Downtime Notice: Monday, November 7th from 4:00 AM to 2:00 PM Eastern (-4 GMT)

[Cordovan]

UPDATE: The game worlds have reopened. Thank you for your patience during this downtime.

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, November 7th from 4:00 AM to 2:00 PM Eastern (-4 GMT). Thanks for your patience, and we'll see you back in the game soon!

[Nestroy]

Just the usual Account Maintenance or for a hotfix, too? Second question: Will there be a Wednesday downtime as well or will there be only a Monday downtime next week?

[JonD]

To (hopefully) avoid anyone complaining about the game coming up late, I should point out that it will actually be GMT -5 as the East Coast puts the clocks back an hour on Sunday 6th. So 4am to 2pm Eastern will translate to 9am to 7pm GMT, *not* 8am to 6pm. This has been a public service announcement on behalf of the Pedantic Timekeepers of the UK.*

* We used to be the Pedantic Horologists of the UK, but then someone pointed out the unfortunate acronym.

JonD

[sudzz]

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, November 7th from 4:00 AM to 2:00 PM Eastern (-4 GMT). Thanks for your patience, and we'll see you back in the game soon!


Hopefully with such a long downtime, most of the day here in the uk, you will be fixing many of the longer term bugs, such as pets freezing if they use a ladder, or the frequent times my quickened reconstruct does not proc under attack, perhaps even getting the collectible spots working in Search and Rescue? 10 hours is a long maintenance so some details of the work due to be carried out would be nice, server upgrade perhaps or migration as it is much longer than the typical downtime just to switch off Mabar.

[Greantun]

Hopefully with such a long downtime, most of the day here in the uk, you will be fixing many of the longer term bugs, such as pets freezing if they use a ladder, or the frequent times my quickened reconstruct does not proc under attack, perhaps even getting the collectible spots working in Search and Rescue? 10 hours is a long maintenance so some details of the work due to be carried out would be nice, server upgrade perhaps or migration as it is much longer than the typical downtime just to switch off Mabar.

Whenever it is down for "maintenance" there is no game update. Since this effects LOTRO as well, more than likely it is either an update to the account system, or there is general datacenter/hardware maintenance.

[Ebondevil]

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, November 7th from 4:00 AM to 2:00 PM Eastern (-4 GMT). Thanks for your patience, and we'll see you back in the game soon!

Monday, 7th November 2016, 04:00:00 to 14:00:00 EDT GMT-4 hours
Monday, 7th November 2016, 03:00:00 to 13:00:00 CDT GMT-5 hours
Monday, 7th November 2016, 02:00:00 to 12:00:00 MDT GMT-6 hours
Monday, 7th November 2016, 01:00:00 to 11:00:00 PDT GMT-7 hours

These Should be correct, the Time zone converter was still giving me summer times, but I manually fixed it.
Monday, 7th November 2016, 09:00:00 to 19:00:00 GMT/UTC GMT
Monday, 7th November 2016, 10:00:00 to 20:00:00 CET GMT+1 hours
Monday, 7th November 2016, 11:00:00 to 21:00:00 EET GMT+2 hours

I Apologise if these are wrong, I'm not sure when Australia leaves summer time
Monday, 7th November 2016, 16:45:00 to Tuesday, 8th November 2016, 02:45:00 ACWST GMT+8:45 hours
Monday, 7th November 2016, 17:30:00 to Tuesday, 8th November 2016, 03:30:00 ACST GMT+9:30 hours
Monday, 7th November 2016, 18:00:00 to Tuesday, 8th November 2016, 04:00:00 AEST GMT+10 hours

[Garix]

Wednesday, 27 July 2016, 04:00:00 to 14:00:00 EDT GMT-4 hours
Wednesday, 27 July 2016, 03:00:00 to 13:00:00 CDT GMT-5 hours
Wednesday, 27 July 2016, 02:00:00 to 12:00:00 MDT GMT-6 hours
Wednesday, 27 July 2016, 01:00:00 to 11:00:00 PDT GMT-7 hours

These Should be correct, the Time zone converter was still giving me summer times, but I manually fixed it.
Wednesday, 27 July 2016, 08:00:00 to 18:00:00 GMT/UTC GMT
Wednesday, 27 July 2016, 09:00:00 to 19:00:00 CET GMT+1 hours
Wednesday, 27 July 2016, 10:00:00 to 20:00:00 EET GMT+2 hours

I Apologise if these are wrong, I'm not sure when Australia leaves summer time
Wednesday, 27 July 2016, 16:45:00 to Thursday, 28 July 2016, 02:45:00 ACWST GMT+8:45 hours
Wednesday, 27 July 2016, 17:30:00 to Thursday, 28 July 2016, 03:30:00 ACST GMT+9:30 hours
Wednesday, 27 July 2016, 18:00:00 to Thursday, 28 July 2016, 04:00:00 AEST GMT+10 hours

Wednesday?

