Downtime Notice: Wednesday, April 20th 1:00 - 3:00 PM Eastern

[Cordovan]

UPDATE: The game worlds have reopened! Thank you, and we'll see you in the game.

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

[LeoLionxxx]

During this effort, all worlds will be reset...

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?

[Steve_Howe]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?

:rolleyes:

[Grinthane]

I love ddo, and the devs are always working to improve it. I thank you for that. Now with the downtime maintenance, that seems to be happening a lot more lately, I understand why you let us beat you up at the anniversary party. I still feel guilty about that by the way. Thank you all for making it better and I will be patient.

[Kza]

Nice, keep up good work.

Played quite long time yesterday on Khyber, even a legendary shroud. It was quite lagfree and i had a great time!

[Krelar]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?

Characters cause lag, this fix is meant to adress that problem... :D

[Devil_the_sly]

Please take a good hard look at Vault of Night and Caught in the Web on Orien server. We have been having some bad lag troubles in those two. We ran with full 12 party on both. Also, the underdark quests with a full party of six had some bad lag issues that caused us to take permanent firewall and icestorm damage. Since we were getting permanent repeating damage from those two, that may be something that could be causing the lag since I always see some lag during ice storms lately on epic levels

[Devil_the_sly]

Characters cause lag, this fix is meant to adress that problem... :D

True enough, when I roll a full six party members I always experience lag spikes no matter the dungeon. May be something in all the character effects and graphics that is causing it definitely

[GlassCannon]

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!


OoOOOOoooooo.... neat! :o

I'm excited to see what these fundamental changes do to DDO!

As always, greatly appreciative of the updates Cordovan! Thanks for keeping us in the loop :D

[Vulkoorex]

Wayfinder is pretty much lag-free except for some known raids and excessive mobs on EE.

I hope the changes made don't increase the lag.

[chadra83]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?

also on another note, it might be good to fix an issue with "Desert Caravan" quest, a whole group I was in, got stuck on loading screen (had to alt f4 the game multi times), multiple times from both house p and Zawabi's Refuge, on Cannith server

[Gratch]

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

Don't see anything here to help with loading screen zero bar lockups. Any traction on that issue?

[Galad1]

Its a bit short notice for such changes, I sincerely hope for best outcome, but remain sceptical......

[gordgray]

Just combine worlds so you don't need to keep taking then down

[Amundir]

Cool, cool. Just one question.


and implementing an alternate internal game timer to Argonnessen and Wayfinder.

What's up with that?

[Jacque159]

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

Have you tried turning it off and on again?

[Kompera_Oberon]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?

When you reset your computer, do you lose all your data and installed programs?

Words are only scary when you don't know what they mean and have to try to guess at their meaning.

I'd be more concerned about the very last minute nature of the notice being provided for a service outage, and why Turbine never seems to be able to show any consistency, proactivity, and professionalism regarding their customer communications. I'd like to believe that implementing these changes to Argonnessen and Wayfinder was scheduled better than "Um, I just had my coffee, and I think now I'm ready to make the same changes to Argonnessen and Wayfinder that we've made on the other servers. Let's go!" But with this kind of notice being given, that's a hard sell.

[Gratch]

Cool, cool. Just one question.

What's up with that?

"it's more like a big ball of wibbly wobbly... time-y wimey (https://www.youtube.com/watch?v=q2nNzNo_Xps)... stuff.”

[Flavilandile]

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

Have you looked into the Guild Renown awarding script and into the Trash Mob AI script ?
Because you know a lot of reports indicates that these two are huge culprits when it comes to getting lag.

[maddong]

Please fix the stuck load screens. Last night I tried to recall out of thunder holm and got stuck. I killed the client, came back, tried to recall again and locked up.

So I turned off the computer and found something else to do.

[AlcoArgo]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?
When you reset your computer, do you lose all your data and installed programs?

Words are only scary when you don't know what they mean and have to try to guess at their meaning.

I'd be more concerned about the very last minute nature of the notice being provided for a service outage, and why Turbine never seems to be able to show any consistency, proactivity, and professionalism regarding their customer communications. I'd like to believe that implementing these changes to Argonnessen and Wayfinder was scheduled better than "Um, I just had my coffee, and I think now I'm ready to make the same changes to Argonnessen and Wayfinder that we've made on the other servers. Let's go!" But with this kind of notice being given, that's a hard sell.


Sarcasm check: rolled a 1! Fail!

[Silvamoon70]

I hope your fixing the loading screen bug, it's getting annoying to say the least. Had restarted client 15 times last night. Even after fresh client, still got stuck on loading screen. Once I had to restart client 3 times in a row just to get outta the Demon Web!


We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

[Coyopa]

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

Thank you for the specific information related to what you're doing to combat lag. It's appreciated.

[skorpeon]

So we are expected back in in an hour or so?

