[thomassmith2]

Saturday downtime does suck, but history shows after every update there is downtime fixes within a few days to a week after and than usually a couple more after that. 4 hours is pretty standard really. Saturday is not normal though.

I'm pretty sure they are aware. its not like every single time there is a downtime someone comes to the forums and complains that it interferes with their window of playtime. I work an average of 50 hours per week 5 days a week and still play for a few hours usually at night. weekends are family time for me with my daughter that I only see at that time. I still play, but its completely random and the amount of time is usually small. it completely depends on her teenage attitude what kind of weekend it will be.

the devs could schedule a downtime for 3 am on a Teusday and there would still be people complaining about it, but than complain the devs aren't fast enough at fixing stuff that is broken.

I consider not being able to complete quests a pretty big priority to fix. I guess you don't mind wasting time in a quest that you cant complete? I'm sure you will be back again next week when there is a patch for more fixes to complain about the downtime. the "rush" is because this is a paid expansion, and just like every other update, downtime is to be expected right after per the norm.

While it is entierly valid to point out that downtime on a Saturday dosen't affect everyone and downtime at other times will always affect someone, I think we all already knew this. I think it is really more about the quantity of people affected. Many more are affected by todays hotfix than would have been had it been delayed to a week day. Many more people will be affected by not being able to play the game at all than are affected by bugs in just the Ravenloft content. If you take the reasons we have been given at face value it looks like a bad decision to apply the fix today. Having said that I too suspect this is to fix an exploit but I don't understand, if that is the case, why standing stone didn't just say they where having an emergency fix for a game breaking exploit.

[Earthbound Misfit]

£119.99 for an expansion that I can't spend enough time in game to level to run.



Looks like you may have been charged 20.00 vat on top of the ton ... as the ton included vat, contact support for a refund of the £20. I did, it took a few days, but I got it

[AzB]

Saturday morning, we're snowed in and it's a perfect time to play DDO.

Oh well, I'm glad to see the fixes come. I'll just go out and play in the snow with the dog, come in and take a nice hot shower, snuggle with wifey for a bit, and before you know it, the game will be back up.

[scout1822]

Sorry folks, but I am not understanding the length of these downtimes. Are you making the fixes directly on the servers? A patch or hotfix to me describes an item(s) that are fixed on dev servers, then tested on test servers, and then it should only take a few minutes to apply the patch/fix to the live servers. Not understanding why it takes you all 4 hours to apply a fix/patch, unless you are developing and testing on the live servers, which would be crazy. Please get your act together on these deployments and downtimes, as you keep losing customers, making it more difficult for us loyal fans to find decent groups if any groups. Can't even get full parties for Raids anymore. Why don't you guys fix those things that are causing you to lose customers.

[mpetrarca]

An update on Saturday??? And it will last for 4 hours???Are you people aware that people who work/go to school/college mostly do this during the week, and weekend is for many of those the only free time to play the game?I don't see anything crucial in this update for it to be needed now.Sure, there are bugs that make some quests unable to be finished sometimes. But didn't we have such a bug in Haunted Halls with that doppelganger, and it's been present for years without a fix?Why rush with an update?Remember when crafting with Starter Rags was game breaking? Well Warner Brothers might be gone; pettiness, poor planning and lousy implementation still remain.

[dunklezhan]

Sorry folks, but I am not understanding the length of these downtimes. Are you making the fixes directly on the servers? A patch or hotfix to me describes an item(s) that are fixed on dev servers, then tested on test servers, and then it should only take a few minutes to apply the patch/fix to the live servers. Not understanding why it takes you all 4 hours to apply a fix/patch, unless you are developing and testing on the live servers, which would be crazy. Please get your act together on these deployments and downtimes, as you keep losing customers, making it more difficult for us loyal fans to find decent groups if any groups. Can't even get full parties for Raids anymore. Why don't you guys fix those things that are causing you to lose customers.

How on earth do you know how long applying the fix should take?

How much of this fix is to the database? how much to the game engine? Does any of it affect networking, I mean some of it does relate to outright crashes and freezes and such? Is there an order in which the patches need to be applied? Is there testing to do inbetween?

