account assistance

[Fizzle584]

I Played DDO many years ago and came back and am having an absolute blast however I for some reason could not get DDO to send me a password reset so I figured I had the wrong info and I started a new account. I am enjoying the Game enough that I went ahead and signed up for the $9.99 monthly sub and bought $30 worth of points to go ahead and open up 32 point characters. Today I was able to get Turbine to reset my old password and that is the account I would much prefer to use since it has additional bags and inventory slots etc..

Is there anyway to transfer my remaining points to that account? I'll eat the subscription and points I spent and just chalk it up to my lack of patience but would really like to not totally waste those remaining points. Is there anything that can be done?

[Steve_Howe]

Call Turbine Support. 1-855-WBgames.

[Fizzle584]

Thank you I'll give that a a try tomorrow.

[Elsbet]

They did that for me when I came back. Just know address, email, etc. for the old account to verify.