Information Needed: Keen

[Steelstar]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).




Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).


If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.

[Steelstar]

(...Now moved to a Forum section people other than me can reply in!)

[jakeelala]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).




Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).


If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.



I'mn not at home so can't screen shot but made a heavy repeater, ML4 I believe, which I put Light Damage and Pierce Damage on. I don't believe it even had a slot but I will double check that.

As soon as I crafted it, it became ML23, totally inexplicably. I will post screenshots tonight here.

[ChadB123]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).




Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).


If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.

I crafted a BTA ML8 Greataxe with Keen and Stunning on it, but no augment slot. It was not in a shared bank, but equipped. I logged on a day after crafting and it was stripped of all effects. I no longer have the item.

[Aelonwy]

If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here.

Many months ago I tested this to see if I could reproduce it. I did on the first try and sent in a bug report at that time. Therefore, you should already have the details from that incident, at least as one example. I don't have the bug report number written anywhere but I kept the screenshots. I kept the item until February or so but after that I figured it was taking up space for no good reason.

As I recall, I bought the base item off the AH already disjuncted and ready to craft so I have no information where the base item originated. The item in question was a melee weapon, a bastard sword, it was of no special material and I did not bother crafting anything besides Keen on it nor putting anything in the Augment slot. I set out only test whether or not Keen was bugged.


http://i.imgur.com/W9nyeJR.jpg

This is an image of the item after I first crafted on it in my test. As you can see by the critical threat range in the items details it has Keen crafted on it. Keen did not show up in the item's name nor does it says so in the item description but notably the Cannith Crafting Suffix Slot is missing (filled invisibly with Keen).

I'm not sure if I used the Shared Bank at all on this item. I believe after I crafted it I immediately logged out of the game and logged back on the same character. After the first log out the item appeared thusly in my inventory:


http://i.imgur.com/y2rg5MK.jpg

As you can see it became BTC, lost Keen, the augment slot, and the empty cannith crafting slots. It also strangely went from level 29 to level 22, but there is no obvious reason for it to even be that level because its even missing its enhancement bonus.

I logged out and back on one more time to complete the test and then it became a BTC blank item with absolutely nothing on it. I either didn't make or didn't keep a screenshot of the completely zeroed out item.

In case you missed it this was an example of BOUND TO ACCOUNT crafting.

[nazgul748]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).






Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).




If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.

I had this happen twice. Both times it was a melee weapon (Dwarven Axe) with a red slot. I bought them off the Shard Exchange. Crafted, bound to account, with Keen, Acid effect, and deadly in the extra slot (that may have been insightful, it's been awhile), with the Ruby of the Endless Night installed

I was actually running a quest, switched to my ooze beaters and when I switched back to find all the effects and the red slot were gone. I was left with a blank weapon, even the icon had changed. It turned to a plain white background instead of the blue one that was present when I prepped it for crafting.

[Mindos]

I still think this bug has to do with the automatic running scripts that update items upon login. I think keen is sometimes flagging an item then it gets changed upon next login. Otherwise, wouldn't the bug occur whenever the item is moved from bank to toon regardless of login/off?


https://www.ddo.com/forums/showthread.php/481268-Cannith-crafted-weapons

Thats one of the original threads about this problem/bug.

[Aelonwy]

https://www.ddo.com/forums/showthread.php/481268-Cannith-crafted-weapons

Thats one of the original threads about this problem/bug.

Thanks Mindos. That's the thread that I posted in fresh after testing the bug so the details there should be the most accurate. I post a lot so its difficult sometimes to find earlier posts, unless its my own thread.

[Paisheng]

Crafted wraps (level 10) +4 Keen and Force with Vampirism and red ruby slot with meteor. Next time I logged in it was completely wiped. Not aware of this thread I made a second pair thinking maybe a one time fluke and it happened again but this time in stages...wiped part of the crafting one time and another log in wiped the rest off including the augment slot...so I sent in a bug report.

I thought to myself, hmmm, maybe if I go to Stone of Change and bind it to character before logging out it might not get wiped. So made a 3rd pair (didn't put a meteor ruby in it but it did have the augment slot) and bound it at Stone of Change. I was delighted that in logging back in the wraps were still the same. I played 2 days with those wraps thinking I had found away around the issue. But logged in on the 3rd day and bam! It was wiped. Weird that it didn't wipe as quickly as the first two.









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Once they were in the bank, once not. I found that after logging back in is when they usually disappeared. First time on the first pair i logged in, the second time lasted a 2-4 logins before disappearing.