I am GMT+1

[FreeMemory]

We will be bringing the game worlds down for maintenance at 1:00 PM Eastern today, and expect the downtime to take up to a couple of hours. During this effort, all worlds will be reset, and we will be making some specific changes to Argonnessen and Wayfinder in an effort to improve game performance and reduce lag. These changes involve various updates to 64-bit dll's and implementing an alternate internal game timer to Argonnessen and Wayfinder. We will be keeping an eye on the impact, and will consider the next step afterwards. Thank you!

Please also fix everything, everything more and everything else during this time. Also please makes sure nothing ever breaks again. Hurry now you only have a half hour left.
:P

Thank you!

:)

[Aishana]

Eh...given the extremely short notice on this downtime, I'm not holding my breath that it'll fix anything. But hey, I've been wrong before. :rolleyes:

[Cordovan]

The game worlds have reopened! Thank you, and we'll see you in the game.

[royboy]

I love ddo, and the devs are always working to improve it. I thank you for that. Now with the downtime maintenance, that seems to be happening a lot more lately, I understand why you let us beat you up at the anniversary party. I still feel guilty about that by the way. Thank you all for making it better and I will be patient.

Does put a positive spin on it

[dontmater]

thanks for the added information about stuff they are trying

[Amundir]

Seriously, what's up with the timer thing?

[VinceWhirlwind]

I'd be more concerned about the very last minute nature of the notice being provided for a service outage, and why Turbine never seems to be able to show any consistency, proactivity, and professionalism regarding their customer communications. I'd like to believe that implementing these changes to Argonnessen and Wayfinder was scheduled better than "Um, I just had my coffee, and I think now I'm ready to make the same changes to Argonnessen and Wayfinder that we've made on the other servers. Let's go!" But with this kind of notice being given, that's a hard sell.

I guess they're not going to publish every detail from their project and development meetings. Makes sense to me.

Can't you just be happy that they are doing stuff, AND, telling you what and when they are doing?

All the incessant moaning gets a bit tedious.

[GlassCannon]

I'd be more concerned about the very last minute nature of the notice being provided for a service outage, and why Turbine never seems to be able to show any consistency, proactivity, and professionalism regarding their customer communications. I'd like to believe that implementing these changes to Argonnessen and Wayfinder was scheduled better than "Um, I just had my coffee, and I think now I'm ready to make the same changes to Argonnessen and Wayfinder that we've made on the other servers. Let's go!" But with this kind of notice being given, that's a hard sell.

That's how human creativity and breakthroughs work though. Not on some plotted datapoint diagram with algorithms and such. People are not machines. They are far more unfathomably complex than machines.

Argo and Wheyfinder have had the worst experiences and as such they are the live-test environment like that zombie girl in I Am Legend after main-character-guy (Will Smith) discovered a working serum and decided to take it live.

If it works, I suspect service outages to apply the injection to the other servers too.

As for what we're going to do while Turbine tries to figure out how to not only fix all of this but make their game more awesome in the process, we have only three options (and assuredly some variations on a combination of those three): 1) Enjoy the game and try to help make it better, 2) Be narcissistic sociopaths and take out our frustrations at inconveniences caused by necessary stuff on the forums and other players, or 3) Go do something else in the interim, even to a point of just taking a break for a while.

I find that options 1 and 3 have the best results, but option 2 is entirely too common.

[Faltout]

Have you looked into the Guild Renown awarding script and into the Trash Mob AI script ?
Because you know a lot of reports indicates that these two are huge culprits when it comes to getting lag.
Hm, I think it's easier to just implement random thingies here and there and hope lag magically gets fixed. You have no idea how lag actually exists anyway, so a magical solution to a magical problem...
Besides, most players want the lag to go back to pre-datacenter move. guild renown and mob AI was the same so it can't be the reason since we had "no" lag back then[/sarcasm]

[Uska]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?

To bad they aren't

[Powerhungry]

Just ran L Hox (normal) and DoJ (normal)- full party both runs and lag was almost non-existent in HoX and DoJ was better than pre datacenter move.

[cdbd3rd]

Might like to avoid this type of scary language - one might interpret that as meaning characters are being wiped or rolled back!

They're not, right? Right?


Characters cause lag, this fix is meant to address that problem... :D

ROFL!!!


Oh, can you imagine the nuclear fallout?!?


Welll.... Maybe not on Wayfinder. :rolleyes:

[Eth]

Hm, I think it's easier to just implement random thingies here and there and hope lag magically gets fixed. You have no idea how lag actually exists anyway, so a magical solution to a magical problem...
Besides, most players want the lag to go back to pre-datacenter move. guild renown and mob AI was the same so it can't be the reason since we had "no" lag back then[/sarcasm]

That's the only positive thing I take out of this massive lag fiasco we have now. They are finally actively trying to do something about it.
I've seen enough people leave the game due to lag - before the data center move.

Sure, the game was mostly fine for questing with 6 or less. But raiding in a full group has been bad enough for years now.

[Caca80]

First of all, I'm glad that positive progress has made in fixing the lag monster. Keep up the good work.
I know sometimes its hard to find the cause but its worth every minute. Second .... can we have more information about what caused the game lag mainly?