View Full Version : Can't claim puchased expansions.
TherumancerX
11-24-2016, 12:35 AM
I just purchased the expansions for the Shadowfell and The Underdark (added Underdark to the purchase once I selected Shadowfell) I only received one key however. What's more I cannot figure out how to enter this key, I follow the link to my account and there doesn't seem to be a place to type it in.... all it lists is my subscription information.
Hobgoblin
11-24-2016, 01:19 AM
I just purchased the expansions for the Shadowfell and The Underdark (added Underdark to the purchase once I selected Shadowfell) I only received one key however. What's more I cannot figure out how to enter this key, I follow the link to my account and there doesn't seem to be a place to type it in.... all it lists is my subscription information.
i think they changed it to ingame
and you put code in there
Tscheuss
11-24-2016, 01:32 AM
I just purchased the expansions for the Shadowfell and The Underdark (added Underdark to the purchase once I selected Shadowfell) I only received one key however. What's more I cannot figure out how to enter this key, I follow the link to my account and there doesn't seem to be a place to type it in.... all it lists is my subscription information.
In-game store (Ctrl-S), then click on Redeem Code in the upper part of the UI. :)
Double-check your e-mail.
cru121
11-24-2016, 01:34 AM
i think they changed it to ingame
and you put code in there
Yes. The in-game DDO Store has a Redeem Code tab. Same tab one can use to redeem the weekly free sample.
TherumancerX
11-24-2016, 05:15 AM
That worked, thanks a lot! :)
Tscheuss
11-24-2016, 11:31 AM
That worked, thanks a lot! :)
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