Thanks for working on this.

[PurpleTimb]

I had this happen to a khopesh that had neither keen nor an augment slot.

I crafted a ML 9 weapon using the Cannith crafting station on my airship. I crafted it with a Good shard and an Undead Bane shard. After logging out and back in the weapon changed to a +0 Khopesh with no effects on it. It retains it's bound to account status and the ML 9, but it has no bonus to hit and no prefix or suffix. The original item was a plain weapon I purchased from the auction house and disjuncted myself. There was neither an augment slot nor a metal type on the weapon.

I did not place the item into a bank; it was in my character's backpack the entire time. I don't know if it matters or not, but the shards I used to craft the item were in my shared crafting storage and were auto-pulled into the crafting station from there, not in my character's inventory/bag.

[PurpleTimb]

I may be off base here, but I think that we should consider the possibility that the keen & red slot relationship is a red herring.

I don't have any empirical evidence, but at lower levels I would guess that a larger than average percentage of crafted weapons would be made with the keen suffix for the simple reason there isn't much else worth as much damage as keen in levels before you take the improved critical feat. So too with red slots; as it doesn't add to the ML of a weapon anymore there's no reason not to craft a weapon with a red slot as long as you can find one.

From Steelstar's post it does seem like there are issues with the keen attribute, but as the problem of disappearing crafting info isn't limited to that shard I think it wise to not get too focused on that one attribute.

[cdbd3rd]

(...Now moved to a Forum section people other than me can reply in!)

*Chuckle* Yeah that always helps. Thanks for moving forward on this.

I do still have the borked Repeater in my character's backpack.

I don't recall where I got the base weapon, but I did decon it myself. I should have made more notes when the bug first hit me. :(



http://i621.photobucket.com/albums/tt291/cdbd3rd/ddo%20screenies/ddo_bug_HRXbow_zpskmn1zomg.jpg (http://s621.photobucket.com/user/cdbd3rd/media/ddo%20screenies/ddo_bug_HRXbow_zpskmn1zomg.jpg.html)


PM'd.

[kmoustakas]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).




Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).


If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.

I was affected by this bug. I had an old cannith crafted item which I deconstructed under the new system. Before, it was a fire touch repeater with red slot meteoric and masterful. I made a minimum level 1 flaming repeater of keen if I remember correctly (+red slot with meteoric ruby). I made it on my crafter then moved it through shared bank to my artificer. When I went to pull it out of the bank it was a minimum level 4 with absolutely nothing on the description. Moved it to invetory, logged off, logged back in it was a minimum level 1 with nothing on it.

The exact same thing happened with an old flametouched rapier with a red slot. Crafted it as a minimum level 1 flaming of keen and the exact same thing happened. Thankfully, I hadn't slotted anything on it.

I wonder if the fact this was an old rand-gen rather than new rand-gen played a part? Or that the minimum level shard of the item was 1? Unfortunatelly this was quite some time ago and I no longer have the affected items (neither in my buyback, I checked).

[Loromir]

Many months ago I tested this to see if I could reproduce it. I did on the first try and sent in a bug report at that time. Therefore, you should already have the details from that incident, at least as one example. I don't have the bug report number written anywhere but I kept the screenshots. I kept the item until February or so but after that I figured it was taking up space for no good reason.

As I recall, I bought the base item off the AH already disjuncted and ready to craft so I have no information where the base item originated. The item in question was a melee weapon, a bastard sword, it was of no special material and I did not bother crafting anything besides Keen on it nor putting anything in the Augment slot. I set out only test whether or not Keen was bugged.


http://i.imgur.com/W9nyeJR.jpg

This is an image of the item after I first crafted on it in my test. As you can see by the critical threat range in the items details it has Keen crafted on it. Keen did not show up in the item's name nor does it says so in the item description but notably the Cannith Crafting Suffix Slot is missing (filled invisibly with Keen).

I'm not sure if I used the Shared Bank at all on this item. I believe after I crafted it I immediately logged out of the game and logged back on the same character. After the first log out the item appeared thusly in my inventory:


http://i.imgur.com/y2rg5MK.jpg

As you can see it became BTC, lost Keen, the augment slot, and the empty cannith crafting slots. It also strangely went from level 29 to level 22, but there is no obvious reason for it to even be that level because its even missing its enhancement bonus.

I logged out and back on one more time to complete the test and then it became a BTC blank item with absolutely nothing on it. I either didn't make or didn't keep a screenshot of the completely zeroed out item.

In case you missed it this was an example of BOUND TO ACCOUNT crafting.