27th??

July???

At least the times and the years are right I guess :)

EDIT: Times are wrong fro GMT at least. With the information from an earlier poster EDT (-4 GMT) ends today I believe and Turbine are back to EST (-5 GMT). So the GMT times are from 09:00 - 19:00

[Ebondevil]

Wednesday?

27th??

July???

At least the times and the years are right I guess :)

EDIT: Times are wrong fro GMT at least. With the information from an earlier poster EDT (-4 GMT) ends today I believe and Turbine are back to EST (-5 GMT). So the GMT times are from 09:00 - 19:00

Fixed the days, The Time zone converter I was using was being a pain and forgetting what I'd entered a lot...

As For Turbine leaving Daylight Time, well I based the times on Cordovan's post saying -4 GMT and assumed (incorrectly) that he would have factored in the shift if it was happening. Which is why the US Times are still all Daylight savings Times.

I hate the week between Europe and US changing to and From Daylight Savings...

Fixed GMT Times as well, hopefully it's mostly correct now... Ugh!

[Garix]

Fixed the days, The Time zone converter I was using was being a pain and forgetting what I'd entered a lot...

As For Turbine leaving Daylight Time, well I based the times on Cordovan's post saying -4 GMT and assumed (incorrectly) that he would have factored in the shift if it was happening. Which is why the US Times are still all Daylight savings Times.

I hate the week between Europe and US changing to and From Daylight Savings...

Yeah it cam be a pain.

Just checked and the Boston area is on EST (GMT -5) again https://www.timeanddate.com/worldclock/usa/boston

[Uamhas]

So... did they start even earlier? I can't get in. It says something about couldn't place character or servers down.

[Fenix93]

to me...it just makes this error while I start the launcher

http://i.imgur.com/6SBK2Sz.png

[AbyssalMage]

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, November 7th from 4:00 AM to 2:00 PM Eastern (-4 GMT). Thanks for your patience, and we'll see you back in the game soon!
With the extended downtime you think there was a patch. Well, time to log in and see if they actually did any work in the last 10 hours!!!

[Cordovan]

The game worlds have reopened. Thank you for your patience during this downtime.

[Kelcha]

In France the downtime is from 10h to 20h so the worst time range!!!

Wolrds reopened Thanks Cordovan

[Khurse]

With the extended downtime you think there was a patch. Well, time to log in and see if they actually did any work in the last 10 hours!!!


Doesn't look like it. 10 Hours of downtime to remove Night Revels I guess. Well that and maintenance.

[MerolenAmakiir]

Hey gang!
First, thanks for a great Night Revels, though it was a shame that Hayweirds had to be down for so long.
After the downtime today, our guild ship is missing ALL of it's amenities, save for the amenity bar on the top deck.
Even the captain is missing locations for the farshifter.
Can you please look into this?
I'm an officer with Legendary Warriors of Ghallanda.
Thank you!
Achara

[dunklezhan]

Doesn't look like it. 10 Hours of downtime to remove Night Revels I guess. Well that and maintenance.

I think this was more an account management system downtime, or possibly full datacentre work, rather than 'game' downtime as such, that was just a side effect. I mean I think LOTRO was out too?

Haven't there been a ton of problems with people having VIP accounts downgraded and stuff recently? Maybe some of that is getting sorted.

[Silverleafeon]

Hey gang!
First, thanks for a great Night Revels, though it was a shame that Hayweirds had to be down for so long.
After the downtime today, our guild ship is missing ALL of it's amenities, save for the amenity bar on the top deck.
Even the captain is missing locations for the farshifter.
Can you please look into this?
I'm an officer with Legendary Warriors of Ghallanda.
Thank you!
Achara
+1 I agree great Night Revels.

Looks like no patch, mabar is gone, and as always Guild Buffs take a few hours to repopulate.
Hang tight and wait a day, if they are still gone tomorrow then start to worry.

[Cleanincubus]

Hey gang!
First, thanks for a great Night Revels, though it was a shame that Hayweirds had to be down for so long.
After the downtime today, our guild ship is missing ALL of it's amenities, save for the amenity bar on the top deck.
Even the captain is missing locations for the farshifter.
Can you please look into this?
I'm an officer with Legendary Warriors of Ghallanda.
Thank you!
Achara

Airship amenities are always missing for an hour or so after the worlds come back up. Nothing to worry about, they'll come back. Since it's been an hour and a half later, they are probably back up already.