On top of that, when you test a complex product in a test environment - even a simple product sometimes - in my experience delivering projects/change in an enterprise IT environment with lots of bespoke code in play, even if you have a fix for errors you encounter you aren't necessarily going to have time/resources to go back and either fix the underlying cause entirely or even automate the post-update fix - you might just have to accept that during the update X error will happen, and the specific fix will then have to be manually applied so that we can meet deadline. We'll automate it afterwards.

Its not a question of competence, its a question of manpower, release cycles and making tough prioritisation choices.

In terms of the specific time period chosen, yeah, I'm hella ****ed off that I can't play this afternoon over here in the EU, as it happens. I would prefer if possible if they had a downtime period cycle, so that ultimately over the course of a year everyone gets the shaft, but no-one always gets the shaft. This would increase SSG costs hugely though in terms of unsocial hours/overtime pay (or it should, because I want our crew paid fairly and compassionately), so I get why Europe gets hammered almost every time.

Doesn't make me less narked about it, mind you.

But the length of the downtime? I'm sorry, I'd never presume to tell a bunch of systems and data centre engineers how long downtime is supposed to take on a system they are familiar with and I'm not. That's their job and you can bet they don't want it to take longer than it has to.

Then there's how much time it takes if all goes well vs how much time it might take if you have to enact your rollback plan - I would expect potential rollback time to be included in the downtime estimates too, so that if it's not needed and the system comes back early, great. A downtime estimate given to customers should be more or less 'this is how much time you should allow before you start worrying stuff might have gone wrong' that's all.

[liston33]

I was hoping they would fix the insane amount of freezing and lag , which appeared after the expansion patch.

I have been having an issue with momentary lag while playing, during a spell cast or and event trigger in the dungeon. The lag persists for about 2-3 seconds.

[KookieKobold]

Worlds have just reopened!

[Qaz1qaz1qa]

Looks like worlds are up

Hot fix is clearly on their end. Trouble with freezing was party wide as those with voices would comment on it at the same time i suffered it. At game launcher start the hot fix that needs to be installed on our end will be applied. So how about we go see how well they worked on it.

Want to say fantastic job on Ravenloft. The content is awesome and breathtaking. While i was in one party that zerged the quest I dropped quickly as I am determined to enjoy in detail all the hard creative work you put into it.

So thank you for the hard work.

[Grandern_Marn]

Woo hoo!

[OfElectricMen]

Could be as simple an exploit as heroic toons getting ml29 sentient weapons instead of ml10, ml10 = 10 sxp, ml29=290 sxp, setient weapon being bta could create loads of heroic toons, run through first quest grab weapon, crush fro sxp, delete toon rinse repeat? it's likely a little clumsy but that what it looks like to me. and no I'm not doing it i'm far too lazy for the hassle but others will.

Maybe I'm misunderstanding your post, but the weapons you initially get from the guy in Barovia are bound to character, not account, so what you're describing wouldn't work.

[scout1822]

Sorry folks, but I am not understanding the length of these downtimes. Are you making the fixes directly on the servers? A patch or hotfix to me describes an item(s) that are fixed on dev servers, then tested on test servers, and then it should only take a few minutes to apply the patch/fix to the live servers. Not understanding why it takes you all 4 hours to apply a fix/patch, unless you are developing and testing on the live servers, which would be crazy. Please get your act together on these deployments and downtimes, as you keep losing customers, making it more difficult for us loyal fans to find decent groups if any groups. Can't even get full parties for Raids anymore. Why don't you guys fix those things that are causing you to lose customers.

Glad to see you brought the servers up earlier than predicted. Good Job!

[dunklezhan]

Worlds have just reopened!

Marvellous, thanks!

[DreamingReality]

It won't let me because I have Windows 10. But thank you for trying. God this is so annoying. The game ran fine until the update.

I am pretty sure this is a MS Windows 10 issue and not a DDO issue. My husband and I have been having this problem for a while. He fixed his by changing the options in DDO to use Direct X 11.

[Fivetigers33]

Fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the Barovian wilderness area.


I can confirm this was not fixed.

[Tom116]

Worlds have just reopened!

Thank you! Nice and quick too :)

Just an FYI, the launcher doesn't say anything about it being reopened. Glad I checked here :)

[Steelstar]

I can confirm this was not fixed.