I don't know if it matters...but check out the durability of the two images.

[Aelonwy]

I don't know if it matters...but check out the durability of the two images.

Who knows? It might matter. Clearly behind the scenes something had to be making the item still think it was an epic weapon and specifically that level too. What I think is crazy weird is how does logging off make effects disappear? And more than once? Because shouldn't everything have happened after just one log out? Why did it go from level 29 to 22 after the first log out and then from 22 to nothing after the second log out? The whole thing is mind boggling.

Has anyone tried crafting something on one of these jinxed blanks to see if happens again? Obviously you wouldn't have anything in the augment slot because thats gone but maybe we would then know if the bug is attached to the blank itself.

[IntrepidBear]

yes, had problem...

Prepared a Great axe with empty red augment space for crafting.
Added lvl 25 shard, no problem,
Added 'extra', no problem,
Added light effect damage shard, no problem,
Added the suffix keen shard, it took it, but did not show at all on the weapon,
cannot add a new suffix, have to re-prep the weapon for crafting was only solution,
have not tried keen since,
but would like to add it to a weapon someday...

[Phoenicis]

yes, had problem...

Prepared a Great axe with empty red augment space for crafting.
Added lvl 25 shard, no problem,
Added 'extra', no problem,
Added light effect damage shard, no problem,
Added the suffix keen shard, it took it, but did not show at all on the weapon,
cannot add a new suffix, have to re-prep the weapon for crafting was only solution,
have not tried keen since,
but would like to add it to a weapon someday...

The keen applies, if you look at the crit range of the weapon it does increase. the suffix however does not display.

I also just built a ML9 (since most of the issues seemed to be with low ML weapons) force/keen longsword with an empty red augment slot.

logged off and back in, still good.

put it in the shared bank, logged off, back on, still good.

took it out of the bank, logged off, back on still good.

Now many of the reported problems were with good/keen weapons, I was just short on the comps for good at the time so went with something else...

[IntrepidBear]

The keen applies, if you look at the crit range of the weapon it does increase. the suffix however does not display.

I also just built a ML9 (since most of the issues seemed to be with low ML weapons) force/keen longsword with an empty red augment slot.

logged off and back in, still good.

put it in the shared bank, logged off, back on, still good.

took it out of the bank, logged off, back on still good.

Now many of the reported problems were with good/keen weapons, I was just short on the comps for good at the time so went with something else...

Dang... I'll have to remake one, (just used up all my essences tho, will have to wait a bit) .. thx for the heads up :)

[PsychoBlonde]

In my case, it was two items:

Quarterstaff
Repeating Heavy Crossbow
ML 2 on both items
Seeker of Keen

When I logged out for the day and logged in the next day, they were both +1 Seeker items with no slot

[Mornyngstar]

The base item was a densewood quarterstaff with red slot, unsure where I got it from. (have lots of similar items saved)

Made it a Ml 20 Metalline, Aligned and Vampirism unbound. It lost the red slot at some point, unsure exactly when it happened.

[SithKhan]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).




Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).


If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.

I crafted a khopesh for an alternate toon on the crafting hall on my ship. The first one I crafted was a level 15 khopesh with keen, and a red augment slotted with a meteoric ruby. and (not sure) insightful deadly. The second khopesh I crafted was identical but at level 20. The level 20 khopesh is still in my inventory for Nazgulkane. You at more than welcome to look at nazgulkane and look at the level 20 crafted khopesh that is in my inventory.

[SithKhan]

I crafted a khopesh for an alternate toon on the crafting hall on my ship. The first one I crafted was a level 15 khopesh with keen, and a red augment slotted with a meteoric ruby. and (not sure) insightful deadly. The second khopesh I crafted was identical but at level 20. The level 20 khopesh is still in my inventory for Nazgulkane. You at more than welcome to look at nazgulkane and look at the level 20 crafted khopesh that is in my inventory.

Both khopeshes were bound to account

[Cantor]

keen falchion with vampirism no augment, it lost all effects after passing through shared bank to another character.

[IntrepidBear]

Prepped a Great Axe with red augment

Crafted it as; lvl 25 with extra .. then,
Force, Keen and Vampirism
all looked great, taking 'note' that Keen could not be 'seen'...bound to account; put in my shared bank for my Barbarian,
switched toons,
lo and behold all was wiped clean, the item was now only lvl 16 with force at bare bones, no augment slot and bound to character only.

