View Full Version : Four server restarts: 10:00pm Eastern Thursday Nov. 17th
Cordovan
11-17-2016, 09:43 PM
We will be restarting Argonnessen, Cannith, Khyber, and Sarlona at 10:00pm Eastern to address world connection issues. We are also investigating why we are experiencing these hardware issues.
awar1234
11-17-2016, 09:47 PM
Thank you for your speedy and competent attention to this matter.
How long will the 10:00PM restart take? In rough estimate.....
10 minutes?
30 Minutes?
1 hour?
or more?
TY again.
Enoach
11-17-2016, 09:49 PM
This is good to hear, at first I thought it was on my end. But after not being able to get to Red Fens, or any other explorer I figured it was not me since I even restarted my PC and client multiple times.
Tscheuss
11-17-2016, 09:51 PM
We will be restarting Argonnessen, Cannith, Khyber, and Sarlona at 10:00pm Eastern to address world connection issues. We are also investigating why we are experiencing these hardware issues.
Maybe the hamsters are protesting. :)
IntrepidBear
11-17-2016, 09:57 PM
thankyou,
just logged into the forums to see what is happening,
am on Sarlona,
we are not able to enter any raids as a group, nor as single player to a quest,
we logged off, and are not able to leave party either,
keeps saying ' people are teleporting'.. etc..
we all switched toons, and most are not able to enter any quest, or slay areas.
??
*sigh..
Loromir
11-17-2016, 10:04 PM
We will be restarting Argonnessen, Cannith, Khyber, and Sarlona at 10:00pm Eastern to address world connection issues. We are also investigating why we are experiencing these hardware issues.
HMMM...I've been running on Cannith for about 2 hours with no issues....then we get a 30 second warning of restart.
Gleep_Wurp
11-17-2016, 10:06 PM
We will be restarting Argonnessen, Cannith, Khyber, and Sarlona at 10:00pm Eastern to address world connection issues. We are also investigating why we are experiencing these hardware issues.
was at the end of chronoscope and we all got a 9 sec warning. like we all had world event turned off? i think not.
Sylvado
11-17-2016, 10:07 PM
No in game warning?
Hostyle
11-17-2016, 10:09 PM
We will be restarting Argonnessen, Cannith, Khyber, and Sarlona at 10:00pm Eastern to address world connection issues. We are also investigating why we are experiencing these hardware issues.
Bingo! Thanks a lot for posting this in the service forum right away!
Banker
11-17-2016, 10:09 PM
I was on Cannith in the Gianthold - BAM! "This server is shutting down. Please log in at a different time" or something to that effect.
skippyoo1
11-17-2016, 10:09 PM
I sent in a ticket about this right before the restart
Cordovan
11-17-2016, 10:10 PM
Sorry for the short notice, but we felt it was better to do this immediately rather than wait, as the problem would simply get worse over time. We've also identified what may be the cause in one of our DDO cluster nodes, and will be investigating it further.
We'll let people know when the worlds are back up. Should be less than an hour.
moomooprincess
11-17-2016, 10:10 PM
Naturally. I am playing Cannith or Khyber at this time, no point in doing the others because once this is settled I will be back to Cannith and Khyber.
For Thanksgiving can you please have a HUGE outage since I won't be able to play then since I am traveling and doing the family stuff. You know, that thing they call real life.
I am sure no one else would mind.
Gringo
11-17-2016, 10:11 PM
Thanks for the full 30 seconds notice in game of the shut down. I was nearing the end of a flagging quest, totally just wasted 40 minutes. Again, great customer service DDO team.
Gleep_Wurp
11-17-2016, 10:12 PM
Naturally. I am playing Cannith or Khyber at this time, no point in doing the others because once this is settled I will be back to Cannith and Khyber.
For Thanksgiving can you please have a HUGE outage since I won't be able to play then since I am traveling and doing the family stuff. You know, that thing they call real life.
I am sure no one else would mind.
lol
Banker
11-17-2016, 10:13 PM
I was on Cannith in the Gianthold - BAM! "This server is shutting down. Please log in at a different time" or something to that effect.