On a brand-new character? Or one who had already seen the bugged reward list before the patch?

[Loholt-UK]

"Could not patch file "dndclient.exe", error 5: Access is denied." when running the installer. Tried running it as Administrator and got the same result.

[Rednorva]

On a brand-new character? Or one who had already seen the bugged reward list before the patch?

In my case it was a character who had seen the bugged list from yesterday not a new character. The fix was only for new characters???

[Fivetigers33]

On a brand-new character? Or one who had already seen the bugged reward list before the patch?

Not a brand new character. I had previously talked to the NPC, but held off on selecting a reward when I saw the bug in hopes that it would be fixed in a patch.

[Nubom70]

It won't let me because I have Windows 10. But thank you for trying. God this is so annoying. The game ran fine until the update.

It was a problem with Win 10 update 1079 if I recall.
Go directly to https://filehippo.com/download_directx/ download the file directly, and run from there. I had the same error, this fixed it. Should work for you too, good luck. )

[apacheizm23]

I realy hope that the fix can include a way to re-flag players for the weapon smith at the entrance to Barovia. Even if this gives some players 2 weapons, so what. I sent a ticket in about my level 10 and 12 getting level 29 weapons and was told There is no help for it.. Why they couldnt trade me the heroic version for the epic one I don't know.

I am having the same issue and I am livid over the fact that they say very little to nothing over this problem. I just logged in and tried to get the min level 10 weapon but no chance it still only offers me a Min lev 29 weapon. I have not taken anything from that NPC.

[apacheizm23]

I can confirm this was not fixed.

You are correct.

[Cantor]

In my case it was a character who had seen the bugged list from yesterday not a new character. The fix was only for new characters???

I'm guessing if the list populated but you didn't select anything it wouldn't give a new list. Makes sense, but doesn't help if that's where you are.

[fedula]

Not a brand new character. I had previously talked to the NPC, but held off on selecting a reward when I saw the bug in hopes that it would be fixed in a patch.
yes - i'm having the same problem with Flartybill on Cannith. previously talked with Tobar but did NOT pick an item hoping this would be resolved.

[Elliejpf1]

I am pretty sure this is a MS Windows 10 issue and not a DDO issue. My husband and I have been having this problem for a while. He fixed his by changing the options in DDO to use Direct X 11.


Thanks! Could you possibly tell me how he did that please?

[Polunius]

"Could not patch file "dndclient.exe", error 5: Access is denied." when running the installer. Tried running it as Administrator and got the same result.


Same issue here! No access and no reply from support.

[Fivetigers33]

On a brand-new character? Or one who had already seen the bugged reward list before the patch?

If every character that already talked to the NPC is SOL for the ML10 weapons, please switch the binding status of these weapons to BtA. There is absolutely 0 reason to make a free weapon that every character gets for simply talking to a NPC BtC. This will at least give us the option of running an alt through the mists to get the weapon we missed out on. I don't want to have to go to 20 and TR just to get my sword.

[adrian69]

It didn't work but thank you, at least you tried to help. I don't know what else to do. Does anyone know where I could at least look for help?? I emailed support- nothing! So any help is appreciated.

going to windows defender or your firewall and let it allow the game to bypass your firewall. Or just temporarily drop your firewall. I have this issue with all updates and patches, with the exception of this one for some reason. I couldn't get onto the forums for being longed on this page, but google DDO vs. proxy, and DDO firewall bypass.

[JOTMON]

If every character that already talked to the NPC is SOL for the ML10 weapons, please switch the binding status of these weapons to BtA. There is absolutely 0 reason to make a free weapon that every character gets for simply talking to a NPC BtC. This will at least give us the option of running an alt through the mists to get the weapon we missed out on. I don't want to have to go to 20 and TR just to get my sword.

The freebie weapon is BTC because its a free starter weapon...
The BTA versions drop in quests.

Have the GM's swap the BTC versions for those that put a ticket in.

[Cordovan]

We do believe that players talking to the NPC for the first time should get the proper weapon, but the fix does not appear to be retroactive. We will continue to work on it.

[SisAmethyst]

Thanks! Could you possibly tell me how he did that please?