I was upset and crunched it for essences. Forgot you were looking for a sample to copy. I would make another but am out of craft stuff again. *sigh :(
took improved Crit feat instead

[Steelstar]

Thank you to those who posted information and sent PMs with characters affected by this. We now have steps to reproduce this issue consistently, and are working on a fix for a future patch.

In the meantime, you may wish to refrain from using Cannith Crafting to put Keen onto items with Red Augment Slots; this combination seems to be at the heart of the issue.

[jakeelala]

Thank you to those who posted information and sent PMs with characters affected by this. We now have steps to reproduce this issue consistently, and are working on a fix for a future patch.

In the meantime, you may wish to refrain from using Cannith Crafting to put Keen onto items with Red Augment Slots; this combination seems to be at the heart of the issue.

what about items crafted like my xbow that just has lvl 23 for no reason (with ML4 shard applied and no slot)?

did you figure that one out yet?

[Thar]

what about items crafted like my xbow that just has lvl 23 for no reason (with ML4 shard applied and no slot)?

did you figure that one out yet?

That is incentive to buy xp pots to get to 23 quickly. haha.

[Steve_Howe]

That is incentive to buy xp pots to get to 23 quickly. haha.

Seems legit.

[cdbd3rd]

Thank you to those who posted information and sent PMs with characters affected by this. We now have steps to reproduce this issue consistently, and are working on a fix for a future patch.

In the meantime, you may wish to refrain from using Cannith Crafting to put Keen onto items with Red Augment Slots; this combination seems to be at the heart of the issue.


So at this point can we send in a ticket to get a disappeared augment returned?

(Meaning was there traceable data on our characters to verify we lost one?)

[PurpleTimb]

Does this mean you've found the problem with all dissappearing crafted effects? or just when they involve keen and/or red slots? Should I still be bug reporting my lost weapon effects?

[EllisDee37]

Thank you to those who posted information and sent PMs with characters affected by this. We now have steps to reproduce this issue consistently, and are working on a fix for a future patch.

In the meantime, you may wish to refrain from using Cannith Crafting to put Keen onto items with Red Augment Slots; this combination seems to be at the heart of the issue.Nice! Kudos.

[LucidLTS]

Hey, folks.

I'm working on a particular bug we've had reported in recent months. It seems to entail Cannith Crafted weapons with Keen added to them having most of their effects disappear (and their Minimum Level change) seemingly at random. We haven't been able to reproduce this internally, which in this case makes it difficult to tell if any changes we're making will impact the bug. We're looking for more information. Here's what we know, based on what we've gathered from bug reports and forum threads:



This happens to Cannith Crafted weapons.
Those weapons (in all reported cases) had Keen crafted onto the Suffix slot.
Keen is kinda buggy in its own right (we're working on that as well. It doesn't display effect information, among other things.)
All of the reports we've gotten had Red Slots on the items in question.
The vast majority had Meteoric Star Rubies in those slots at the time the effects were lost.
Many mentioned that the Shared Bank was involved (The item in question either being in the Shared Bank, or having recently been removed from it, when the effects disappeared).




Most mentioned both the Keen and whatever was in the Red Slot disappearing, but were less clear as to which other effects disappeared. (We would like to know specifically!)
Almost none mentioned exactly what the base craftable items were (Melee weapons? Ranged?) or where they found them (it can make a difference sometimes).
Almost none mentioned Bound or Unbound crafting specifically (this is also info we need to know).


If you've experienced this bug, and can provide us with greater details about the item (including all the information mentioned above, even if yours doesn't match what's listed here), please post so here. It'll be a huge help in getting this bug fixed. In addition, we're looking for a few characters we can copy in order to take a look at affected gear - If you're interested in doing so, send me a PM with your character/server information, the relevant information about the broken item, and put it into your character's backpack in-game.

It's not Keen, but I just had a Cannith Crafted item with an augment slot bug out. I happen to remember the exact steps, so maybe it will be helpful.

