Account banned?

[Innokentiy]

Hello. For a 3rd day I can't connect to DDO server and also to SSG websites.
I found these threads
https://www.lotro.com/forums/showthread.php?660143-IP-blocking&
https://www.lotro.com/forums/showthread.php?660141-Login-Issue-Username-Password-Mismatch-even-after-pw-reset
Is it a same problem? Is it a temporary action or is it a time to turn off my vip subscription and computer and just enjoy real life?
2 of my guildies from Russia have the same issue.

[C-Dog]

It's not impossible that you share an ISP number w/ someone who has been blocked.

You need to contact Customer Support to find out what's up.

[Innokentiy]

It's not impossible that you share an ISP number w/ someone who has been blocked.

You need to contact Customer Support to find out what's up.

Actually it is, I also sent a ticket to SSG support, they told that problem is known. Anyway it was already repaired yesterday.