OH! FYI: I've been on most of the day and haven't had any connection issues what-so-ever.
Isolde1
11-17-2016, 10:13 PM
We will be restarting Argonnessen, Cannith, Khyber, and Sarlona at 10:00pm Eastern to address world connection issues. We are also investigating why we are experiencing these hardware issues.
Thank You.
I noticed these issues started happening after I noticed a new NPC in the Marketplace near House K who was saying something about now you've done it and the World is coming to an end. Any coincidence? Sometimes someones little joke has unintended consequences on coding.
Grignod
11-17-2016, 10:14 PM
[QUOTE=Cordovan;5898629]Sorry for the short notice, but we felt it was better to do this immediately rather than wait, as the problem would simply get worse over time. We've also identified what may be the cause in one of our DDO cluster nodes, and will be investigating it further.
Oh, it's a cluster alright! :p
TDarkchylde
11-17-2016, 10:22 PM
Thankfully, all I was doing was converting essences after a long layoff from the game, wasn't in the middle of questing. Even 30 seconds of fair warning like I got was appreciated.
I did notice some of those login issues before the downtime on one of my accounts, though. It got stuck in logout, and was even still stuck after I'd quit out of and relogged into the other.
chrismix2
11-17-2016, 10:25 PM
I've been on sarlona all day and have had no lag. but ok. really wish we had gotten at least a 15 min warning.
Cordovan
11-17-2016, 10:29 PM
The affected worlds have reopened. We're still working on getting the DDO Bonus Days bonuses applied to them, however. Also a reminder that it may take up to an hour for guild amenities to repopulate.
Cordovan
11-18-2016, 12:09 AM
The bonuses are now active on the affected worlds.
Tscheuss
11-18-2016, 12:12 AM
The bonuses are now active on the affected worlds.
Long day for you? Thanks for the effort. :)
cdbd3rd
11-18-2016, 12:30 AM
Remember.....
http://i3.cpcache.com/product/470513972/spock_the_needs_of_the_many_tshirt.jpg?width=350&height=350&Filters=%5B%7B%22name%22%3A%22crop%22%2C%22value%2 2%3A%7B%22x%22%3A58.3%2C%22y%22%3A0%2C%22w%22%3A23 3.3%2C%22h%22%3A280.0%7D%2C%22sequence%22%3A1%7D%2 C%7B%22name%22%3A%22background%22%2C%22value%22%3A %22F2F2F2%22%2C%22sequence%22%3A2%7D%5D
Tscheuss
11-18-2016, 01:49 AM
Remember.....
http://i3.cpcache.com/product/470513972/spock_the_needs_of_the_many_tshirt.jpg?width=350&height=350&Filters=%5B%7B%22name%22%3A%22crop%22%2C%22value%2 2%3A%7B%22x%22%3A58.3%2C%22y%22%3A0%2C%22w%22%3A23 3.3%2C%22h%22%3A280.0%7D%2C%22sequence%22%3A1%7D%2 C%7B%22name%22%3A%22background%22%2C%22value%22%3A %22F2F2F2%22%2C%22sequence%22%3A2%7D%5D
...or the one.
akpavker
11-18-2016, 05:20 AM
The bonuses are now active on the affected worlds.
Awesome game bonuses....now if only I could stay connected to the game for longer than 30 second to get some of those bonuses!
snowhitefox
11-18-2016, 07:35 AM
...or the one.
I am and always will be your friend..
Aletys
11-18-2016, 09:11 AM
The bonuses are now active on the affected worlds.
Thank you much for getting on this last night.
JOTMON
11-18-2016, 10:14 AM
...or the one.
There can be only One
Banker
11-18-2016, 04:23 PM
Well, looks like somethings happening again.
1.) I started a new iconic and can not get out of the Garret
2.) I can't get 'money' from mail
3.) I can't bid on anything in the AH
Banker
11-18-2016, 06:31 PM
Well, looks like somethings happening again.
1.) I started a new iconic and can not get out of the Garret
2.) I can't get 'money' from mail
3.) I can't bid on anything in the AH
Okay!! The reboot fixed these.
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