1) Pulled a pair of boots with yellow augment slot, ML 11, out of Character A's personal bank, put them in the shared bank. I don't play that character often, so I'm guessing the boots were probably 6-12 months old, but I'm not very confident in that guess, A'a a bank mule and gear shuffles back and forth with other characters. I remember they had Dex +4 (because I was thinking how much lower I could get Dex 4 with crafting) and something else, but I don't remember what the second effect was. They had never been crafted and never had an augment slotted.
2) Logged off A and into B, B pulled them from shared bank into backpack
3) B went to the crafting hall on our airship, bought disjunction powder and disjuncted the boots.
4) B crafted a ML 2 bound shard and a Feather Falling bound shard
5) B applied the ML 2 shard to the boots, they suddenly jumped to ML 11! At this point the FF shard was still in my bag (a large ingredients bag from the 12). It's not possible to have accidentally put a ML 11 shard on it, I only owned ML 16 and 17 shards before crafting the ML2.
6) I had read about augment slots sometimes causing a display glitch that was resolved by logging out, so as long as I had to log out anyway I just passed the boots and FF shard through the shared bank (not the crafting storage)
7) I logged into character C, a level 4 character with 1 past life. I went to the bank on the airship and pulled out the boots, still reading ML 11, and the FF shard, which went into my small ingredients bag on this character.
8) I put the boots in the Airship's "Bound Items" machine, typed in "Feath" and clicked the "Feather Falling" Recipe, then clicked "Craft"
9) The boots stayed ML 11, but did have FF on them and did still have the yellow slot (which never had anything in it)
10) I tried to put them on but the ML 11 was enforced (or at least higher than ML 4) logged out and back in, still can't put them on, still say ML 11. I tried closing the client completely and restarting, same results.

If it would help you to copy the character and experiment on her you have my permission, it's my only level 4 multiclass on Argo, and the boots in question are in the last inventory slot.

I'd also be happy to have my crafter repeat any steps, on these boots or other gear, if that would help you solve this problem. If you do want to contact me, please use the email I have on file (I get the sales and promotions, so I know you have the current one) because I don't log into the forums often anymore.

[Neehla]

Handwraps.

Blanked Minimum Level 2 with red augment

Added Level 2 stone
Added Ghost touch
Added Keen

Keen didn't seem to be working
Sent the handwraps to my sorcerer who did not have Improve Crit Bludgeoning when I took them out of the bank, they showed up at Handwraps with Minimum Level 6 no keen no ghost touch bound to character.
I closed the client and logged back in
Handwraps now show no minimum level but they are bound to character.
https://u108398646.dl.dropboxusercontent.com/u/108398646/ddocrafting.png

This is like closing the barn door after the horse is out. I'm just putting it up there for information purposes. I wish I'd seen this before.

[tralfaz81]

I had a maul that was red slotted, crafted for keen and ghostbane. I re-crafted it to holy with undead bane and added a ghostbane augment. It reverted to a plain maul on logging back in.

[Niminae]

The issue does not appear to be entirely that of Keen with Cannith Crafted items.

The U36 release notes said:

Random loot's descriptions have been improved. Numerous descriptions have been re-typed to avoid vagueness or other issues. (http://ddowiki.com/page/U36#Items)

Random loot with Keen or Impact with or without an augment have issues with getting the name right:
(also you can check any AH or ASAH and select weapons and do a search for Keen or Impact to see many examples of this)

Keen w/o Augment
https://farm5.staticflickr.com/4406/36485724531_fcf7afdc65_z.jpg

Keen w/Augment
https://farm5.staticflickr.com/4353/36485724491_afece2edf8_z.jpg

Impact w/o Augment
https://farm5.staticflickr.com/4404/35788576804_7d261b4565_o.jpg

Impact w/Augment
https://farm5.staticflickr.com/4335/36485724691_cda8b1b953_z.jpg

And it isn't just Keen and Impact which have naming issues. Armor Piercing seems to be ignored no matter what other affect it is combined with:

Feeding missing Armor Piercing
https://farm5.staticflickr.com/4346/36485724411_24956b7839_o.jpg

Assassinate missing Armor Piercing
https://farm5.staticflickr.com/4360/36485724671_94a64a8c6a_o.jpg

Assassinate missing Armor Piercing
https://farm5.staticflickr.com/4405/35788576944_816ce628c9_o.jpg

Deception missing Armor Piercing
https://farm5.staticflickr.com/4400/36485724761_74308a504c_o.jpg

[Arch-Necromancer]

It looks like the problem is that Keen is treated as prefix in the item name and since it is (as a sufix) applied after Vorpal prefix it overwrites it so you only see Keen on the item name.

It is possible that this misuse goes further than just item name and so causes these bugs with items.

[Niminae]

The Speed effect also is not properly used in weapon names, at least when either of Deception or Vertigo are also on the weapon. Probably others as well. I could post images but the information should be enough to get the issue corrected, and again checking any AH/ASAH should provide other examples.