Hi Elliejpf1,

did you see my forums post at Downtime Notice: Saturday, 7:00am-11:00am Eastern (-5 GMT) #21 (https://www.ddo.com/forums/showthread.php/492196-Downtime-Notice-Saturday-7-00am-11-00am-Eastern-(-5-GMT)?p=6047012#post6047012).

There is described how to get all the DirectX drivers reinstalled on Windows 10

[Livmo]

We do believe that players talking to the NPC for the first time should get the proper weapon, but the fix does not appear to be retroactive. We will continue to work on it.

Way cool you have with the Vampire!

http://m.ddowiki.com/page/Sentient_Weaponhttps://www.ddo.com/forums/editpost.php?p=6047156&do=editpost

TY for the reminder that I may try and Edit this today:

Where to get jewels


You can obtain an initial Sentient Jewel by speaking to a Vistani Trader inside the Barovia wilderness area very near the entrance. He will give you your choice of three different Sentient Jewels. Further Sentient Jewels can be found from a variety of different sources unique to the specific sentient jewel.
A Sentient Jewel can be found in the Ravenloft Saga reward list.
A Jewel can also be found as a Raid reward in the new raids.



Seems you have to be level 20 to get the free Jewel, so I logged into and epic toon. Is that Lessah's voice when I feed the repeater? Good times even if it's not : ) ) I'm not tired of the sound yet. Need to find moar items to feed my epic rouge's repeater : ) )

[SisAmethyst]

Hi Elliejpf1,

did you see my forums post at Downtime Notice: Saturday, 7:00am-11:00am Eastern (-5 GMT) #21 (https://www.ddo.com/forums/showthread.php/492196-Downtime-Notice-Saturday-7-00am-11-00am-Eastern-(-5-GMT)?p=6047012#post6047012).

There is described how to get all the DirectX drivers reinstalled on Windows 10

PS: due to the original error message posted of not being able to iterate through input devices it can even be a simple thing as plugging a mouse on a laptop to solve the issue.

[Fivetigers33]

Have the GM's swap the BTC versions for those that put a ticket in.

You sir, are a genius. Ticked submitted, let's see where that gets me.

[Draculetta]

On a brand-new character? Or one who had already seen the bugged reward list before the patch?

New character got level 10 weapons lists

Character what was previously bugged - LVL 29 (Took quest but never chose weapon
Character That Never did the quest (Never talked to him) LVL 10

These are level 10 chars FYI

[Mephisto-Helix]

Just wanted to chime in about the Fresh Baked Dreams fix - comparing notes from before update and after update: there's 3 less mobs total and we now have a fun red alert as you approach the bridge. It's rough out there :D

[bluewiley]

[QUOTE=Cordovan;6046852]The DDO game worlds will be unavailable on Saturday, 7:00 AM - 11:00 AM Eastern (-5 GMT) for a hotfix.


This hotfix is being actively worked on, so there is some chance the hotfix will be postponed.


Here are the things we are working to fix:



[LIST]

Fix an issue where the wrong level weapon would be bestowed to a player as part of the weapon giver encounter in the Barovian wilderness area.


Still just getting offered the level 29 weapons. Sure, they're nice and shiny, but they'll just sit on the shelf for a very long time

[Bertum]

Please fix the issue I'm having. I had no problems until this update: I get this error message and can't even get into the game and can get no help.

"Could not enumerate Directinput devices.
Please ensure DirectX 9.0c (Dec 2005)
or higher is installed. (104)"

PLEASE HELP!!!

Would selecting Direct X 10 or 11 fix this bug?

My old PC can't handle Direct X 11 (Seems super laggy). But Direct X 10 works fine.

[FURYous]

I am getting this error on two different computers right after patching today's patch. I even tried deleting all the dat files and reinstalling the game.

[Dj_Fisty]

It won't let me because I have Windows 10. But thank you for trying. God this is so annoying. The game ran fine until the update.

Yes it does, rofl i have windows 10 x64 and it lets me.

google "directx Redist" and download the JUNE 2010 fixed after that.

[Fivetigers33]

Have the GM's swap the BTC versions for those that put a ticket in.

"Not an issue they can support me with." Because swapping an item out of a character inventory is too hard...