[Kasinata]

just happened to me yesterday (log out) and today (log in)

I crafted a
lvl12 Bastard sword with Light effect (3D6 light dmg), Keen and vampirism & empty red socket
[original blank item bought of Shard exchange as ready for cannith crafting, bastard sword with red socket]

logged in 1st time to
lvl 10, 'Paragon' Weapon with no socket and no shards attached to it, and no longer cannith crafted

checked alts to make sure i hadn't moved it by accident, and logged in again
to find a 'bastard sword' no enchants, no socket, nothing, just a blank like what u buy from the vendor at lvl1

I craft all my gear and invest a lot in this so it upset me a bit, i didn't know about this issue (until now) but submitted both bugs report and GM request
whats' strange is a i currently also have a lvl 10 longsword with red socket, enchanted with Light effect, doublestrike and vampirism, which has served my main and alts very well over the last month, as did my holy bastard sword of unnatural bane and vampirism, and also had previously enchanted the sword in question as an metaline, alignment sword, before disjuncting it to make the above sword

Keen never showed properly on the weapon name, but was present in the +0.5 (w) and the increased crit range
the existence of my other crafted weapons supports keen as the culprit, or as a key ingredient to this situation

obviously i hope this gets fixed as problems like this are really dangerous for the game's constitituion, and the confidence of the player base, in manner that buggy walls, bad doors, and sketchy enchantments trees etc aren't
i.e. i lost money on this, and though only a £1 or 2, this makes this problem a far more disconcerting experience than any bugs i've otherwise experienced for free

[Blessedwynd]

Just happened last night.

In my case i bought a silver greataxe from the auction house and deconstructed it. I prepped it with a level 7 shard, added good, and went to make another shard. When I came back to add the second shard I noticed it was outlined in red. It was now a min level 18 BtA +3 silver greataxe with 2d6 good damage. So the stats matched the level 7 shard, but a min level of 18. I then deconstructed to see what happened, and now have a min level 18 BtA silver greataxe. The deconstruction should have removed the min level (not sure about the BtA) but the item is transformed. I added another lvl 7 shard to see if it might remove the ML 18, but it didn't have that effect.

Is this just a "happens every so often" thing that others are experiencing? Sounds like a known bug with red slots and keen, but this item had neither. I'm not sure what the enhancements were before I deconstructed it the first time.

[Ulfo]

Sounds like a known bug with red slots and keen, but this item had neither. I'm not sure what the enhancements were before I deconstructed it the first time.
^^^
This.

Seems like you buyout item with red slot and keen and deconstruct it to blank. Of course, resulting blank becomes bugged too.

[Drakkhan]

Just happened last night.

In my case i bought a silver greataxe from the auction house and deconstructed it. I prepped it with a level 7 shard, added good, and went to make another shard. When I came back to add the second shard I noticed it was outlined in red. It was now a min level 18 BtA +3 silver greataxe with 2d6 good damage. So the stats matched the level 7 shard, but a min level of 18. I then deconstructed to see what happened, and now have a min level 18 BtA silver greataxe. The deconstruction should have removed the min level (not sure about the BtA) but the item is transformed. I added another lvl 7 shard to see if it might remove the ML 18, but it didn't have that effect.

Is this just a "happens every so often" thing that others are experiencing? Sounds like a known bug with red slots and keen, but this item had neither. I'm not sure what the enhancements were before I deconstructed it the first time.

I made 2 kukris, both were adamantine. No slots, no keen. These are the enchantments: ML17, vampirism 2, slashing 4, impactful 4. After logging 1 lost adamantine but retained enchantments. The other kukri is still adamantine, but name is changed and stats are now: ML17, vampirism 1, slashing 1. impactful 1.

[Xario]

Just happen to me - Cedrian on Thelanis.

Yesterdsay i cannith crafted 4th level rapier +2, holy 2, keen with Red augment slot and I socked Ruby of Ghostbane in. Today, just after log in, I noticed, that I am encumbered by over-level item wearing and saw that in my hand is 6th level rapier +2 holy 1(only) without keen and without augment slot.

[Alaryth_KD]

Happened to me on 10-14-17. Crafted a keen, good, red-slotted rapier at level 10. Transferred it to another toon and it became a blank unslotted paragon rapier. Logged out and back in and it shifted again to a blank non-slotted rapier. Made another, thinking must have glitched, let's try it again (as I hadn't heard of this yet), and the same thing happened.

[adrian69]

Had this happen with a Keen scimitar of Ghostbane w meteoric ruby. I crafted it before a TR and the blank was there after. I thought at first I had tossed it away by mistake until at next TR I noticed the extended threat range on the blank and realized after reading about this some time back that my weapon had lost its affects. I haven't done anything w/ keen since and haven't had any other weapon I have crafted do this,

However,

I recently made some ML 17 Staunch Bracers of Constitution with +1 Armor Agility for an alt. I transferred them to the alt, equipped them, and played a few hours. I only play this one a few hours every other week, but when I logged back in the whole item was gone. Didn't notice until midquest, but I have been paying closer attention to all CC items now.

[Meriadeuc]

This happened to me late last year, I think. It was a +13 Cannith-crafted keen metaline flame-touched iron throwing axe (min level 30, loot level 34, no augment slot). At some point (and it may have involved the shared bank), it was changed to a plain +13 flame-touched iron throwing axe with min level 22.

[DenissIron]

Keen effect before wipe (Crit roll 14-20):
https://i.imgur.com/RlHMsk5.png

No Keen effect after wipe (Crit roll 17-20):
https://i.imgur.com/LOfr82v.png

[DenissIron]

Problem with KEEN, not with red slot!!!
This it Great XBow after Keen shard applyed - there is no Keen effect at all, but suffix sign was disappeared:
https://i.imgur.com/QqDvZc7.png

[Ultinoob]

Hello

I tried crafting a level 4 holy keen repeating heavy crossbow with a red augment in it. I did not have anything slotted when i crafted it. When i crafted it there was no keen in the name but the threat range was doubled. Then after logging out and in again the keen was removed and i am left with a level 2 holy crossbow with a red augment slot in it.

I am gonna bug report it.

I still have the crossbow but i have no prove as i did not take a picture along the way.

[kamimitsu]

Ok. Needed some ML1 daggers for my umpteenth racial reincarnate. Guess I accidentally vendor trashed my previous ML1s. Nothing on the AH at that level, so grabbed my crafter.

Bought two generic daggers from the AH. Disjuncted. Crafted BOUND ML1 shards, Crafted a BOUND FORCE Shard and and BOUND LIGHT Shard, Crafted 2 BOUND KEEN shards. Applied FORCE. No issues, showed open Suffix slot. Applied KEEN. Repeated for 2nd Dagger with LIGHT. Neither dagger got keen. And no suffix slot was now showing. Now... here's the interesting bit. I noticed the dagger now had a base crit range of 17-20 instead of 19-20. Thought, "Oh, so it just expanded the base. That's fine". Sent daggers to alt. Showed up with 19-20 base crit range. Dammit.

Is it worth putting a ticket in to recoup ingredients?

[cdbd3rd]

Wonder if that was their temporary fix for the bug where Keen on a crafted weapon with a red slot can eat the slot, applied augment, and crafted attributes leaving you with a useless bound weapon dud.

I've never heard of that issue being fixed, and haven't crafted any Keens in last couple years because of it.

(Still waiting on that before requesting a replacement Meteoric myself)

-------

Edit: Just went looking for the original thread regarding this bug. *facepalm* Finding that we were already in the thread I was looking for... See post #25 above for Steel's last input on this bug.

[Mindos]

Bought two generic daggers from the AH

Tell me more about these daggers. What effects were on them? Or where they on the AH already disjuncted? My latest (albeit old now) theory was that if random loot had keen on it already, that it would cause the failure when cannith crafting keen on the disjuncted. But who knows. The more info you have about the daggers you started with, the better! What min level, what effects present, slots, etc.

If we can pool our resources and don't mind losing our, uh, resources, maybe we can finally find a pattern to this madness. So grab some random loot, take a screenshot before anything, and try to reproduce! (the bug ;)

[PsychoBlonde]

so much necro

[kamimitsu]

I avoided crafting because it seemed too time consuming and confusing. But a guildie convinced me to try for twink gear, so I leveled up crafting on a character. This was like my 1st time ever crafting, and it really put a sour taste in my mouth. Wasted materials is no bueno. If something doesn't work (apparently so for many years), I'd have hoped SSG would just remove it.




Edit: Just went looking for the original thread regarding this bug. *facepalm* Finding that we were already in the thread I was looking for... See post #25 above for Steel's last input on this bug.

Steel's post says it's related to red slots, when in my case it clearly wasn't. Keen crafting is just bugged.


Tell me more about these daggers. What effects were on them? Or where they on the AH already disjuncted? My latest (albeit old now) theory was that if random loot had keen on it already, that it would cause the failure when cannith crafting keen on the disjuncted. But who knows. The more info you have about the daggers you started with, the better! What min level, what effects present, slots, etc.

If we can pool our resources and don't mind losing our, uh, resources, maybe we can finally find a pattern to this madness. So grab some random loot, take a screenshot before anything, and try to reproduce! (the bug ;)

I wish I had made note prior to crafting, but I never crafted before and didn't know about this bug. After it happened I came to the forums and found this thread. As I recall one dagger was a lowish level (7ish?) anarchic of something melee (no keen, no augment slots). The other was higher level (10ish maybe) and had caster stuff on it (paid no attention), only prefix and suffix with no augment slots. I'd try again, but I think I'm out of the right ingredients to make a keen shard again.


so much necro
Maybe, but it's still an issue and better to update here than start a new thread, I figured.

[PurpleTimb]

so much necro
Yes, but the bug still persists and still wastes people's time and resources.

If this isn't going to be fixed at the very least there should be an entry in the game's known issues that says if you craft keen on a weapon don't be surprised if it doesn't work. Then people would know not to do it. I learned this lesson the hard way three years ago and now I don't craft keen, but how are new players expected to know this?

[cdbd3rd]

************************************************** ************************************************** ***************

Got on my main crafter and followed Kam's steps. AH dagger of random stats, deconed myself. Made the appropriate shards, Level 1, Force, and Keen.

Applied level 1 and then Force, no problems. Applied Keen and noticed it did not note the effect in the description.

HOWEVER

The crit range on the weapon did change to 17-20. This is a display bug.

************************************************** ************************************************** ***************


Edit: I still wouldn't craft any Keen onto red-slotted weapons until we hear for sure that that bug has been found and killed.

[Aelonwy]

so much necro

Since the issue still persists despite the devs being fully aware of it for years its not so much a dead thread being necroed as a slumbering monster awaiting some uninformed innocent to awaken it with a sacrifice of ingredients and goodwill.

Thinking about it, it might be that giant scrag on Korthos. *nom nom nom* "Your tears of frustration are nourishing."

[PurpleTimb]

************************************************** ************************************************** ***************

Got on my main crafter and followed Kam's steps. AH dagger of random stats, deconed myself. Made the appropriate shards, Level 1, Force, and Keen.

Applied level 1 and then Force, no problems. Applied Keen and noticed it did not note the effect in the description.

HOWEVER

The crit range on the weapon did change to 17-20. This is a display bug.

************************************************** ************************************************** ***************


Edit: I still wouldn't craft any Keen onto red-slotted weapons until we hear for sure that that bug has been found and killed.
I'm glad that your item is still "working," despite the display error. This hasn't been the case for me. I crafted two weapons and they appeared to be working correctly until I logged out and back in again. After logging in both were reduced to +0 weapons with no effects on them, but still having the crafted minimum level (one ML6 with keen and light damage the other ML9 with good damage and undead bane). I'm not trying to start an argument here, just warning that the bug you experienced may not be exactly the same as the bug others have.

[KoobTheProud]

Cannith crafting has lots of hidden features waiting to be discovered.

On the bright side it levels you up pretty quickly in the wailing and gnashing of teeth department.

I farmed the mats for an unbound astute/search hat at max attributes. Then I foolishly crafted them onto a hat with a green slot, put a heavy fort aug into the slot and wham! bound to account.

It's the things that are obvious upon reflection that are most agonizing at the point of discovery. :)

[Szling]

Since the issue still persists despite the devs being fully aware of it for years its not so much a dead thread being necroed as a slumbering monster awaiting some uninformed innocent to awaken it with a sacrifice of ingredients and goodwill.

Thinking about it, it might be that giant scrag on Korthos. *nom nom nom* "Your tears of frustration are nourishing."

Speaking of Tears of Frustration:https://www.ddo.com/forums/showthread.php/515700-My-Blueshine-Daxe-is-not-blueshine-anymore

3 years... 3 years of adding more code and assets rather than bothering to make the game actually work...
That's It! I'm done being patient and forgiving.
I regret spending money on this game and I'm not spending another cent until the devs give some sign that they actually care about making the game work.

[Valerianus]

so much necro

as long as it is not fixed, no necro, duh

[Rykka]

Still bugged in 2021

[tarrith_dourden]

My experience is that when recrafting a weapon the min level of the weapon increases significantly if there are augments slotted, and "Paragon" is added to the weapon name.
When crafting a keen, the keen weapon effect disappears after relogging.

[Edye742]

Still bugged in 2021

still bugged. crafted one greater crossbow, after rellog it vanished.

[slarden]

Simple to reproduce.

Craft a keen weapon on a heavy repeating crossbow with a red slot. Log in the next day and note the expanded range on the weapon is gone.